Really great experience with the sales guy. He had a great unobtrusive style initially but then engaged in a wholly supportive way with our decision making process and the three people in our team of... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Mitesh who looked after us was brilliant showed us the range of sofas until we bought one to our liking. Mitesh was a delightful sales rep and had a great bubbly character.
Bedrijf heeft geantwoord
Excellent service from Sofia from the South Ruislip branch when buying a new sofa for our daughter. Sofia explained all options available to us, made us coffee whilst we deliberated the options and su... Toon meer
Bedrijf heeft geantwoord
We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Stonefield Way, Victoria Retail Park, HA4 0AJ, Ruislip, Verenigd Koninkrijk
- 0333 999 9776
4,8
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Top marks for Mitesh (DFS Ruislip)
We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This is where Mitesh really stood out in his desire to genuinely help us rather than just trying to force a sale. He took his time to talk through all the benefits of this sofa over others, what sort of things we should think about when selecting the material/colour and also tips on aftercare. We were made to feel so comfortable with Mitesh and his light hearted humour yet knew that we were receiving useful honest advice. Thank you so much. We look forward to receiving and enjoying our sofas!
29 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Brilliant service
Brilliant service, knowledgeable staff, every question answered to satisfaction.
2 augustus 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Antwoord van DFS Furniture - South Ruislip
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
A great experience
Excellent customer service from Adam at South Ruislip, very knowledgeable and thorough, very easy to order the furniture, a lot of choice and colours. - lovely presentable store too
1 augustus 2026
Antwoord van DFS Furniture - South Ruislip
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Adam met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Good product,
Salesperson was amicable and appeared to go out of his way to get our furniture delivered faster and see if a particular model of pillow/soft good was still available. Item was of high quality. Delivery was fast, within the stated window, and the tradesmen transported and assembled the furniture as tasked.
25 juli 2026
Antwoord van DFS Furniture - South Ruislip
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Sales assistant was super helpful and great service.
Sales assistant was super helpful and informative about the product and our requirements and we experienced a great customer service from start to finish.
1 augustus 2026
Antwoord van DFS Furniture - South Ruislip
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
helpful staff
I found the sales staff very helpful, in make the right choice of sofa for me and my wife.
31 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Very warm and welcoming in there
Very warm and welcoming in there. Helped us pick the right sofa that we needed and the staff were incredible
30 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Sales staff
The sales staff was extremely helpful and informative. Providing me with the necessary details in choosing my three piece sofa which then allowed to me to choose not only the right size but also the right colour of my sofa
30 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Lorraine E
DFS Central Customer Support
The service that I received was exclent
29 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I was given clear and helpful advice on…
I was given clear and helpful advice on how to care for furniture.
The different types of furniture and what would work together in space I had.
Staff were amazing help.
27 juli 2026
Antwoord van DFS Furniture - South Ruislip
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Furniture Buying Experience
Great customer service with friendly and helpful staff. Decent cup of coffee too!
27 juli 2026
Antwoord van DFS Furniture - South Ruislip
Good Morning,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
jason and his staff answered all the…
jason and his staff answered all the questions and very helpful, they weren't pushy and gave us the time to think about our purchase, infact it took 3 visits to come to decision
27 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Quick and help was on hand when…
Quick and help was on hand when required. Answered all our queries and was overall a pleasant experience
20 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Jason made us feel very welcome and…
Jason made us feel very welcome and comfortable and was very helpful.
27 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service
Johnny from the South Ruislip branch was extremely friendly, helpful and professional. I was very happy with my Orlby 4 Seater Sofa purchase.
24 juli 2026
Antwoord van DFS Furniture - South Ruislip
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Johnny met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great Customer Service
(South Ruislip DFS store) Mitish was really helpful in helping us to decide on our sofa choice, and he made the process so simple and easy when it came down to purchasing our sofa. Thank you again!
26 juli 2026
Antwoord van DFS Furniture - South Ruislip
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mitish.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Staff were friendly, approachable, welcoming and excellent knowledge of the products that were available to offer.
26 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.