After browsing for a short while my wife and I stopped to look more closely at a leather suite. Looking around for a member of staff one was stood a few paces from us, he strolled across as I caught h... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From the moment we stepped into the shop, and told them exactly what we wanted, they were exceptional in their customer service. Victoria looked after us, and was able to take us to 3 different settee... Toon meer
Bedrijf heeft geantwoord
Our experience was absolutely lovely. Bailey was super helpful and very knowledgeable about everything. Super warm and welcoming and made our experience easy and enjoyable. There was so many ways a... Toon meer
Bedrijf heeft geantwoord
I went in store with a specific sofa in mind, but discovered that it would not be suitable once I viewed in person. The salesman, Curtis, was very knowledgable and helpful. I told him what I needed fr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, Verenigd Koninkrijk
- 0333 999 9733
4,9
Uitstekend
5K reviews
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Antwoord van DFS Furniture - Hull
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
sofas
sofas great price great delivery great (nice blokes)only thing is you promised to ring us on progress you NEVER rang us sent stupid texts and emails which we dont normally do were 80yrs and 70yrs old so other than that all ok so learn to actually SPEAK to people if you have time to type messages you have time to actually ring us
18 april 2026
Antwoord van DFS Furniture - Hull
Hello Terence,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Problem hopefully resolved resolved.
Staff very understanding of my requirments.
Due to LazyBoy having change the manufactuing base for production of the New LazyBoy could not ensure compatiblite with the Old design.
Resolved situation given this problem.
5 juni 2026
Antwoord van DFS Furniture - Hull
Hello David,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very friendly staff & quick to help us…
Very friendly staff & quick to help us get our new sofas sorted & ordered.
5 juni 2026
Antwoord van DFS Furniture - Hull
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Charlotte was amazing and helped me…
Charlotte was amazing and helped me find the perfect sofa
4 juni 2026
Antwoord van DFS Furniture - Hull
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Hull
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Paul the DFS store salesman was very…
Paul the DFS store salesman was very friendly informative and very help, he answered all my questions and concerns regarding my purchase and helped me walk thru the process of buying my new sofa.
3 juni 2026
Antwoord van DFS Furniture - Hull
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
All in all had a very good experience…
All in all had a very good experience at DFS Hull the staff were brilliant would recommend thank you
26 mei 2026
Antwoord van DFS Furniture - Hull
Hello Steve,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent customer service from Loui
Excellent customer service from Loui. Really friendly , very polite and explained everything very thoroughly. He was not to pushy and had a very calm nature. He offered us a drink and went above and beyond in finding the perfect cushions to match our sofa and showing us our design on the computer.
2 juni 2026
Antwoord van DFS Furniture - Hull
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Went in and ordered a corner sofa with…
Went in and ordered a corner sofa with lots of help only to come home to find it didn't quite fit(taken wrong measurements)quickly went back in and changed order they was very understanding and helped thankyou
1 juni 2026
Antwoord van DFS Furniture - Hull
Hello Rebecca,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
went in to look at some riser recliner…
went in to look at some riser recliner chairs a young lady asked us if we needed any help which we did she took us to some chairs and explained everything we needed to know, let us test them we decided to buy two chairs a recliner and a swivel we are very happy with the service and are looking forward to our delivery great price and great service thank you
31 mei 2026
Antwoord van DFS Furniture - Hull
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Agent was very knowable very friendly…
Agent was very knowable very friendly and interacted very well not pushie at all and really helful
30 mei 2026
Antwoord van DFS Furniture - Hull
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Our sales rep Curtis was very knowledgeable and really helpful , wasn’t pushy at all and we left with what we wanted for a reasonable price , looking forward to getting the new sofas .
31 mei 2026
Antwoord van DFS Furniture - Hull
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Lovely experience
Lovely experience! Very helpful staff, not pushy at all! The lady that dealt with us was amazing, think her name was Charlotte :)
30 mei 2026
Antwoord van DFS Furniture - Hull
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service, very professional and the young girl could not have helped anymore
31 mei 2026
Antwoord van DFS Furniture - Hull
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The service provided was excellent in…
The service provided was excellent in store and can’t wait for the delivery.
I must give a special mention to the young lady who went out her way to ensure the buying experience was exactly what we wanted.
30 mei 2026
Antwoord van DFS Furniture - Hull
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Ryder suite
Very relaxed no pressure to buy. Display in the store was excellent the suite I picked was on display and could check out the size and how the reclining seats worked. Buying was easy and interest free credit made all the better. Curtis the sales assistant was very good explained everything very well 👍
29 mei 2026
Antwoord van DFS Furniture - Hull
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very nice staff
Very nice staff, made the purchase easy and explained everything in detail.
22 mei 2026
Antwoord van DFS Furniture - Hull
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lovely knowledgeable staff
Lovely knowledgeable staff, wide range of sofas in store. Very helpful experience.
29 mei 2026
Antwoord van DFS Furniture - Hull
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent service
21 mei 2026
Antwoord van DFS Furniture - Hull
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
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