A lady named Lynda helped us today. Nothing was too much trouble. She gave us the dimensions of the furniture so we could go home and check the fit. When we returned, she even carried coffee tables o... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Had a good experience with salesman Andrew. I had already found online what I wanted. Andrew helped with ordering and tweaking a few things Everything just went smoothly and didn’t feel pressured
Bedrijf heeft geantwoord
We were very pleased with the service that we received at DFS in Longwell Green. The lady that served us was calm, knowledgeable and patient with just the right sense of humour to make the buying expe... Toon meer
Bedrijf heeft geantwoord
We were very happy to return to DFS for our replacement suite having purchased previous furniture from them. Our salesman Luke was very knowledgeable and helpful, without the pushyness you can somet... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Aldermoor Way, BS30 7DA, Longwell Green, Verenigd Koninkrijk
- 0333 999 9843
4,9
Uitstekend
4K reviews
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Cody my sales agent was very helpful…
Cody my sales agent was very helpful and knowledgeable
27 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Had a good experience with salesman…
Had a good experience with salesman Andrew. I had already found online what I wanted. Andrew helped with ordering and tweaking a few things Everything just went smoothly and didn’t feel pressured
26 juli 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Victor was brilliant
Victor was brilliant. Friendly and not pushy! Explained everything thoroughly!
Didn’t expect to go into the store today and leave with a sofa on order! Totally brilliant!
27 juli 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Longwell Green
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience, allowed us the time to browse and ask questions. Not pushed or rushed into making a decision. 5star experience
25 juli 2026
Antwoord van DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The guy was really helpful and…
The guy was really helpful and knowledgeable made the experience really easy.
25 juli 2026
Antwoord van DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service and advice given
A lady named Lynda helped us today. Nothing was too much trouble. She gave us the dimensions of the furniture so we could go home and check the fit. When we returned, she even carried coffee tables over to see if they were to our liking against the chosen furniture. She explained everything regarding care of the furniture and all about the Insurance benefits. Very helpful and patient with our decision making.
24 juli 2026
Antwoord van DFS Furniture - Longwell Green
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Lynda met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Good professional attitude really…helpful and informative
Good professional attitude really helpful member of staff explaining everything well
23 juli 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful definitely come to you…
Very helpful definitely come to you again and would recommend dfs to friends and family
23 juli 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very friendly
Very friendly staff member Lynda who took great care in explaining features of sofa and chair. She was very knowledgeable
23 juli 2026
Antwoord van DFS Furniture - Longwell Green
Hello Sheila,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
He made our experience so…
He made our experience so straightforward and made it a happy experience
22 juli 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
easy fast experence
after the negative experience i had in the cheltenham branch i drove from gloucester where i live to this branch in bristol and it was the polar opposite, the guy i dealt with was honest and very helpful and gave me exactly what i wanted in a fast efficient time .
20 juli 2026
Antwoord van DFS Furniture - Longwell Green
Hello Andy,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great Sofas + Great People
Victor was a great staff member in the Longwell Green Store! He helped us see what sofas would work in our space and was really great at helping us manage our finance agreement.
Great sofas and great people!
20 juli 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We were very pleased with the service…
We were very pleased with the service that we received at DFS in Longwell Green. The lady that served us was calm, knowledgeable and patient with just the right sense of humour to make the buying experience pleasant.
10 juli 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent customer service from Debbie
Excellent customer service from Debbie. Kind, understanding and patient. Covering everything I needed to know. Made sure I had all the information to make the best desicion for me and my family.
16 juli 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Lynda was really cheerful and helpful
Lynda was really cheerful and helpful! Made sure that my sofa would fit when it arrives for delivery and made the whole process easy!
17 juli 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Brilliant member of staff
Brilliant member of staff. Asked a lot of questions and he answered every single one. We were shown diffrent sofas and talked through every one when we were indecisive. Absolutely great guy. Thank you so much
16 juli 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We were shown the seatee on the big…
We were shown the seatee on the big screen the two colours that I liked which helped with my decision. The staff were helpful.
15 juli 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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