Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The service from the staff was very welcoming, charming and polite with no pushy sales pitch. Always used DFS as their sofas, in my opinion are of great quality and competitive price.
Bedrijf heeft geantwoord
Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... Toon meer
Bedrijf heeft geantwoord
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Throstles Green, M16 0SN, Stretford, Verenigd Koninkrijk
- 0333 999 9751
4,9
Uitstekend
5K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service from Derek
Excellent service from Derek who easily completed my purchase. Allowed us to sit on the required settee and chair, gave us very good coffee and explained everything about the chairs and maintenance. Thank you
10 augustus 2026
Antwoord van DFS Furniture - Manchester
Hello Cathy,
Thanks for your lovely feedback, we’re glad to hear Derek met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
I had gone to many sofa company but at…
I had gone to many sofa company but at dfs I got the sofa i wanted and a looked and tried l think 70% of all the sofas with a lot of help from julie who was amazing very patient and went though everything to the point we picked and ordered sofas I wanted excellent customer service.
26 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Des was really helpful explained…
Des was really helpful explained everything we needed to know and made everything straight forward
9 augustus 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Lovely showroom and brilliant customer service.
No pressure sales here. Just very friendly fun and informative with loads of choice in all styles. Ismaeel was really easy to talk to and was very patient and helpful. Glad we came to DFS for our sofa. 🥰
8 augustus 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Really helpful staff that didn't…
Really helpful staff that didn't pressure you into a purchase
7 augustus 2026
Antwoord van DFS Furniture - Manchester
Hello Matt,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Manchester
Derek at DFS Manchester was excellent and offered genuinely helpful suggestions
6 augustus 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We have bought from DFS for over 40…
We have bought from DFS for over 40 years and have never been disappointed with the furniture and the service/after sales service. Our salesman Dennis was very helpful, informative, polite and understood what it was we were looking for and let us make our own decision on the purchase. It was a pleasure to do business with him.
4 augustus 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The salesman was so lovely
The salesman was so lovely. Not pushy at all. Very informative.
3 augustus 2026
Antwoord van DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
thanx hamza
bought a sofa from dfs old trafford its very good quality i think they are best in that area been to other stores as well but i liked there sofas proffesional people to dealth with hamza was the sales man he helped us alot he is gem very proffesional thnx bro stay blessed
26 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Denis had White City retail park in…
Denis had White City retail park in Manchester was extremely helpful and guided me through the whole process. Couldn’t recommend him any more
1 augustus 2026
Antwoord van DFS Furniture - Manchester
Good Morning,
We are really happy that Denis met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Ishy was brilliant start to finish. Very friendly and knowledgeable and credit to DFS.
29 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Very polite and helpful. Covered everything we needed to know to make sure the sale was right for us.
Very polite and helpful. Covered everything
28 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Really good customer service
28 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Staff
The person who served us (hamza) communicated very well with us and helped us a lot and recommended many things for our couch
26 juli 2026
Antwoord van DFS Furniture - Manchester
Hello Noor,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great customer experience
26 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwoord van DFS Furniture - Manchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Good professional service e was…
Good professional service e was provided by Antonio during our 2 visits to DFS.
For the sofa's we were interested in, the sales assistant provided a good understanding and knowledge of these products, Good customer care and our requirements were understood by the sales assistant.
25 juli 2026
Antwoord van DFS Furniture - Manchester
Good Morning,
Thank you for leaving us a review. We are really happy that Antonio met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Hamza dealt with my order today
Hamza dealt with my order today. His advice and knowledge of the product was so useful and reassuring at the time of purchase. He made our experience very memorable. The service provided by Hamza was amazing.
24 juli 2026
Antwoord van DFS Furniture - Manchester
Hello Sofia,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
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