Andy was fantastic, helped us from start to finish and made the entire process considerably easier. Very patient with us with all our questions and was knowledgable in the questions we asked. Thank yo... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... Toon meer
Bedrijf heeft geantwoord
I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... Toon meer
Bedrijf heeft geantwoord
Friendly, approachable staff member, he even remembered us from our previous visits to the store. Very helpful and gave good advice.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Fornham Street, S2 4AL, Sheffield, Verenigd Koninkrijk
- 0333 999 9835
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great, friendly service
The lady that assisted us with our order was friendly and helpful. She gave us all the information we’d need about delivery, installation and tracking our order. She gave valuable advice and recommendation on caring for and maintenance of the furniture. It was a pleasure to shop at DFS.
22 juni 2026
Antwoord van DFS Furniture - Sheffield
Hello Martin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Had a great experience
Had a great experience. Super quick and easy. Gabrielle was amazing and super helpful.
22 juni 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Foster 3 seater with care productsA…
Ordered the foster 3 seat recliner and foot stool the delivery guys were spot on arranged the sofa exactly where i wanted it there was a missing sofa car kit products but i emailed customer support and the care kit arrived the next day brilliant service from start to finsh
22 juni 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
I am really sorry you have not received your care kit, I have raised this with the warehouse and I have requested for a care kit to be sent to you, once this has been processed you should receive this within 10 days.
Kind regards,
Lorraine A
DFS Customer Support
Always happy with DFS.
Always happy with DFS.
Ive had one sofa already just ordered another.
And 4 dining chairs service and quality outstanding
14 juni 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Really good service and friendly…
Really good service and friendly approach, no hard sales banter. Really nice store and professionally looked after.
Ps. Nice coffee in this Sheffield store.
14 juni 2026
Antwoord van DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff
Very helpful staff, who gave us information when we asked, without making us feel pressured into any quick decisions.
21 juni 2026
Antwoord van DFS Furniture - Sheffield
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Salesman was very polite
Salesman was very polite, helpful and knowledgeable. Made some good suggestions and was not pushy.
13 juni 2026
Antwoord van DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Ordered sofas today
Ordered sofas today . Efficient staff and very simple process. Thank. You Sam for helping me with dilemma over cushion combination
19 juni 2026
Antwoord van DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great customer experience and amazing prices
We bought a sofa for our first house - found the perfect one for a great price. The customer service we experienced was awesome, very helpful and made it an incredible experience.
15 juni 2026
Antwoord van DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Sheffield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Payment and payment plan was very easy…
Payment and payment plan was very easy to sort out. Staff were friendly and helpful.
16 juni 2026
Antwoord van DFS Furniture - Sheffield
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Everything was explained in detail
Everything was explained in detail
Every question or query answered
Simple ordering process
16 juni 2026
Antwoord van DFS Furniture - Sheffield
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
We enjoyed the service we got
We enjoyed the service we got, very friendly, professional and made us feel like we were sitting at home, explained every last detail, perfect.
15 juni 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Sam was great!
Sam was great! Really helpful advice with our purchase and very kind and friendly. Pleasure talking to her!
14 juni 2026
Antwoord van DFS Furniture - Sheffield
Hello Amy,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Fantastic customer support at the…
Fantastic customer support at the Sheffield DFS, made the whole experience really easy and enjoyable picking out a new sofa for our home! We would definitely recommend.
13 juni 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The salesman was really nice and…
The salesman was really nice and explained everything very well and my daughter and boyfriend were over the moon that they wil be getting a new sofa for their 1st house. Thank you.
13 juni 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sam was so friendly and helpful
Sam was so friendly and helpful. We came into the shop twice, and each time she looked after us and made the whole experience really enjoyable
12 juni 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Having lost my phone down the back of a…
Having lost my phone down the back of a recliner , I went back and retrieved it. Also got a chuffin' comfy sofa.
8 juni 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpful and did not bother…
Staff very helpful and did not bother us until we approached them.
10 juni 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were good
Although the sofa we chose was not available in store Martin in Sheffield was able to show us a sofa in a similar style and the same size. Even the detail of the legs.
10 juni 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.