The store at Fosse Park Leicester has lots of helpful and knowledgeable staff who are not too pushy in their sales. Hitesh was our sales advisor and he answered all our questions and provided a very... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We had such a great experience at DFS purchasing our new living room suite. Hitesh was thoroughly lovely from start to finish. He was supportive, genuine and really took the time to help us with... Toon meer
Bedrijf heeft geantwoord
Hitesh, our sales representative, was very helpful and efficient- he answered all our questions and took care of the paperwork without fuss. Also he did not make us feel pressured which was nice.
Bedrijf heeft geantwoord
As soon as we walked in, we liked the selection that was available for every budget. The gentleman that helped us look at what was available for our requests was very helpful.He knew the products... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Everard Way, Fosse Park South, LE19 1UT, Enderby, Verenigd Koninkrijk
- 0333 999 9781
4,9
Uitstekend
7K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I received brilliant customer service…
I received brilliant customer service from Farhan at DFS.
1 augustus 2026
Antwoord van DFS Furniture - Leicester
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Customer service.
25 juli 2026
Antwoord van DFS Furniture - Leicester
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Leicester
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Staff were very informative and helpful…
Staff were very informative and helpful without being pushy
1 augustus 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Leicester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I just want to say how amazing Blaise…
I just want to say how amazing Blaise was throughout the whole process.
She made our experience with dfs so easy.
She is a real credit to the company.
Huge thank you to Blaise.
5 star service 😊
1 augustus 2026
Antwoord van DFS Furniture - Leicester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
We had the lovely blaze dealing with us…
We had the lovely blaze dealing with us today she gave us all information needed for our new sofas arrivals and aftercare, very supportive in picking the right sofa for us as a family, brilliant customer service throughout!
1 augustus 2026
Antwoord van DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great service from DFS should be proud of the young sales ladythe young lady great…
Great service from the young lady great help answering all the questions
25 juli 2026
Antwoord van DFS Furniture - Leicester
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
I liked it that we weren’t followed…
I liked it that we weren’t followed around while we were looking at sofas just told in passing if you need anything let me know,and when I found something I liked they were so helpful and friendly,
31 juli 2026
Antwoord van DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great service from the get go
Great service from the get go, kind, pleasant and very helpful
31 juli 2026
Antwoord van DFS Furniture - Leicester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Beth was brilliant at helping us choose…
Beth was brilliant at helping us choose our perfect sofas.
31 juli 2026
Antwoord van DFS Furniture - Leicester
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Just go somewhere else!
Just go somewhere else!
Honestly, a bad experience from start to finish and now stuck with a 1k sofa that already looks worn.
I got the Somerford in forest green chenille. The seat pads already look worn and dull after 2 months. The fabric really doesn't lend itself to be sat on!! Which of course, for a sofa isn't good!! Dfs sent someone out who just kept saying, "that's just how it is" and was unhelpful and didn't seem to care at all that id spent a grand on a sofa that 2 months in, looks pretty bad. Honestly, I dont how they've got so many good reviews. I was given incorrect information from the start. I was messed about and staff dont seem to have a clue. Dfs do not care about the customer and refuse to do anything about this issue. I highly recommend you go somewhere else. I've heard a lot of accounts of poor quality furniture, even if they get good reviews, i know of many dissatisfied customers.
30 juli 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Leicester
Good afternoon Jo,
Thank you for taking the time to share your review with us, we are sorry to hear you remain unhappy with your furniture and the level of service received. We can confirm a service visit has been conducted however no fault was found with the furniture, due to this we would be unable to offer a collection or refund.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Just ordered my new sofa
Just ordered my new sofa, the Sales assistant was very knowledgeable & answered all my questions & queries.
28 juli 2026
Antwoord van DFS Furniture - Leicester
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Big thanks to DFSWe visited the store on two occasions…
We visited the store on two occasions during our journey in selecting the furniture we required.
We were never pestered or pressured, but received constructive advice when we asked for it.
This resulted in us being really contented with our final choice.
20 juli 2026
Antwoord van DFS Furniture - Leicester
Hello Mr Day,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Leicester
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
service was not at all pushy Blase was…
service was not at all pushy Blase was willingto listen and advise customer service was great would happily recomend
26 juli 2026
Antwoord van DFS Furniture - Leicester
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Paul was very polite and helpful.
26 juli 2026
Antwoord van DFS Furniture - Leicester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Hamden Sofa
Great customer service from the lady who dealt with our enquiry, not pushy, was very helpful and informative and made the whole experience stress free. Credit to her store
26 juli 2026
Antwoord van DFS Furniture - Leicester
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Amazing laying that helped us today
Amazing laying that helped us today, she let us try different ways on the sofas and was very patient with us and guided us through the whole sale and explained everything to us and broke it all down
26 juli 2026
Antwoord van DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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