Great experience, choosing and buying sofas at DFS. From walking in the store, the atmosphere was welcoming, air conditioning making it feel comfortable, great lighting and clean, clear to browse... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Faisal khan helped us with our purchase from Romford branch. He was so informative and professional explaining everything we needed to know. We would like to thank him for a friendly professional expe... Toon meer
We were met by an extremely courteous salesman who explained the information on the sofas we were interested in, and we were happy to purchase from him after we decided on our choice. Thanks Faisal... Toon meer
Bedrijf heeft geantwoord
The agent Faizal Khan was very polite and welcoming. I was a little indecisive about choices available, but he helped me with all my questions which gave me the confidence to make the choice of furnit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Colchester Road, Unit 4,Gallows Corner, RM3 0AD, Romford, Verenigd Koninkrijk
- 0333 999 9796
4,9
Uitstekend
4K reviews
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Great selection of furniture
Every thing staff was so helpful and generous with their time
22 april 2026
Antwoord van DFS Furniture - Romford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Romford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great wonderful customer service and…
Great wonderful customer service and warm welcome
21 april 2026
Antwoord van DFS Furniture - Romford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Caroline was very friendly
Caroline was very friendly, welcoming, helpful and knowledgeable.
20 april 2026
Antwoord van DFS Furniture - Romford
Good morning Mr Hurst,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The most pleasant experience at DFS
We recently purchased a sofa from DFS and had such a great experience thanks to Faisal Khan. From the moment we arrived, he was welcoming, patient, and incredibly helpful. He took the time to explain everything clearly, making sure we felt comfortable and informed throughout the whole process.
We actually arrived quite late, close to closing time, but Faisal never made us feel rushed. Instead, he went above and beyond by staying with us and ensuring we were completely happy with our choice before finishing for the day.
It’s rare to come across such genuine and attentive customer service, and it really made a difference to our experience. A big thank you to Faisal for making what could have been a stressful decision feel easy and enjoyable!
20 april 2026
Antwoord van DFS Furniture - Romford
Good morning Kay,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Service provided by Nicola was very…
Service provided by Nicola was very professional and helpful
20 april 2026
Antwoord van DFS Furniture - Romford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Helpful salespeople
12 april 2026
Antwoord van DFS Furniture - Romford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
I visited the DFS store in Romford
I visited the DFS store in Romford, Gallows Corner Retail Park to buy my first sofa and Veronica was the person that helped me. She was very friendly and explained everything in great detail. I would recommend anybody to find her in the store if they are ever going there. Great experience!
15 april 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service! Mr. Khan handled everything quickly and with a positive attitude. I really appreciate it. He was very friendly and explained everything clearly
Great service! Mr. Khan ( Harold Wood )handled everything quickly and with a positive attitude. I really appreciate it. He was very friendly and explained everything clearly
6 april 2026
Antwoord van DFS Furniture - Romford
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Romford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
it was ok,service was ok
6 april 2026
Antwoord van DFS Furniture - Romford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
My experience was excellent from start…
My experience was excellent from start to finish. The staff was genuinely helpful and knowledgeable. He gave very good advice.
13 april 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Great Buying experience
Bought a new sofa from here, there we no pushy sales people & only asked if we needed help. The staff answered all our questions & the salesman ( sorry only remember his surname Kahn ) was a really nice guy.
6 april 2026
Antwoord van DFS Furniture - Romford
What a fantastic review, thank you so much for taking the time to write this 😊 have a great day.
Kind Regards,
Vanessa
DFS Customer Support
I found the lady very helpful and very…
I found the lady very helpful and very lovely she had lots of customers to see she was fantastic
6 april 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Romford
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Great experience and great customer…
Great experience and great customer service the staff is amazing
11 april 2026
Antwoord van DFS Furniture - Romford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The sale representative was very good…
The sale representative was very good and because he knows my husband, he gave us his yearly reduction price.
10 april 2026
Antwoord van DFS Furniture - Romford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Salesman very helpful not pushy and was…
Salesman very helpful not pushy and was able to answer all the questions.
10 april 2026
Antwoord van DFS Furniture - Romford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Nicola was very nice and helpful
Nicola was very nice and helpful, she even stayed later to make sure everything was correct for us.
9 april 2026
Antwoord van DFS Furniture - Romford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Really helpfull staff
9 april 2026
Antwoord van DFS Furniture - Romford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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