DFS Furniture - Ipswich Reviews 4.318

TrustScore 5 uit 5

4,9

James Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had a lovely lady who was answering all our questions, we knew what we wanted but unfortunately didn’t do what we had in mind. After a lot of questions to this poor lovely lady , she show us a few... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A very pleasant way to buy a new sofa,Julia in the Ipswich showroom was extremely helpful and answered all our questions. She was very professional, not at all pushy and spent a lot of time and effort... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sales staff very friendly not pushy and professional, plenty of stock to choose from in a superb set up showroom which is warm and welcoming and very clean,

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We visited the store and was welcomed and shown around, the staff asked the right questions without being pushy. After making our choice we went away and phoned in the order and was taken through the... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Verenigd Koninkrijk

  • 0333 999 9847

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Sales staff very friendly not pushy and…

Sales staff very friendly not pushy and professional, plenty of stock to choose from in a superb set up showroom which is warm and welcoming and very clean,

14 juni 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

Beoordeeld met 5 van de 5 sterren

Nice customer service

Nice customer service. Lovely experience

13 juni 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Beoordeeld met 5 van de 5 sterren

Sofa bed

Very satisfied, wasn’t rushed and everything was explained exceptionally well.

12 juni 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great service from Marcus and…

Great service from Marcus and everything explained well.

13 juni 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Super

Polite, friendly and knowledgeable

12 juni 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Extremely happy with the sales staff

Extremely happy with the knowledge and information we received from the sales person. Very pleased to not feel put under pressure. A very good experience.

7 juni 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

New sofa plus coffee included

A very pleasant way to buy a new sofa,Julia in the Ipswich showroom was extremely helpful and answered all our questions. She was very professional, not at all pushy and spent a lot of time and effort to help us make a decision.All in all first class service.

8 juni 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello John,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent customer service by Lisa and Tina…

Lisa and Tina were simply fabulous when we popped in last Tuesday. We had seen the sofa we liked online and when to view it in store. We dealt with Lisa initially and she ran through all the options with us. There were no pushy sales person techniques used, we knew what we wanted and she helped us with it. We didn’t make a purchase that day as we needed to measure up so I said I would pop back on Sunday, 7th June, which we do. We’d planned the sofa, chosen the colour and were very pleased with the whole process. I’d totally recommend my DFS to my friends and family. Thank you, the cup of tea was a lovely touch too!

7 juni 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello Susan,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great

Great, friendly, knowledgable staff

8 juni 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello Rob,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Tina from the DFS Ipswich store was…

Tina from the DFS Ipswich store was extremely helpful and answered all our questions and explained the care package very well

8 juni 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello Denise,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent choice of sofas

Excellent choice of sofas. Very knowledgeable and helpful staff.

7 juni 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great experience with Tina

Great experience with Tina. On Wednesday we had initial conversations and everything was emailed over. We returned today to purchase the sofa and specifically found Tina. The whole experience was relaxed, informative and she answered all of our questions. The best thing - was the brutal honesty when we were trying to decide what would work for our family and our household.

Really enjoyed making this purchase.

7 juni 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hellot Katie,

It is really appreciated that you took the time out to share your kind words. We are glad to hear Tina helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Wonderful service

Well we saw the sofa we loved instantly but the guy, Ross, the customer consultant was fantastic!
Extremely thorough and knowledgeable 10 out of 10

6 juni 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Marc was very polite and professional

Marc was very polite and professional, a credit to you

6 juni 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Wonderful friendly staff

Wonderful friendly, helpful staff. Able to choose without pressure. Looking forward to my purchase arriving in September.

30 mei 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

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