Amazing, caring, thoughtful, non pushy customer service. Julie at the Manchester store is INCREDIBLE! Great value and high quality too. Made sofa shopping an absolute joy - thank you so much 🤩🤩
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Tony @ Manchester was very polite and professional. He is truly one of the best customer support staff members I have ever come across. He made the whole process very simple and easy to understand. He... Toon meer
Bedrijf heeft geantwoord
Incredible customer service. Everything was well explained and wasn’t rushed into a decision. Had a great time with Ish (Manchester store)! The sofas at DFS are great quality and affordable - better t... Toon meer
Bedrijf heeft geantwoord
Derek was a star and made us feel bet welcome. He assisted us and made our shopping journey so much easier. We made our purchase with ease. He was knowledgeable about the product we were enquiring abo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Throstles Green, M16 0SN, Stretford, Verenigd Koninkrijk
- 0333 999 9751
4,9
Uitstekend
5K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The lady that helped us
The lady that helped us. Think she was Called Jess was really helpful and knowledgeable
12 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
New Sofas
Called into DFS for a look and found the sofas we wanted. We dealt with Hamzah who was great, chatty and friendly. He was thorough from start to finish and made it an easy experience. Thanks
12 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Our handler Rauf who was amazing and…
Our handler Rauf who was amazing and really helpful
11 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Staff were lovely
Staff were lovely. It took me a while to choose a sofa but I went back 2 weeks after my last visit to order, rather than online, as the staff were so helpful.
11 juli 2026
Antwoord van DFS Furniture - Manchester
Hello Charlotte,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello Lilibet,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Derek was a star and made us feel bet…
Derek was a star and made us feel bet welcome. He assisted us and made our shopping journey so much easier. We made our purchase with ease. He was knowledgeable about the product we were enquiring about. Truly nice bloke and an asset to the company.
9 juli 2026
Antwoord van DFS Furniture - Manchester
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Derek met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Well done Dennis!
The staff member, Dennis, was polite and professional throughout our dealings remembering us from our first visit some days earlier. He was able to answer all questions and never came across as too pushy. An excellent shopping experience, would certainly recommend to others.
6 juli 2026
Antwoord van DFS Furniture - Manchester
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Dennis.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Lovely young man came back as had other…
Lovely young man came back as had other sofa from hear he is so professional in his job what he’s talking about good young man it’s the only place to buy a sofa from
6 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Tony @ Manchester was very polite and…
Tony @ Manchester was very polite and professional. He is truly one of the best customer support staff members I have ever come across. He made the whole process very simple and easy to understand. He definitely deserves to be promoted!
4 juli 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Extremely informative and helpful lady…
Extremely informative and helpful lady called Julie. Asset to your team. Explained well.
Thank you
5 juli 2026
Antwoord van DFS Furniture - Manchester
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Really good service
5 juli 2026
Antwoord van DFS Furniture - Manchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing staff and service
Amazing, caring, thoughtful, non pushy customer service. Julie at the Manchester store is INCREDIBLE! Great value and high quality too. Made sofa shopping an absolute joy - thank you so much 🤩🤩
4 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great customer service!
Great selection of sofas and it’s great how you can make the sofa fit to your needs. Excellent customer service, staff were very informative and knowledgeable, and even got a coffee!
4 juli 2026
Antwoord van DFS Furniture - Manchester
Hello Lauren,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello Amy,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, all our questions answered, no mither different options explained. Staff were very helpful. 10 out 10.
1 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Incredible customer service
Incredible customer service. Everything was well explained and wasn’t rushed into a decision. Had a great time with Ish (Manchester store)! The sofas at DFS are great quality and affordable - better than a lot of other stores online!
1 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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