The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
He was pleasant took the time to go through every detail. My daughter was with me as she’s down on holiday & he even checked to see if her local DFS had the furniture she liked
Bedrijf heeft geantwoord
We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... Toon meer
Bedrijf heeft geantwoord
Everyone was so helpful and kind, making sure I knew all of the options to make an informed decision. Special mention to Brooke for being so wonderful, she showed me around the entire store to help me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Longbridge Road, PL6 8LX, Plymouth, Verenigd Koninkrijk
- 0333 999 9768
4,9
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
Ordered my sofa today so can't speak for delivery or anything else yet but my experience so far has been great. No pressure from staff while I was browsing, I wandered around for a long time sitting on many sofas, chatted with one employee while ordering, very friendly, great customer service, the whole experience has been very good so far.
23 juni 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Plymouth
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
New sofa
Spoke to a member of staff “brook”, she made me and my partner feel welcome and gave us the best outcome, very professional. Included us in every possible way of choosing our sofa, gave us an amazing deal, could not be happier
20 juni 2026
Antwoord van DFS Furniture - Plymouth
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
easy clear and concise
19 juni 2026
Antwoord van DFS Furniture - Plymouth
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great servic.
I visited your store at marshmills plymouth and was served by Leam he was very professional, friendly and nolagable in helping me with choice, he was a credit to your company.
17 juni 2026
Antwoord van DFS Furniture - Plymouth
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Today me and my partner came into…
Today me and my partner came into purchased a new sofa and had a fantastic experience. The lady who helped us was incredibly friendly, welcoming, and knowledgeable from the moment we arrived. She made the whole process so easy and stress-free, answering all of our questions and helping us find exactly what we were looking for. Excellent customer service and a real credit to the team. Thank you for making our sofa shopping experience such a pleasant one! Annoyingly we didn’t catch her name but at a best guess she was either American or Canadian?
17 juni 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Friendly service on a busy day.
16 juni 2026
Antwoord van DFS Furniture - Plymouth
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
I spent an hour or so with the very
I spent an hour or so with the very helpful and professional Moya.
She was very knowledgeable and patient letting me operate the recliners.
She explained the differences in the leathers and the care package, and mentioned the gliders making it easier to move the sofas. I did not feel pressured during my visit and was happy to make a purchase. I would not hesitate to recommend DFS
16 juni 2026
Antwoord van DFS Furniture - Plymouth
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
Great experience at DFS today
Great experience at DFS today. Brian was incredibly helpful and friendly. Really appreciate his excellent customer service. Thank you, Brian!
14 juni 2026
Antwoord van DFS Furniture - Plymouth
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The sales man Brian from the Plymouth…
The sales man Brian from the Plymouth branch was absolutely amazing with us
14 juni 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Moya at the Plymouth branch was…
Moya at the Plymouth branch was fantastic and spent a lot of time with me over a couple store visits to make sure I got the correct sofa and layout to suit me! Herself and Helen (store manager) were brilliant to deal with. Will be back again for the next one! Thanks
8 juni 2026
Antwoord van DFS Furniture - Plymouth
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Moya.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwoord van DFS Furniture - Plymouth
Hello Peter,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Just bought a sofa and couldn't be…
Just bought a sofa and couldn't be happier with the experience. The team was incredibly friendly, helpful, and completely transparent with pricing and delivery times. Highly recommend!
9 juni 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very good experience no information was…
Very good experience no information was left out and everything was explained.
7 juni 2026
Antwoord van DFS Furniture - Plymouth
Hello Luke,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Fantastic customer service throughout
Fantastic customer service throughout. Informative, polite and very friendly staff members. Very helpful and extremely happy with our sofas.
7 juni 2026
Antwoord van DFS Furniture - Plymouth
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Brilliant service very helpful staff…
Brilliant service very helpful staff couldn’t be happier with my purchase
Thank you
6 juni 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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