Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Wonderful Service at DFS Hereford I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us ch... Toon meer
Bedrijf heeft geantwoord
I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Toon meer
Bedrijf heeft geantwoord
Jemima was so helpful, listened to what we wanted, explained everything carefully, double checked all details - she made a big decision really easy!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Verenigd Koninkrijk
- 0333 999 9828
4,9
Uitstekend
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sales rep found a great set for me and…
Sales rep found a great set for me and my budget
11 augustus 2026
Antwoord van DFS Furniture - Hereford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
George was great
George was great. Easy to deal with and also gave us a better deal than online thanks.
20 augustus 2026
Antwoord van DFS Furniture - Hereford
Hello Phil,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The sales team were extremely helpful
The sales team were extremely helpful. I dealt with George who was very knowlegable and answered all my questions.
8 augustus 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Warm welcome
Warm welcome , not pushy but there when you need help . Gemima was very knowledgeable, patience , with a great customer service approach . Highly recommended.
10 augustus 2026
Antwoord van DFS Furniture - Hereford
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Gemima.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Hereford
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Wonderful Service at DFS Hereford
Wonderful Service at DFS Hereford
I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us choose our sofa — he was extremely kind, patient and knowledgeable. I don’t remember his name, but I know he was from Leominster.
His help made the whole experience so much easier and enjoyable. We really appreciate the excellent customer service and would wholeheartedly recommend DFS Hereford to anyone looking for a sofa. Wonderful service from start to finish!
17 augustus 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience in the Hereford store…
Great experience in the Hereford store today, everything went smoothly and the staff were really friendly and helpful. Can’t wait to get my new sofa!
16 augustus 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated.
Kind regards,
Holly M
DFS Customer Support
Helpful and professional
Jemima was so helpful, listened to what we wanted, explained everything carefully, double checked all details - she made a big decision really easy!
16 augustus 2026
Antwoord van DFS Furniture - Hereford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Service was clear and precise
Service was clear and precise, didnt pressure us whilst we browsed the store, came and gave us advice when we needed.
16 augustus 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
George was very helpful and…
George was very helpful and knowledgable about the products.
15 augustus 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
It was a great experience 10/10
It was a great experience. The person who’s served us explain us very nicely .
15 augustus 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Tom explained everything to us in…
Tom explained everything to us in detail and was very helpful.
13 augustus 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Staff respectful extremely helpful and…
Staff respectful extremely helpful and welcoming
11 augustus 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Patient and friendly staff
Shop keeper and sales staff were very friendly supportive. They kindly with patience showed few items around and no push sales just overall very nice group of people.
12 augustus 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Friendly staff
Friendly staff
Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well including how to take care of the furniture
11 augustus 2026
Antwoord van DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Excellent customer service
Excellent customer service. We were greeted with a warm welcome & Michael who took our order was excellent explained everything in detail a credit to DFS
11 augustus 2026
Antwoord van DFS Furniture - Hereford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Antwoord van DFS Furniture - Hereford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The salesman Harry was brilliant,he…
The salesman Harry was brilliant,he answered all of my questions and was very polite and patient.
9 augustus 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Jemima was great
Jemima was great! She explained the whole process really clearly and was a joy to deal with. All stores need a Jemima!
9 augustus 2026
Antwoord van DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We purchased 3 sofas today and had the…
We purchased 3 sofas today and had the greatest experience with George, he was fantastic
i highly recommend dfs !!
thanks again George and team
9 augustus 2026
Antwoord van DFS Furniture - Hereford
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with George.
Kind Regards,
Jordan
DFS Customer Support
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