We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very professional staff Charlie looked after us and a great job she made of it. Knew her stuff answered all our questions and explained everything we needed to know. You have some wonderful staff in y... Toon meer
Bedrijf heeft geantwoord
Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... Toon meer
Bedrijf heeft geantwoord
Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Hardwick Road, PE30 4NA, King's Lynn, Verenigd Koninkrijk
- 0333 999 9748
4,9
Uitstekend
3K reviews
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Ordered a sofa very satisfied with the experience
21 augustus 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Kings Lynn
Hello Paul,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great customer service
Extremely knowledgeable and approachable assistant (Charlie) who talked us through each stage of the purchase. She took the time to speak to us during the sale giving us invaluable information on product care and maintainance.
16 augustus 2026
Antwoord van DFS Furniture - Kings Lynn
Hello Mr Dowell,
Thanks for your lovely feedback, we’re glad to hear Charlie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Bluey
Aaron was very helpful and friendly. He explained everything we needed to know. Great costumer service.
8 augustus 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Nice experience
Just nice to walk into a store , have a good look round without getting hassled....given plenty of time . Knowledgeable and extremely helpful staff .
9 augustus 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Service was very good explaned…
Service was very good explaned everything we need will be going back and will tell all friends
8 augustus 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very nice man helped us with a sofa…
Very nice man helped us with a sofa selection and helped with the style of choice. Amazing service.
8 augustus 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
The lady was very helpful and friendly
The lady was very helpful and friendly. She was pushie
6 augustus 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Really helpful staff
Brought 2 sofas today and the sales assistant Megan was bright and cheerful and deal with our order efficiently did have a bit of a blip with the order receipt from head office email stated wrong colour so went back saw Megan again and herself and Charlene double checked my order and put my mind at rest as they had it correct
6 augustus 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
The salesman was very helpful without…
The salesman was very helpful without being too pushing
5 augustus 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Colin was helpful and courteous
5 augustus 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Matt did what no-one else would
I bought a pair of sofas at the back end of 2024 from the Peterborough store and I've had nothing but lies and hassle from them.
I called yesterday to see why my replacement sofa hadn't been delivered yet, and I was advised that there was no trace of a replacement been ordered.
Fast forward to today, and I received a call from Matt at the King's Lynn store who called up to see what the problem was as it had been passed down to him.
Matt listened to the problem I had encountered from Day 1 with the Peterborough store, he called WS up who are the delivery company they admitted straight off that they had knowledge of the issue, and Matt had this all sorted within 50 minutes exactly.
Matt is a credit to the DFS brand and I would strongly recommend the kings Lynn store to anyone looking for a new sofa, ask for Matt.
5 augustus 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Kings Lynn
Good afternoon Paul,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for trusting Matt, and we will ensure this is resolved for you.
Kind Regards,
Holly M
DFS Customer Support
Gave advice on purchase
Gave advice on purchase. The assistant was very helpful. Gave us full information
4 augustus 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Service was prompt and polite
Service was prompt and polite , had all our questions answered with ease , was able to advise us of prior furniture we perchased with you for us to be able to buy a second sofa to match .
1 augustus 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Phil was an excellent representative…
Phil was an excellent representative for your company. He was helpful knowledgeable and very informative with product aftercare. Very satisfied with the service we received.
30 juli 2026
Antwoord van DFS Furniture - Kings Lynn
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Phil.
Kind Regards,
Jordan
DFS Customer Support
We could browse without feeling…
We could browse without feeling pressured to buy. When we wanted help they were there and answered all our questions, nothing was too much bother.
30 juli 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great experience
Experience was great we had a lovely lady called Charlie she was so helpful very informative gave us every detail we needed and made sure that everything was just right for us
I would definitely recommend asking Charlie for help she is great
2 augustus 2026
Antwoord van DFS Furniture - Kings Lynn
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Charlie met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
A great team
I was attended by Charlie..made me feel welcome she was very knowledgeable and made the whole experience great.
31 juli 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
The lady who helped us was very polite…
The lady who helped us was very polite and honest and helpful
30 juli 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
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