Pete the salesman was very friendly and knowledgeable about the recliner sofa that we wanted to purchase. He took us through the construction and build of the sofa and delivery time and date. He fully... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The service given from Tom at DFS was exceptional. He went above and beyond that you would expect. Been buying from DFS for over 30 years and never been disappointed.
I was a bit overwhelmed with the choice, my Son was with me though. When I had chosen what I wanted, an assistant came over, went through all my requirements, explained it all in detail. A very good e... Toon meer
Bedrijf heeft geantwoord
Whole experience was relaxed and pleasant - after initial greeting, we were left to wander around at our leisure, being supplied with a tape measure when one was requested. Upon making a decision, as... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Tamworth Road, DE12 7DU, Measham, Verenigd Koninkrijk
- 0333 999 9741
4,9
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Furniture order
The sales lady was very helpful and efficient. She went through everything that we needed to know and made sure we understood everything.
17 april 2026
Antwoord van DFS Furniture - Measham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service
16 april 2026
Antwoord van DFS Furniture - Measham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Everything was explained clearly and…
Everything was explained clearly and straightforward.No pushy sale , add time and left alone to look around
13 april 2026
Antwoord van DFS Furniture - Measham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Kate was amazing and process very…
Kate was amazing and process very smooth. This is our 5th sofa from DFS
12 april 2026
Antwoord van DFS Furniture - Measham
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience
Great experience. Jackie was very knowledgable, professional and friendly. She couldn't do enough to help. Happy with the customer service and looking forward to receiving our sofa.
12 april 2026
Antwoord van DFS Furniture - Measham
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Really helpful assistant in the DFS…
Really helpful assistant in the DFS Measham store.
11 april 2026
Antwoord van DFS Furniture - Measham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and patient staff
11 april 2026
Antwoord van DFS Furniture - Measham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Measham
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Purchasing a Sofa
Purchasing a Sofa
The Sales Rep was very helpful and answered all our questions about the sofa in great detail. She was also very good on all the financial details including explaining any offers on the furniture we wanted.
8 april 2026
Antwoord van DFS Furniture - Measham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Pleasant greeting upon entering the store and great customer service the…
Pleasant greeting upon entering the store, polite enquiry as to what we would like,very helpful and knowledgeable about the sofa and battery options . Gave us time plus attention when we needed it. Showed an interest in us.
8 april 2026
Antwoord van DFS Furniture - Measham
Good morning Paul,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great visit
Great customer service lovely selection of furniture at a good selection of prices. No hard sell
8 april 2026
Antwoord van DFS Furniture - Measham
Good afternoon Hazel,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Jackie was very helpful and explained…
Jackie was very helpful and explained to us all of the questions that we asked.
8 april 2026
Antwoord van DFS Furniture - Measham
Good afternoon Ms Evans,
Thanks for your lovely feedback, we’re glad to hear Jackie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Measham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
DFS Measham
We had gone in to the store in Measham on Saturday but wanted to think about a purchase, no pressure was put on us. We went back in on Monday and decided to buy the chair we had seen. Met Kate who was very professional who went through our options. Happy customers
6 april 2026
Antwoord van DFS Furniture - Measham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience
Walked into the showroom and Jacqui came over to us and pointed out where the different furniture was situated. On choosing our sofa, Jacqui sat down with us and went through all the details with us, from colours, leather thickness sofa care and any extras we may desire. All the staff were friendly and made us feel welcome and at ease from walking in to walking back out. Thank you.
6 april 2026
Antwoord van DFS Furniture - Measham
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
We've purchased sofas from dfs on many…
We've purchased sofas from dfs on many occasions. Helpful staff and easy to order a sofa.
29 maart 2026
Antwoord van DFS Furniture - Measham
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Very helpful
Very helpful, knowledgeable, & friendly staff,
Attentive without being pushy
4 april 2026
Antwoord van DFS Furniture - Measham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
We spoke to the assistant Manager Tom…
We spoke to the assistant Manager Tom and Daniel( new to the store).
Was very straigjtforward to order and gave us alot of useful information.
4 april 2026
Antwoord van DFS Furniture - Measham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service
Great, warm welcome when going to have a look at a sofa we saw online. Katie was knowledgeable, friendly and we ended up placing an order on a different range than planned. This is the 3rd time we have used DFS and would use again.
3 april 2026
Antwoord van DFS Furniture - Measham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very nice store and helpful staff
Very nice store and helpful staff. Very knowledgeable about the products you offer.
Louise was especially helpful and friendly.
3 april 2026
Antwoord van DFS Furniture - Measham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.