Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices. With your helpful staff we made the righ... Toon meer
Bedrijf heeft geantwoord
As soon as we walked into the store, Tom made us feel welcome, he was very helpful and answered all our questions! Such a lovely friendly guy, he made the whole process easy and didn't make us feel pr... Toon meer
Bedrijf heeft geantwoord
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Aldermoor Way, BS30 7DA, Longwell Green, Verenigd Koninkrijk
- 0333 999 9843
4,9
Uitstekend
4K reviews
Vraagt klanten om een review
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
I’ve forgotten the name of the guy that helped me but he was fab and I highly recommend him. He took time with me and there was absolutely no pressure. Great customer service.
30 mei 2026
Antwoord van DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Andrew was excellent
Andrew was excellent, attentive, friendly and answered all our questions. Brilliant
30 mei 2026
Antwoord van DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very polite and helpful sales lady..
29 mei 2026
Antwoord van DFS Furniture - Longwell Green
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Good customer service
Good customer service. Lynda Jackson was very helpful and knowledgeable and very kind and understanding.
29 mei 2026
Antwoord van DFS Furniture - Longwell Green
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Very helpful sales assistant and very…
Very helpful sales assistant and very knowledgeable
28 mei 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Linda Jackson was fabulous
Linda Jackson was fabulous and helped us choose exactly what we wanted and very thorough
25 mei 2026
Antwoord van DFS Furniture - Longwell Green
Hello Donna,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very helpful and curtious salesman
Very helpful and curtious salesman. No pressure. Offered certain extras but no pressure. Only reason one star knocked off was how a cleaning kit was included in the final price despite us not asking for it or being told about it. Quickly removed when we noticed it and said we didn't need it. Recent rise in delivery cost was also a bit of a shock.
24 mei 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Vast choice in showroom, great service
Friendly, welcoming staff, but left alone to look around the store - lots of choice! Available for any questions. We took our time choosing and then we popped home quickly to check measurements, and returned with our requirements for 3 sofas. Was helped by the lovely Tom to progress our order. What a lovely guy, explained everything, went through the order and various options, talked us through the protection insurance etc. Couldn't have asked for a nicer gentleman, total pleasure.
24 mei 2026
Antwoord van DFS Furniture - Longwell Green
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lynda was so helpful and it was easy to…
Lynda was so helpful and it was easy to order our new sofa
23 mei 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Helpful staff member
24 mei 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Your staff was lovely and Lyn was very…
Your staff was lovely and Lyn was very helpful with us choosing the right sofas for us .
23 mei 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful
23 mei 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Friendly service
We purchased our first piece of furniture today for our new home! Lyn was so lovely and helpful, she took the time to sit with us and went through the measurements over and over until we decided then and there that we’d buy sofa. Very friendly service and had great patience, thanks!
23 mei 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Friendly helpful team member
20 mei 2026
Antwoord van DFS Furniture - Longwell Green
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Longwell Green
Good morning Diana,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Really helpful member of staff and put…
Really helpful member of staff and put my mind at ease with a big purchase with giving me options for payment.
18 mei 2026
Antwoord van DFS Furniture - Longwell Green
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Website nice and easy and clear
Website nice and easy and clear, staff in store less enthusiastic to provide customer service and needed another staff member serving others to ask for them to come over
10 mei 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Longwell Green
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very good customer service
17 mei 2026
Antwoord van DFS Furniture - Longwell Green
Good afternoon Steve,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
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