Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices. With your helpful staff we made the righ... Toon meer
Bedrijf heeft geantwoord
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Toon meer
Bedrijf heeft geantwoord
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Aldermoor Way, BS30 7DA, Longwell Green, Verenigd Koninkrijk
- 0333 999 9843
4,9
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very friendly staff went over the top…
Very friendly staff went over the top with service and meet our needs well happy
17 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Very happy with our experience at DFS
Very happy with our experience at DFS. Knowledgeable sales without being too pushy. Enjoyable experience!
16 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Good all round experience
Victor, who assisted us, was very knowledgeable and affable.
We didn't feel pushed or rushed in any way at all.
Can't wait for our new furniture to arrive.
17 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Victor was really helpful and listened…
Victor was really helpful and listened to everything we wanted. Victor found us the perfect furniture at a great price Helpful and friendly staff .5 stars
15 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Longwell Green
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Good customer service
Tom was very helpful and had excellent customer service skills. The store is welcoming and nicely laid out, not too overwhelming like some sofa shops can be!
14 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Tom was very helpful
Tom was very helpful . He acknowledged me straight away when I entered the shop. Five star customer service
14 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Tom.
Kind Regards,
Jordan
DFS Customer Support
We went to the shop late had a good…
We went to the shop late had a good look around without being rushedand the lady took time to explain all the details of the sale which made me feel relaxed and happy to buymy three piece thankyou .
13 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Excellent service
Excellent service from Luke at the Longwell Green branch, I would definitely recommend going to their store
6 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Luke made the whole experience a…
Luke made the whole experience a pleasure his knowledge and guidance helped us through the process of choosing our new furniture. He was great to deal with and is a credit to DFS
12 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Hello Dermot,
Thanks for your lovely feedback, we’re glad to hear Luke met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
New Sofas Purchased
We purchased our last sofas through Victor and again this time. He is a wonderful sales person who has a great rapport and patience when dealing with customers. Seriously impressed and he is an asset to your organisation.
11 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Victor was very friendly knowledgeable
Victor was very friendly knowledgeable, did not force us into making a quick sale. Understood our needs and listened to what we had to say. Nothing was too much trouble for him.
9 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Victor.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
The salesman was very helpful and…
The salesman was very helpful and knowledgeable. Came up with options and helped us to select the right sofa based on our needs.
8 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Andrew was so helpful with answering…
Andrew was so helpful with answering all our questions
8 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Staff member was great at explaining…
Staff member was great at explaining everything in detail. Happy and great customer service. Overall a very pleasant experience
8 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The member of Staff that served us was…
The member of Staff that served us was fantastic and made the process very easy
8 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Hello Nicola,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Relaxing Atmosphere
Relaxing Atmosphere
Was a very relaxing atmosphere and did not feel pressured.
Staff introduced them selfs and to have a good look around and they are there if we need them or any questions.
On finding a suitable sofa we sat and went through everything and our questions were answered and we didn’t feel rushed or pressured.
My experience was good.
7 augustus 2026
Antwoord van DFS Furniture - Longwell Green
Hello Janet,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
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