Really very helpful sales person. George got the balance just right. Friendly and informative. Giving information as we needed it without being pushy. Sofas look to be excellent quality and value.... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Toon meer
Bedrijf heeft geantwoord
I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Toon meer
Bedrijf heeft geantwoord
Wonderful Service at DFS Hereford I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us ch... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Verenigd Koninkrijk
- 0333 999 9828
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van DFS Furniture - Hereford
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
We had an excellent experience at DFS…
We had an excellent experience at DFS Hereford thanks to George. As first-time sofa buyers, we weren't sure exactly what we were looking for, but George was incredibly helpful, patient, and knowledgeable throughout the process. He took the time to understand our needs, answered all our questions, and guided us through the different options without any pressure.
Thanks to his advice and support, we found our very first sofa and couldn't be happier with our choice. George made the whole experience enjoyable and stress free. We highly recommend him to anyone visiting DFS Hereford.
Thank you
21 juni 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
best product best customer service…
best product best customer service jumaima was really good to us explaine everything and make us comfortable
21 juni 2026
Antwoord van DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
When visiting Hereford store we were…
When visiting Hereford store we were served by the lovely Jemima who was very knowledgeable,helpful,polite and friendly when purchasing our sofa and she guided us with our choice. 10 out of 10 service 😀👍🏻
20 juni 2026
Antwoord van DFS Furniture - Hereford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent
Excellent, friendly and attentive. Listened to what we needed and gave us time to think and make a proper decision
20 juni 2026
Antwoord van DFS Furniture - Hereford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Super Tom
Quick and easy purchase, Tom was great and very informative, not pushy with adding extras either.
20 juni 2026
Antwoord van DFS Furniture - Hereford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful sales assistant
Very helpful sales assistant. Not pushy at all and everything was explained at the right pace.
19 juni 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Pleasant non pushy service
We were given time to sit alone and choose styles, colours and the sofas we needed that best suited our room. Then Louise went through what we wanted, extras and insurances before we were given prices. We even had refreshments, whilst we chose.
18 juni 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
A very helpful team!
We visited the Hereford store a number of times to chose our sofa. Harry, Tom & the team went above & beyond to help us make the final decision with helping us reconfigure the sofa layout and measure up. The team clearly enjoy their job & also working together which made the experience very enjoyable and stress free. Great customer service thank you!
6 juni 2026
Antwoord van DFS Furniture - Hereford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Hereford store
George was friendly, informative and very helpful. He wasn’t at all pushy and we felt very comfortable with him. We had such a great experience that we went back in and bought more the same day.
17 juni 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very friendly staff
Very friendly staff, good information given to allow us to compare furniture.
Linda and Louise very patient whilst we were making up our minds about which settee to buy.
Cheers
Ian
16 juni 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very pleased with Harry and the service…😊
Very pleased with Harry and the service he provided 😊
16 juni 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent customer service
Excellent customer service by George..
Linda was also very helpful .
Thank you to both for a first class customer service..
Lovely to see friendly faces …
15 juni 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very friendly
Very friendly, helpful sales assistant. She covered all of the information we needed.
14 juni 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Friendly & knowledgeable staff who were…
Friendly & knowledgeable staff who were very helpful.
14 juni 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Looking for inspiration
The young man that served me was very professional ( George) he went through all care for the furniture and costs very clearly . I was very pleased with my purchase and after decided to purchase a rug as well . I was offered a coffee which I must say was probably the best cup of coffee I have out for a long time . I will look forward to my purchase and would have no hesitation to recommend DFS in Hereford . Jenny Winchester.
13 juni 2026
Antwoord van DFS Furniture - Hereford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent service from Harry
Excellent service from Harry. He was professional, friendly, and very helpful. The whole experience was easy and stress-free. Highly recommended!O
12 juni 2026
Antwoord van DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Lovely experience from the store to…
Lovely experience from the store to delivery.
Staff very helpful, and delivery men lovely and friendly. I couldn't be happier.
8 juni 2026
Antwoord van DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Honest sales person
Honest sales person. Very helpful and informative of product. No pressure. Second time of making a purchase with Hereford DFS.
11 juni 2026
Antwoord van DFS Furniture - Hereford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.