DFS Furniture - Kettering Reviews 2.972

TrustScore 5 uit 5

4,9

Northfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Two visits to Kettering DFS branch this week. Both times was greeted by friendly and approachable staff, very helpful, not overbearing. Everything regarding my purchase was explained clearly.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We recently visited DF and had an excellent experience thanks to Nigel. He was incredibly helpful, patient, and professional throughout the whole sales process. He took the time to explain everyt... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly advice. The staff pointed out all the many different aspects of choosing our settees and the options available to us. Both Nigel and Reece were friendly and courteous. We’re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nigel the staff member who helped me, guided me through all the steps making it easier for me to understand and then purchase the sofa I needed

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Verenigd Koninkrijk

  • 0333 999 9840

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Great customer service!

James at the Kettering store was very helpful and efficient!

13 juni 2026
Logo DFS Furniture - Kettering

Antwoord van DFS Furniture - Kettering

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Lucy was friendly

Lucy was friendly, polite and very knowledgeable, helped making our choosing our sofa enjoyable.

12 juni 2026
Logo DFS Furniture - Kettering

Antwoord van DFS Furniture - Kettering

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Nigel the staff member who helped me

Nigel the staff member who helped me, guided me through all the steps making it easier for me to understand and then purchase the sofa I needed

12 juni 2026
Logo DFS Furniture - Kettering

Antwoord van DFS Furniture - Kettering

Hello Christopher,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 4 van de 5 sterren

I was very pleased with my order and…

I was very pleased with my order and the customer service advisers that helped me making sure I got the best sofa I was looking for.
Thank you.

31 mei 2026
Logo DFS Furniture - Kettering

Antwoord van DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great customer service, couldn’t fault sales person

The gentleman that dealt with us was very good, not pushy at all and very personable. Just enough help but didn’t overstep. Gave us all of the information needed. Just a shame I can’t remember his name.

30 mei 2026
Logo DFS Furniture - Kettering

Antwoord van DFS Furniture - Kettering

Hello Kara,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great service

The staff that assisted us was exceptionally friendly and very helpful. Great customer service.

6 juni 2026
Logo DFS Furniture - Kettering

Antwoord van DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Friendly and approachable staff

Two visits to Kettering DFS branch this week. Both times was greeted by friendly and approachable staff, very helpful, not overbearing. Everything regarding my purchase was explained clearly.

6 juni 2026
Logo DFS Furniture - Kettering

Antwoord van DFS Furniture - Kettering

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Nigel at Kettering DFS was kind and he…

Nigel at Kettering DFS was kind and he made sure all our questions were answered. He paid attention to what we wanted and he delivered. Thank you Kettering DFS.

30 mei 2026
Logo DFS Furniture - Kettering

Antwoord van DFS Furniture - Kettering

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

james was very helpful

james was very helpful and polite, everything was explained very well, just up to the delivery to hold up their end now.

5 juni 2026
Logo DFS Furniture - Kettering

Antwoord van DFS Furniture - Kettering

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, got exactly what we wanted 🤗

28 mei 2026
Logo DFS Furniture - Kettering

Antwoord van DFS Furniture - Kettering

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

excellent customer service

excellent customer service without the high-pressure sales pitch

4 juni 2026
Logo DFS Furniture - Kettering

Antwoord van DFS Furniture - Kettering

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We went to look at sofas and bought one…

We went to look at sofas and bought one due to the relaxed atmosphere in the showroom. There were no pushy sales assistants but they were there to help and tell you about any we liked. Reece helped us to get the one we really liked explaining all the aspects of the 3-4 we had chosen. Came away very happy 😃

4 juni 2026
Logo DFS Furniture - Kettering

Antwoord van DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Recent purchase at DFS

We recently visited DF and had an excellent experience thanks to Nigel. He was incredibly helpful, patient, and professional throughout the whole sales process. He took the time to explain everything thoroughly, answered all of our questions clearly, and never made us feel rushed or pressured.

Nigel's knowledge, attention to detail, and calm approach made what can feel like an overwhelming decision much easier and more enjoyable. Customer service truly second to none. Thank you Nigel, for such a positive experience, it was very much appreciated.

2 juni 2026
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Antwoord van DFS Furniture - Kettering

Hello Nirmal,

We're really grateful you shared this amazing 5* review. We are glad to hear that Nigel helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly advice

Very helpful and friendly advice. The staff pointed out all the many different aspects of choosing our settees and the options available to us. Both Nigel and Reece were friendly and courteous. We’re very pleased with our choice and look forward to our settees arriving.

1 juni 2026
Logo DFS Furniture - Kettering

Antwoord van DFS Furniture - Kettering

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Staff and the warm service in showroom

The staff was very warm lovely and very respectful as well as help and patient.

31 mei 2026
Logo DFS Furniture - Kettering

Antwoord van DFS Furniture - Kettering

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

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