Good range of sofas, good quality, and something for all tastes and plenty to choose from. We found the staff to be very helpful - and patient; it took us 4 visits to finally decide on the sofas we... Toon meer
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The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Toon meer
Bedrijf heeft geantwoord
He was pleasant took the time to go through every detail. My daughter was with me as she’s down on holiday & he even checked to see if her local DFS had the furniture she liked
Bedrijf heeft geantwoord
We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Longbridge Road, PL6 8LX, Plymouth, Verenigd Koninkrijk
- 0333 999 9768
4,9
Uitstekend
4K reviews
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Antwoord van DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Helpful and knowledgeable staff
The wonderful member of staff was extremely helpful and very informative. Lended us a tape measure and talked us through caring for our sofa
1 juni 2026
Antwoord van DFS Furniture - Plymouth
Hello Jake,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Brian was such a lovely man who dealt…
Brian was such a lovely man who dealt with us, no hard sell, great knowledge and helped us choose easily , very friendly and chatty .
31 mei 2026
Antwoord van DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Feedback on customer care
Good proffesional and friendly service. Excellent customer care from the salesman who sold us our sofa bed. Apologies for not remembering his name but he has a couple of cats...🙂
31 mei 2026
Antwoord van DFS Furniture - Plymouth
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Plymouth
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Brian who was helping us
Brian who was helping us, amazing help and made the experience great
30 mei 2026
Antwoord van DFS Furniture - Plymouth
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Customer service was excellent
Customer service was excellent, very knowledgeable staff member who dealt with our questions with great professionalism. Pleasure to deal with.
30 mei 2026
Antwoord van DFS Furniture - Plymouth
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Would definitely recommend
Didn’t catch his name but amazing experience me and my partner received this evening very helpful and a lovely man thank you
28 mei 2026
Antwoord van DFS Furniture - Plymouth
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Order mistake
After I had made a mistake by ordering the wrong sofa (too big). I quickly called to cancel and fet the right sofa. The man on the end of the call was so patient with me as I changed my mind on the colour three times.
Thanks DFS for a lovely and quick service. Very friendly and helpful.
27 mei 2026
Antwoord van DFS Furniture - Plymouth
Hello Claire,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
We had a pleasant experience in store…
We had a pleasant experience in store ordering our sofa. The sales lady was very friendly, helpful and knowledgeable and made the whole overall experience a good one. I would recommend to anyone.
20 mei 2026
Antwoord van DFS Furniture - Plymouth
Hello Mr Murphy,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The lady who saw us explained…
The lady who saw us explained everything to us and couldn't do enough for us
25 mei 2026
Antwoord van DFS Furniture - Plymouth
Hello Anthony,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Antwoord van DFS Furniture - Plymouth
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Manpe sofa
My wife & I needed a new sofa. The guys at DFS Plymouth left us alone to browse all the corner suites they had on display. We were only in the store 20 minutes before we found the one we both liked & it was so comfortable. We called over a guy to help with the next step. Liam was very knowledgeable & professional, he made our experience feel easy & relaxed. We are excited for the arrival of our new corner suite. Thank you
22 mei 2026
Antwoord van DFS Furniture - Plymouth
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Plymouth
Hello David,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Becca was very helpful knowledgeable…
Becca was very helpful knowledgeable and made the buying of the sofa easy.
24 mei 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Super helpful staff
23 mei 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you for 5 star review.
Kind regards,
Holly M
DFS Customer Support
The gentleman that sorted us was very…
The gentleman that sorted us was very knowledgeable and helpful
21 mei 2026
Antwoord van DFS Furniture - Plymouth
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Great range of sofas
Great range of sofas. Plenty of options to suit every budget.
Friendly staff, helpful but not intrusive or pushy!
22 mei 2026
Antwoord van DFS Furniture - Plymouth
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Sofas
We recommend DFS for Sofas the lady who helped us and showed us various sofas was very good and explained everything and did not rush us she was very knowledgeable about the sofas and was not at all pushy , now awaiting delivery of 2 sofas
20 mei 2026
Antwoord van DFS Furniture - Plymouth
Hello Mrs Cross,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
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