DFS Furniture - Preston Reviews 

6.970
TrustScore 5 uit 5

4,9

Mariners Way, PR2 2YN Preston, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were allowed to wander freely throughout the store until we reached the point where we had decided. At that point we found a member of staff who was excellent in the way in the way he dealt with us... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience as always. With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room. Thank you Zayd for your professio... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(6.970)

97.414 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

We were allowed to wander freely…

We were allowed to wander freely throughout the store until we reached the point where we had decided. At that point we found a member of staff who was excellent in the way in the way he dealt with us and we were very happy customers as we left!!

19 augustus 2026
Beoordeeld met 4 van de 5 sterren

Not too pushy good experience

Not too pushy good experience

17 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Fantastic customer service. Never felt pressured into buying.
Was there when needed but didn't hound us. Denzil went above and beyond. A very positive experience.

17 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Hello Trace,

Thanks for your lovely feedback, we’re glad to hear Denzil met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Denzel was really helpful

We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online, but weren't available to see in store. Easy relaxed service.

16 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very friendly and informative staff

Very friendly and informative staff. Especially Densel

16 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Good sales man

Good sales man

Top customer service

16 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very knowledgeable staff pleasant and v…

Very knowledgeable staff pleasant and v helpful in placing my order and made the process clear and easy to follow .
Helped me with my enquiry before I placed my order.

16 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great experience as always

Great experience as always.
With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room.
Thank you Zayd for your professionalism and knowledge.

16 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Greg was so kind gave clear information…

Greg was so kind gave clear information and good advice. Amazing customer service. Thank you!!

16 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Both members of the team we spoke with…

Both members of the team we spoke with were excellent in their approach to customer service and attention to detail, with making sure we got exactly what we came in for. The service was quick, efficient and faultless, nothing was too much trouble and no questions were left unanswered.

15 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great experience at DFS Preston and…

Great experience at DFS Preston and found a sofa we love. The choice was really good and the staff were super helpful. Looking forward to delivery day!

15 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Really efficient and helpful sales team…

Really efficient and helpful sales team very knowledgeable about the product we purchased. Sarah was so friendly, a credit to your company.

15 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, helpful staff, not pushy, left us to browse and available when we needed help.

15 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great service and advice from Sarah…

Great service and advice from Sarah when choosing our chairs - could not have been more helpful

15 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Hello,

Thank you for sharing your great review with us.

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very friendly and knowledgeable

Very friendly and knowledgeable

14 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Sarah looked after us from the moment…

Sarah looked after us from the moment we walked in the door I didn’t know exactly what I wanted and she glided me through the options took her time and not pushy at all unlike other furniture shops that I have visited very patient and listened to what I needed and not what she thinks I should have excellent service from this young lady 100% 👋🏻

14 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sarah met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The staff where very helpful asked us …

The staff where very helpful asked us what we were looking for soon as we walked in told them and they pointed us in the right area then left us alone while we chose what we wanted then answered all our questions about the furniture we wanted and then we made up our minds and bought the furniture thank s to very helpful staff.

13 augustus 2026
Logo DFS Furniture - Preston

Antwoord van DFS Furniture - Preston

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

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