Martin the salesman in the Llandudno store who served me was very good, listened to my needs as a disabled customer, he took his time & explained everything to me in detail so i could make a decis... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieCharlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY Llandudno, GB
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Lees wat reviewers zeggen
A great experience. A lovely welcome on arrival from All the staff. Clear and constructive advice given on all the sofas we liked. Marcus was very informative and kind and the lovely hot drink was... Toon meer
Bedrijf heeft geantwoord
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... Toon meer
Bedrijf heeft geantwoord
Llandudno dfs. Was taken around a few different styles and materials, didn’t feel pressured, the salesperson was very knowledgeable and helpful.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, Verenigd Koninkrijk
- 0333 999 9834
4,9
Uitstekend
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service and customer care
7 augustus 2026
Antwoord van DFS Furniture - Llandudno
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Amazing service
Amazing service ! Went in today to pick a mattress and ended leaving with a sofa as well !
The sales assistant that dealt with us was so helpful from the minute we walked in. He spent time with us and really listened to every need. He was so patient and went above and beyond to help order a cushion that was missing off the sofa we purchased ! Emailed the factory while we were sat with him to source this for me.
Also left an item behind in shop,
I didn’t realise, he then rang me to let me know! Then another lovely gentleman hand delivered to me !
Wow
Thank you so much both of you
5 augustus 2026
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Llandudno
Hello Dawn,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Fantastic choice of furniture
Great selection of furniture to choose from. Excellent, no pressure help and assistance from sales rep.
4 augustus 2026
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Llandudno
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Customer service .
Angela went above and beyond. She went the extra mile and was super friendly keeping me informed of my purchase she is a asset to your company
28 juli 2026
Antwoord van DFS Furniture - Llandudno
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Angela.
Kind Regards,
Jordan
DFS Customer Support
Great Service.
I experienced great service from the staff members, who helped me choose out a sofa specifically for my needs, whilst also staying in my budget. Great customer service, very helpful and worth a visit if looking for a new sofa.
2 augustus 2026
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Lovely friendly helpful salesman called…
Lovely friendly helpful salesman called Marcus
2 augustus 2026
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
A great experience
A great experience. A lovely welcome on arrival from All the staff.
Clear and constructive advice given on all the sofas we liked.
Marcus was very informative and kind and the lovely hot drink was very tasty and welcoming.
Thank you very much. Now looking forward to the arrival of the new sofa. Diolch yn fawr
1 augustus 2026
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great delivery and fast only took a…
Great delivery and fast only took a week very happy with the service that we had
25 juli 2026
Antwoord van DFS Furniture - Llandudno
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
great sales staff recall helpful
1 augustus 2026
Antwoord van DFS Furniture - Llandudno
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The whole buying experience was very…
The whole buying experience was very good. There was no pressure to buy from the sales staff and the information given was excellent
1 augustus 2026
Antwoord van DFS Furniture - Llandudno
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Very relaxed no pressure and very…
Very relaxed no pressure and very professional and excellent customer service
1 augustus 2026
Antwoord van DFS Furniture - Llandudno
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
They were very help full and explained …
They were very help full and explained a lot of details I could not understand also very pleasant
31 juli 2026
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Service very good phil roberts …
Service very good phil roberts instore was brilliant advised and helped us with our purchase
31 juli 2026
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Corner Unit
The range of furniture, fabric, style, shape & colour available. The layout of the store & the sales person Mike
22 juli 2026
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
Friendly and knolagable
16 februari 2026
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Went to DFS today
Went to DFS today, my first time… exciting times as I am moving into my first home in a matter of weeks. I was looked after by ‘Phil’ at the Llandudno Branch. I’d chosen what I liked, he explained everything thoroughly from beginning to end. What lovely customer service, and a great first time buying experience. Thank you DFS
29 juli 2026
Antwoord van DFS Furniture - Llandudno
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
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