After browsing for a short while my wife and I stopped to look more closely at a leather suite. Looking around for a member of staff one was stood a few paces from us, he strolled across as I caught h... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From the moment we stepped into the shop, and told them exactly what we wanted, they were exceptional in their customer service. Victoria looked after us, and was able to take us to 3 different settee... Toon meer
Bedrijf heeft geantwoord
Our experience was absolutely lovely. Bailey was super helpful and very knowledgeable about everything. Super warm and welcoming and made our experience easy and enjoyable. There was so many ways a... Toon meer
Bedrijf heeft geantwoord
I went in store with a specific sofa in mind, but discovered that it would not be suitable once I viewed in person. The salesman, Curtis, was very knowledgable and helpful. I told him what I needed fr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, Verenigd Koninkrijk
- 0333 999 9733
4,9
Uitstekend
5K reviews
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Antwoord van DFS Furniture - Hull
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Curtis was great
Curtis was great, very knowledgeable and laid back. Not pushy.
Great deal for what we wanted, straight forward
17 mei 2026
Antwoord van DFS Furniture - Hull
Good afternoon Victoria,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Really helpful and friendly staff nice…
Really helpful and friendly staff nice clean stor
15 mei 2026
Antwoord van DFS Furniture - Hull
Good morning Lyndsey,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very helpful
Very helpful, no pressure to sell, very thorough about the process and the options available
15 mei 2026
Antwoord van DFS Furniture - Hull
Good morning Vicky,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
I’ve always shopped DFS for beds and…
I’ve always shopped DFS for beds and sofas ..just recently purchased a bed ..easy straightforward and reasonable prices and payment plans
8 mei 2026
Antwoord van DFS Furniture - Hull
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
After a hip replacement, my sofa is too low.
First couple of minutes to look, which I liked, then the salesman approached. Louis, very polite, took me to the sofa I was looking for. Offered me a drink, much appreciated. Once I sat on “Dylan” my mind was made up. Perfect for me. Order placed, deposit paid. Just waiting now. Very happy customer, thank you.
14 mei 2026
Antwoord van DFS Furniture - Hull
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Amelia in your Hull branch was very…
Amelia in your Hull branch was very helpful and knowledgeable. She was lovely to deal with.
11 mei 2026
Antwoord van DFS Furniture - Hull
Good afternoon Rachel,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Antwoord van DFS Furniture - Hull
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Hull
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Antwoord van DFS Furniture - Hull
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Our experience at DFS
Our experience at DFS, especially Victoria was great! We was able to have a relaxed look around without being jumped on as we walked through the door, but when Victoria came over she was warm and welcoming. We already had in mind what we wanted but Victoria helped with the final details. Her knowledge was amazing and made our buying process stress free and easy, could recommend Victoria, the staff and service enough! Thank you!
5 mei 2026
Antwoord van DFS Furniture - Hull
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Met a great guy an Tuesday called Paul…
Met a great guy an Tuesday called Paul absolutely amazing and very welcoming and helpful come back today and got Paul to finish the deal with the sofa just want to say a massive thank you 🙏
6 mei 2026
Antwoord van DFS Furniture - Hull
Good morning Nathan,
We are really grateful for your kind words and for sharing your experience in our store with Paul. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Very good service Phil was exceptional…
Very good service Phil was exceptional very polit and helpful
6 mei 2026
Antwoord van DFS Furniture - Hull
Good afternoon Patricia,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Hull
Good afternoon Philip,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Its A nice piece of furniture if it fits.
Will have to try to sell this chair as it doesn't fit in the space I thought it would. Not DFS's fault as dimensions were shown.
18 april 2026
Antwoord van DFS Furniture - Hull
HI Angela,
We are really sorry to hear the concerns you have raised this is really disappointing to hear. We do usually advise our customer to measure all areas to ensure this fits prior to purchasing.
Kind Regards,
Vanessa
DFS Customer Support
The salesman Curtis was very pleasant…
The salesman Curtis was very pleasant and helpful,he explained everything about our purchase,we could not be more pleased with how easy and courteous he was.
5 mei 2026
Antwoord van DFS Furniture - Hull
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Curtis.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Hull
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Good experience
Very knowledgeable and went through everything clearly.
The second person who came to double check the sale seemed disorganised but the member of staff who served us was great.
4 mei 2026
Antwoord van DFS Furniture - Hull
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
Louis in the Hull Store was great
Louis in the Hull Store was great, very welcoming and helped me in ordering the sofa.
4 mei 2026
Antwoord van DFS Furniture - Hull
Good afternoon Angie,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Charlotte was very friendly and…
Charlotte was very friendly and knowledgeable, didn’t feel I was being pressured to make a decision.
Thank you
4 mei 2026
Antwoord van DFS Furniture - Hull
Good afternoon,
Thanks for your lovely feedback, we’re glad to hear Charlotte met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
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