DFS Furniture - Peterborough Reviews 

3.419
TrustScore 5 uit 5

4,9

Maskew Avenue, PE1 2HS Peterborough, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Originally Ben helped me to choose my new sofa. He was very helpful and informative, I left with measurements of new sofa to make sure I was happy with everything. Went back in today but unfortunate... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We received great service from Ben who demonstrated aspect of the chairs and sofa we purchased. He did not tell us what we should buy but asked what our requirements were and then showed us that which... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What made our experience great? Chloe. Chloe at your Peterborough store made our experience great. We searched for the right sofa across every possible store in a 30 mile radius, we went to your store... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dan made us feel very welcome, great hospitality and took his time on making sure we knew all the details, He did not shy away from any questions we threw at him and answered them very well with detai... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Maskew Avenue, PE1 2HS, Peterborough, Verenigd Koninkrijk

  • 0333 999 9767

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(3.419)

99.510 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

We were able to look around freely…

We were able to look around freely without any hard sell pushiness. When we needed advice we were given it. Ben was polite and explained our options clearly. We have ordered a new sofa which we hope will be comfortable and last a long while.

9 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great selection of furniture

Great selection of furniture, well set out and very attentive staff

9 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Good Morning,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Beoordeeld met 5 van de 5 sterren

Staff member (Dan) was very helpful and…

Staff member (Dan) was very helpful and professional did not feel pressured into anything. Was a pleasure to be helped by him 😊

8 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great range of products

Great range of products, informative and friendly staff. Helped make decisions and gave us lots of info.

6 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Amazing deal and astounding customer service

I visited the store in Peterborough today yp see what kind of sofa I wanted and liked and there are so many options out there. I went I to the clearance section and there was a sofa I knew had to be mine, but I didn't have time to go through the motions whilst in the store (I wasn't expecting to stumble across a sofa i was dead set on so quickly!). So I went about my day and came home and used the online chat, and I spoke to a wonderful lady called Louise, she checked it was still there and was really friendly and down to earth and she was excited for me, her customer service was astounding! It was like my friend was helping me! Anyway, she got me a great deal and I have come away from the transaction feeling so happy about the purchase, thank you Louise, I dont think I would have done it if you hadn't have called me.

6 mei 2026
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Antwoord van DFS Furniture - Peterborough

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We were sold a sofa by Perry

We were sold a sofa by Perry, he was very helpful and professional made the experience a pleasure, would definitely purchase from again

4 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Good afternoon JJ,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Would recommend Perry at DFS

I had Perry who dealt with me and was so helpful. He explained everything thoroughly and was very easy to talk to. Would highly recommend.

4 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The sales staff were not the usual…

The sales staff were not the usual pushy types that are often prolific in furniture shops. The staff remained connected but allowed us to browse with ease. Overall a great experience.

5 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We went today to buy a sofa with my…

We went today to buy a sofa with my mother and father in law .. we spoke to Dan who was amazing very professional and made us feel very welcome we asked lots of questions and Dan answered every one he had a lot of patience we are very happy with our purchase Thankyou Dan … Claire Kieran and Maibel

5 mei 2026
Review zonder uitnodiging
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Happy shopper

The store assistant was welcoming friendly helpful and made me full very comfortable

5 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Dan ( sales man )

Dan was totally professional in every matter, he introduced himself when we first came into the store , he gave us the time to look around without any pressure for a sale and was on hand with any questions that we had about the furniture. Once we had decided on what we wanted he was friendly and very knowledgeable. He took the time to allow us to choose what payment plan we wanted , he even offered us complimentary coffee whilst we mulled things over . Fantastic salesmanship. I hope that all your sales associates take note of Dan at work your sales would double. Can’t speak highly enough of him

5 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Not hassled while looking around

Not hassled while looking around. Great customer service.

5 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

5 stars for Dan

We originally spoke to Dan at the Peterborough branch on Saturday 2nd of May, and he showed us some options available to us, both my wife and myself were split on the covering material. We went away after a considerable amount of time too talk about things and returned Monday 4th May, we again saw Dan who was very patient and very thorough in everything he told us and often repeated things until we understood every thing that was applicable to our order, he was always calm and unflustered, and made the whole buying experience enjoyable, with a nice cup of Latte and of course a comfortable seat on our purchase. Thanks Dan 10 out of 10.

4 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great buying experience

Great buying experience, Ben went above and beyond throughout the initial shopping process, right down to explaining everything clearly and making sure we got the best value in the purchasing process

4 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Good morning Marc,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

DFS Experience

The host listened, assisted to our requirements and explained the T&C great.

2 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Daniel was really helpful and not…

Daniel was really helpful and not pushy, and once i'd made my decision he explained everything in detail throughout the buying process.

2 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

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