We were allowed to peruse the furniture unhindered. Once we decided what we wanted the assistant was extremely helpful, explaining everything we needed to know, asking where the item was going to be... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Danielle was extremely helpful. She explained all the “extras” so that we understood. She did not rush us into buying, she gave us time talk between ourselves. We actually had to come and make sure... Toon meer
Bedrijf heeft geantwoord
Irene was friendly, helpful and professional. She was able to direct me to the right furniture and explained all the questions I raised. I have purchased what I was looking for along with a 5 year... Toon meer
Bedrijf heeft geantwoord
Very helpful and knowledgeable person who greeted me on entry. Unfortunately I didn’t take her name to personally mention her in this review. I was quite specific in what I was looking for in a sofa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
London Road, HP11 1LH, High Wycombe, Verenigd Koninkrijk
- 0333 999 9826
4,8
Uitstekend
2K reviews
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Superb
Superb
The young lady, who we understand is Polish, was extremely helpful and very pleasant. She allowed us to take time in choosing our sofas and pointed out colours available.
27 februari 2026
Antwoord van DFS Furniture - High Wycombe
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Faheem from high wycombe store was very…
Faheem from high wycombe store was very kind and answered all our questions thoroughly
5 maart 2026
Antwoord van DFS Furniture - High Wycombe
It is really appreciated that you took the time out to share your kind words. We are glad to hear Faheem helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind Regards,
Vanessa
DFS Customer Support
We visited DFS today to buy a sofa and…
We visited DFS today to buy a sofa and received great care from the staff. She was very friendly, patient, and helpful throughout the whole process. She answered all my questions clearly and made the experience smooth and stress-free. Excellent customer service — thank you!
4 maart 2026
Antwoord van DFS Furniture - High Wycombe
Good morning Gayan,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - High Wycombe
Good morning Jane,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Fantastic experience
Fantastic experience. Jackie was really helpful in helping us work out what sofa would be best for me and my family (2 adults and 2 children) very informative.
3 maart 2026
Antwoord van DFS Furniture - High Wycombe
Good afternoon Katy,
Thanks for your lovely feedback, we’re glad to hear Jackie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
We have just purchased two settees from…
We have just purchased two settees from DFS and couldn’t be happier with the experience. From start to finish, Jackie handled everything, including helping with the layout of our room, with great professionalism and efficiency. The ordering process was straightforward, and Jackie was extremely helpful and responsive to any of our questions. We look forward to receiving our furniture. Would highly recommend a visit to the store and great personal service.
Thanks Jackie.
4 maart 2026
Antwoord van DFS Furniture - High Wycombe
Good afternoon,
We're really grateful you shared this amazing 5* review. We are glad to hear that NAME helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Lots of sofas to try out in store
Lots of sofas to try out in store, reasonable prices and nice staff
24 februari 2026
Antwoord van DFS Furniture - High Wycombe
Good Afternoon Jill,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helpful staff.
28 februari 2026
Antwoord van DFS Furniture - High Wycombe
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
How to treat customers
My wife & I visited the High Wycombe store twice and on both occasions we were met by Izabella who answered all of our questions regarding the Pittsburgh arm chairs that we were purchasing. We made a point of seeing her on our second visit as she was most professional in the manner she dealt with our questions which ultimately helped us make our decision on our purchase. Her attention to our requirements could not have been improved on. Thank you Izabella.
2 maart 2026
Antwoord van DFS Furniture - High Wycombe
Good afternoon Paul,
We are really grateful for your kind words and for sharing your experience in our store with Izabella. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - High Wycombe
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - High Wycombe
Good Afternoon,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Very pleased with service
Very welcoming, allowing us space to explore. Great service delivered by Danielle, who provided us with personalised advice and guidance during the sofa buying process.
28 februari 2026
Antwoord van DFS Furniture - High Wycombe
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Lorraine A
DFS Central Customer Support
Isabella helped us a lot
27 februari 2026
Antwoord van DFS Furniture - High Wycombe
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Everything was explained well with a friendly service.…
Everything was explained well with a friendly quick service. With the help of a very friendly lady called Isabella.
27 februari 2026
Antwoord van DFS Furniture - High Wycombe
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Great service!
10 februari 2026
Antwoord van DFS Furniture - High Wycombe
Good morning Frankie,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Professional service at it's best
Not sure about the company as yet but the member of staff who served me was great and couldn't do enough to make sure I was happy. I had just been to a competitor's store and the difference was culpable.
25 februari 2026
Antwoord van DFS Furniture - High Wycombe
Good afternoon Des,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
I had a great experience with Jackie
I had a great experience at DFS High Wycombe. From the moment we walked in, the atmosphere was welcoming and relaxed, with no pressure to rush or make a decision.
Jackie was especially helpful throughout the whole process. She was friendly, knowledgeable, and really took the time to understand what we were looking for. She explained the different options clearly, answered all our questions patiently, and made sure we felt confident in our choice. Nothing felt like too much trouble for her.
Overall, excellent customer service and a smooth, enjoyable shopping experience. I’d definitely recommend visiting — and if you can, ask for Jackie!
24 februari 2026
Antwoord van DFS Furniture - High Wycombe
Good morning Virender,
We're really grateful you shared this amazing 5* review. We are glad to hear that NAME helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
The Polish lady
The Polish lady, not sure of her name, cery friendly and efficient and told us everything in advance so we knew exactly what we were paying for. Really helpful
25 februari 2026
Antwoord van DFS Furniture - High Wycombe
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - High Wycombe
Good Afternoon,
We are really pleased to hear this!
Kind Regards,
Vanessa
DFS Customer Support
I purchased a beautiful sofa and chair…
I purchased a beautiful sofa and chair today from High Wycombe DFS so happy thanks to the sales lady amazing advice and very helpful. I can’t wait for delivery day
24 februari 2026
Antwoord van DFS Furniture - High Wycombe
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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