DFS Furniture - Ipswich Reviews 

We had a fantastic experience at DFS today, thanks to Mark. He was incredibly friendly, patient, and professional from start to finish. He took the time to explain everything in detail, showed us all the sofas we wanted to see, and clearly went through the pricing and different options available.

What really stood out was his kind, empathetic approach and genuine willingness to help. We never felt under any pressure, and he made the whole experience enjoyable and stress-free.

We're absolutely delighted with the service Mark provided and couldn't have asked for a better salesperson. Thank you, Mark, for all your help today. We wish you all the very best and highly recommend asking for him if you're visiting DFS!

I was greeted in a friendly manner, I was given all the information about the sofa I was choosing, Mark was very friendly and professional. The whole experience was a positive one.

Adviser very helpful and attentive

We were really impressed by Mark and the team at DFS. Very knowledgeable and gave us plenty of time to make the decision right for us. Really happy with the service we received.

Richard was very helpful, talking my husband and I through the available options for the settee we wanted

We visited DFS in Ipswich and we received helpful and informative customer service from the beginning, and did not feel under any pressure to buy anything!
The process of choosing and buying our sofa was very straightforward and all the information we were given was transparent. Lisa looked after us.

Tina was very helpful and guided us easily though the whole process

We meet Lisa at the store today and she was very helpful and knowledgeable

Richard really helped us to pick the right sofa for our situation, a combination that we had never considered. He was very knowledgable about the products and options available. He was really patient, friendly and really listened to what we wanted.

Mark was patient and not pushy. He trusted us to take our time and even to leave and look at other competitors before coming back, satisfied we had the right furniture for us! Your in house choices were far better than any of your local competitors as were your prices. Mark took loads of time with us helping us get everything we needed.

I and my family were greeted by friendly staff who explained the lay out of store and pointed us in the right direction. Did not feel pressured in any way.
We were dealt with by Alexis who explained everything throughly.

My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously.

We are buying a house in France (a protracted affair) and choosing furniture to try and tie-in with the completion has proved difficult. However, we have been ably assisted by Tina who we first met those three months ago.

She originally greeted us and has helped us each time we went back so it was great to finally conclude the purchase with her help.

Thorough in all she explained and with a cheery disposition, she was a delight to have helping us.
Nothing was too much trouble and 5 stars is certainly well deserved!

We first started looking for a corner seating unit about three months ago, after we had found a house which we had decided to buy.

We explained to the lovely sales person, Tina, that we were just starting our search and were left to amble round the store. When we found what we had been looking at online, we asked for her help. Tina hadn't been pushy and that was important to us.

Questions were answered in a helpful, constructive manner and despite the fact we had explained we were not able to make a purchase that day, Tina gave us ample time.

We went back into the store twice more, as the house purchase (moving to France), wasn't quite as smooth as we had hoped for and the completion date was difficult to predict. We were greeted each time by Tina and finally we could tell her that we could proceed! She explained in detail, that we could not benefit with some aspects of the things DFS had to offer but we had decided on our choice and proceeded with our purchase.

We could not have had a better experience with Tina and would heartily recommend DFS to anyone who wants a stress-free shopping experience.

A GREAT EXPERIANCE AND GREAT PEOPLE

Richard was a brilliant help to me and my partner when buying our first sofa.

Very friendly, helpful & informative , great customer service

Superb customer service from start to end.

We’ve bought from DFS several times and are always well looked after by Tina, and today also Lisa.
Everything is explained with tips, ideas and a personal touch.