We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very professional staff Charlie looked after us and a great job she made of it. Knew her stuff answered all our questions and explained everything we needed to know. You have some wonderful staff in y... Toon meer
Bedrijf heeft geantwoord
Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... Toon meer
Bedrijf heeft geantwoord
Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Hardwick Road, PE30 4NA, King's Lynn, Verenigd Koninkrijk
- 0333 999 9748
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van DFS Furniture - Kings Lynn
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The sale assistant was polite and…
The sale assistant was polite and knowledgeable, the whole process was smooth and straight forward.
Although I was slightly disappointed to learn that the settee was to be made in China, I cannot believe that the steel frame could not be constructed in the UK.
2 juni 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Excellent service
Excellent service, was left to look around until we were ready to order the suite we were looking for.
The guy came over and introduced himself was very polite and helpful he explained all that was relevant,
When I paid for the for the suite I unknowingly overpaid by £160,when both guys recounted it they realised my mistake and returned the money to me, well done lads.
10 juni 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Kings Lynn
Hello Lou,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Colin was awesome....he spent a lot of…
Colin was awesome....he spent a lot of time answering our questions on different settees....
First class service
8 juni 2026
Antwoord van DFS Furniture - Kings Lynn
Hello Kevin,
Thanks for your lovely feedback, we’re glad to hear Colin met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
customer service friendly and very…
customer service friendly and very helpfull Colin he was very experience.
6 juni 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The staff member Colin was extremely…
The staff member Colin was extremely helpful in our view. No pressure and gave us the time to make our minds up.
6 juni 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Service was good and quick
6 juni 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
They have made it easy to purchase on…
They have made it easy to purchase on line
Thank you
6 juni 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Allowed to take time when choosing
No pushy sales person had a nice relaxed time and they were there to help if needed
5 juni 2026
Antwoord van DFS Furniture - Kings Lynn
Hello Dawn,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We were greeted by Madeleine in the…
We were greeted by Madeleine in the kings Lynn showroom and she was attentive and polite and able to answer all of our questions with confidence and product knowledge. Her great attitude led to a sale.
4 juni 2026
Antwoord van DFS Furniture - Kings Lynn
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Kings Lynn
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Staff were great
Staff were great, took us through all options explained everything clearly. Excellent service
1 juni 2026
Antwoord van DFS Furniture - Kings Lynn
Hello Kat,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great friendly staff that really know…
Great friendly staff that really know their stuff.
10/10
1 juni 2026
Antwoord van DFS Furniture - Kings Lynn
Hello Gavin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful
Very helpful, informative and patient salesman, Colin. Listened to our specifications and at no time did we feel pressured into anything.
30 mei 2026
Antwoord van DFS Furniture - Kings Lynn
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Colin.
Kind Regards,
Jordan
DFS Customer Support
Great service and sofa arrived much…
Great service and sofa arrived much sooner than expected really pleased.
17 mei 2026
Antwoord van DFS Furniture - Kings Lynn
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Kings Lynn
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service from Maddie
Excellent customer service from Maddie, very professional, helpful, welcoming and gave excellent advice
30 mei 2026
Antwoord van DFS Furniture - Kings Lynn
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Maddie.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Kings Lynn
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.