Dealt with a lady called Sam from queens rd store, she gave us her honest opinion which was what we asked for, didn't talk nonsense like some sales do and nothing was too much trouble for her. Stores... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great buying experience, allowed to shop and decide at our own pace but very attentive when we were ready. Explained all the options clearly and also very friendly.
The staff was really polite and super helpful My whole experience was definitely first class I am totally satisfied with my purchase I will definitely be using the store in the future
The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Fornham Street, S2 4AL, Sheffield, Verenigd Koninkrijk
- 0333 999 9835
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Florain was extremely knowledgeable and…
Florain was extremely knowledgeable and talked us through the options to help us make the right discussion.
6 augustus 2026
Antwoord van DFS Furniture - Sheffield
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Florain.
Kind Regards,
Jordan
DFS Customer Support
Andy was very helpful great service…
Andy was very helpful great service even gave me a discount top service overall.
1 augustus 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Sheffield
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Excellent service..
We visited the Sheffield branch and were served by Martin who was helpful and polite. Not a pushy salesperson. We were pleased and placed our order.
1 augustus 2026
Antwoord van DFS Furniture - Sheffield
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Martin.
Kind Regards,
Jordan
DFS Customer Support
Bad aftercare service had a technician…
Bad aftercare service had a technician on 5 separate occasions all given me different reasons for a poor quality sofa still not resolved after nearly 2 years
31 juli 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Sheffield
Good morning Mandy,
Thank you for taking the time to share your review with us, we are sorry to hear your concerns remain unresolved. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Passionate advisor
We came to purchase the Country Living collection. Our advisor was super passionate and really friendly. She obviously loves her job!
31 juli 2026
Antwoord van DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Sheffield
Hello Joanne,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very friendly good communication skills…
Very friendly good communication skills enjoyed the experience and no frills got the purchase done in no time
27 juli 2026
Antwoord van DFS Furniture - Sheffield
Hello Gordon,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Staff were amazing
Staff were amazing. Bought a sofa for my first home and woman was so helpful and friendly.
27 juli 2026
Antwoord van DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
No hassle and once we’d decided what we…
No hassle and once we’d decided what we wanted the staff member was really polite, friendly and helpful
25 juli 2026
Antwoord van DFS Furniture - Sheffield
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Just bought a corner sofa and was…
Just bought a corner sofa and was served by Sam. Very quick and efficient experience and Sam explained everything clearly and lovely customer service
24 juli 2026
Antwoord van DFS Furniture - Sheffield
Hello Nicholas,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Visited the local store
Visited the local store. Was greeted by very friendly staff then left to browse around the store at our leisure.
4 juli 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were very helpful and made things…
Staff were very helpful and made things really easy
22 juli 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
No pressure sales just happy to answer…
No pressure sales just happy to answer any questions. Plenty of parking.
21 juli 2026
Antwoord van DFS Furniture - Sheffield
Hello Adam,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
No hassle good customer service very…
No hassle good customer service very pleasant staff.
18 juli 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Likeable competant chap
19 juli 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent service
Excellent service. Left very happy with a great deal and a gorgeous sofa soon to arrive! Would highly recommend.
19 juli 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The chap the helped us new what he was…
The chap the helped us new what he was talking about, full of information
11 juli 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great customer service
The staff were really friendly and helpful, there was a great choice and reasonable prices. Keep up the good service 😊
17 juli 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.