We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Toon meer
Bedrijf heeft geantwoord
We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... Toon meer
Bedrijf heeft geantwoord
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Valentine Road, Unit 5, LN6 7BH, Lincoln, Verenigd Koninkrijk
- 0333 999 9833
4,9
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
No pressure sales elle was fantastic…
No pressure sales elle was fantastic fully explained everything would recommend her to others as the salesperson to go to
15 juli 2026
Antwoord van DFS Furniture - Lincoln
Hello Justin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Lincoln
Hello Rebecca,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
This is my second purchase of a suite with DFS furniture Lincoln.electing my new suite was a pleasant…
Selecting my new suite was a pleasant and helpful experience. I found chatting with Daniel, who was very professional, put me at ease and answered all my questions. He went through everything in detail with me.
12 juli 2026
Antwoord van DFS Furniture - Lincoln
Hello Vera,
Thanks for your lovely feedback, we’re glad to hear Daniel met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Well informed staff
Well informed staff, easy purchase arrangements, swift and efficient delivery.
28 juni 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Daniel was awesome
Daniel was awesome! Made us a coffee and talked us through everything so kindly.
13 juli 2026
Antwoord van DFS Furniture - Lincoln
Good Afternoon,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwoord van DFS Furniture - Lincoln
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Lincoln
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Sham was very good!
12 juli 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
very helpful staff, no pressure sales
Great service from friendly staff ,who let you browse at youre own leisure, very knowledgeable, when needed
12 juli 2026
Antwoord van DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The girl that help us was very helpful…
The girl that help us was very helpful and patient,as we had only visited Lincoln to have a look at what was in store, the sheldon that we wanted wasn’t in store but the young girl showed us everything we needed to know about the sofas that we wanted, and made it a very easy and enjoyable purchase,,
11 juli 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Having been in several times looking at…
Having been in several times looking at sofas. Finally deciding on one. The staff was very helpful in explaining everything prior to purchase and what to expect afterwards. Would recommend purchasing from this store. .
10 juli 2026
Antwoord van DFS Furniture - Lincoln
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Excellent sales person (Sham)
Excellent sales person (Sham)
Excellent communication
Explained everything we needed to know very well
Very experienced
10 juli 2026
Antwoord van DFS Furniture - Lincoln
Hello Jane,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Really helpful and attentive customer…
Really helpful and attentive customer service from Sham. She even manged to amuse our 8 year old in the process which is no small task! We found a sofa and chair set that we are really pleased with and the whole process of signing up to the credit agreement was super easy. Would recommend.
7 juli 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff member who helped us I feel…
The staff member who helped us I feel that she really cared about what we needed and wanted, always making sure that we knew exactly what we were buying so there was no confusion or mistakes, even when we almost ran past their closing time we never felt rushed or anything.
19 juni 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Helpful, knowledgeable, polite.
Mike was our point of contact, very helpful, very knowledgeable, very polite and easy to talk to. We were there for a purchase not just perusing but never was Mike pushy, just always ready with an informed and honest answer. Great customer service.
7 juli 2026
Antwoord van DFS Furniture - Lincoln
Hello Martin,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Mike.
Kind regards,
Lia
DFS Customer Support
We ordered eventually
We had previously been in a couple of days before to have a look and found a 2 and 3 seater that we really liked. Then while entering the store on day of purchase we met little Josh that was really helpful let is have another look incase we changed our mind, he asked what we were looking for and made sure that was definitely the purchase we wanted to make. Little Josh was able to answer in confidence any questions we had.
29 juni 2026
Antwoord van DFS Furniture - Lincoln
Hello Simon,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Very helpful and gave me a lot of…
Very helpful and gave me a lot of information regarding the sofa very quick in doing the order and look forward to receiving my sofa
5 juli 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly staff very helpful…
Very friendly staff very helpful especially little Joshua
4 juli 2026
Antwoord van DFS Furniture - Lincoln
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.