Greeted on entering the store. All my questions answered professionally and in a friendly manner. On purchasing was talked through the process whilst having a coffee. Staff member James was a plea... Toon meer
Bedrijf heeft geantwoord
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I had a really great experience with Reece at DFS when choosing my sofa. From the moment I walked in, he was welcoming, friendly, and genuinely helpful without being pushy. His service was hones... Toon meer
Bedrijf heeft geantwoord
The staff was so helpful in guiding us to make a decision on what we wanted. The paperwork explained in simple terms for us to understand how the process will go.
James is a great sales person. We felt he was interested in what we wanted to purchase. He offered us various monthly payment options and the accidental cover.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Verenigd Koninkrijk
- 0333 999 9840
4,9
Uitstekend
3K reviews
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Antwoord van DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service at the store and…
Great customer service at the store and the guys that delivered and assembled, were efficient and did a great job. Very happy with our new sofa 👍
10 mei 2026
Antwoord van DFS Furniture - Kettering
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
James was really helpful whilst choosing our new sofa. He was knowledgable and made our experience a good one.
James was really helpful whilst choosing our new sofa. He had answers to all of our questions and was generally a really nice guy.
16 mei 2026
Antwoord van DFS Furniture - Kettering
Good morning Aimee,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with James.
Kind regards,
Lia
DFS Customer Support
Exceptional service
I’d like to compliment Reece on the exceptional customer service he provided during the purchase of our furniture. He was professional, friendly, and incredibly helpful throughout the entire process, making everything smooth and stress-free. His knowledge, patience, and attention to detail were truly appreciated, and he went above and beyond to ensure we were happy with our purchase.
Reece is a real credit to your team, and we’re very grateful for the excellent service we received.
14 mei 2026
Antwoord van DFS Furniture - Kettering
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
It were very good and the mutual…
It were very good and the mutual respect and kindness from the sales representatives were highly appreciated. Reece is genius for his explanation and understanding.
12 mei 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS is a great furniture hub
DFS is a great place because they have ample options to choose from. Reece was very helpful. Highly recommend to anyone looking for beautiful and reliable sofas.
11 mei 2026
Antwoord van DFS Furniture - Kettering
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lovely showroom with lots to view
Lovely showroom with lots to view, not hassled and given great help and advice by staff. New sofa coming in the next 7-14 days so also quick delivery!
10 mei 2026
Antwoord van DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Good customer service Nigel was great
9 mei 2026
Antwoord van DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Good morning Joseph,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Antwoord van DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Helpful staff member went through all…
Helpful staff member went through all the options for that model
3 mei 2026
Antwoord van DFS Furniture - Kettering
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Nice sofa and very helpful staff.
3 mei 2026
Antwoord van DFS Furniture - Kettering
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
James was so helpful and really made us…
James was so helpful and really made us feel at ease. Well done. 👏
3 mei 2026
Antwoord van DFS Furniture - Kettering
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Being left alone whilst browsing but…
Being left alone whilst browsing but knowing the sales team were there if needed. Reece made my first experience of using DFS very positive. He was very helpful, friendly and explained everything very clearly.
3 mei 2026
Antwoord van DFS Furniture - Kettering
ood Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Reece.
Kind Regards,
Jordan
DFS Customer Support
Excellent service- Rees was excellent knowledgeable, helpful
Excellent service- Rees was knowledgeable, helpful and not pushy
2 mei 2026
Antwoord van DFS Furniture - Kettering
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver
Kind Regards,
Vanessa
DFS Customer Support
2nd visit to the Kettering store today…
2nd visit to the Kettering store today both visits lots help from James even remembered I had already been in by myself and was returning with my husband no sales pressure lots of information on the product we eventually decided to purchase a lovley experience.
1 mei 2026
Antwoord van DFS Furniture - Kettering
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Excellent service
Jack and Reece were really helpful and helped me to purchase a replacement sofa quickly and easily after accidental damage.
30 april 2026
Antwoord van DFS Furniture - Kettering
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
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