The product hasn’t been delivered yet, so I’m unable to comment on it at this stage. However, I’d like to highlight the excellent customer service we received from John (Stevenage store). He was extre... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieBroadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN Stevenage, GB
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Lees wat reviewers zeggen
We had an excellent experience with Caroline during our visit. She was extremely helpful and very knowledgeable about the range of sofa options available. Caroline provided clear, useful advice an... Toon meer
Bedrijf heeft geantwoord
I had a fantastic experience buying my sofas guided through it all with Margaret who couldn’t have been more helpful. The whole process was double checked by the store manager. Well done to DFS Steven... Toon meer
Bedrijf heeft geantwoord
we asked to see all the sofas that were sofa beds, we were shown them all and with the one we were interested in we were show how easy it was to pull the bed out and got to lay on the bed to check how... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, Verenigd Koninkrijk
- 0333 999 9805
4,9
Uitstekend
6K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had a very positive experience today
I had a very positive experience today, I went in to buy a sofa bed, Mickey Squirrel (what a great name!) was the salesman helping me, he was very helpful and informative, a very friendly & polite man. My sofa bed was ordered promptly without any hitches. Thank you for a great service. I can’t wait for my new sofa to arrive.
5 juli 2026
Antwoord van DFS Furniture - Stevenage
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Found what I was looking for within 5…
Found what I was looking for within 5 minutes thanks to efficient sales person named John. Transaction was completed feeling as though I was VIP.
2 juli 2026
Antwoord van DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Honest and well informed sales staff…
Honest and well informed sales staff and seemed to try to do the best for the product
4 juli 2026
Antwoord van DFS Furniture - Stevenage
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Great service received
Great service received, a no pressure sale and every answer answered for us swiftly.
4 juli 2026
Antwoord van DFS Furniture - Stevenage
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
No pressure selling.
From walking in the store I was never put under pressure. The staff were discreet and well behaved.
When help was needed they were very good and knowledgeable .
It was about the customer and the need for the correct product
3 juli 2026
Antwoord van DFS Furniture - Stevenage
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Yes the lady that sold me my sofa was…
Yes the lady that sold me my sofa was very nice and professional
1 juli 2026
Antwoord van DFS Furniture - Stevenage
Hello William,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The website is so easy to navigate and…
The website is so easy to navigate and order the only downside is it doesn’t give you an option of what day you would like it delivered only not before date
3 juli 2026
Antwoord van DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Michael was amazing couldn’t have been…
Michael was amazing couldn’t have been easier to buy our dream sofa for our new home
25 juni 2026
Antwoord van DFS Furniture - Stevenage
Hello Rhys,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very good service from john keep up the…
Very good service from john keep up the good work
2 juli 2026
Antwoord van DFS Furniture - Stevenage
Hello James,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very knowledgeable kind and patient…
Very knowledgeable kind and patient customer service member, Michelle.
30 juni 2026
Antwoord van DFS Furniture - Stevenage
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly and helpful
Very friendly, took time to explain everything, got a Fantastic offer and 0 % interest
30 juni 2026
Antwoord van DFS Furniture - Stevenage
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Purchasing Experience at DFS
The Sales Assistant was extremely helpful, knowledgeable and polite.
30 juni 2026
Antwoord van DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Stevenage
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great service all around
Great service all around, very helpful and efficient!can not wait to receive our lovely new sofa, thankyou
29 juni 2026
Antwoord van DFS Furniture - Stevenage
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Been a customer for over 15yrs .Staff…
Been a customer for over 15yrs .Staff were very helpful ,gave us time to decide and felt welcomed
29 juni 2026
Antwoord van DFS Furniture - Stevenage
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Vic was wonderful!!
Vic was wonderful!!
Such a lovely cheerful bloke.
Covered absolutely everything that we needed to know.
Made us feel so welcome.
You’re a lucky store to have him!!
29 juni 2026
Antwoord van DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
My experience at DFS was amazing
My experience at DFS was amazing. Ellie delt with us and I couldn’t have asked for a better representative. She never made us feel rushed and gave us all the information we could possibly need. I would recommend Ellie at DFS Stevenage to anyone looking for a sofa.
29 juni 2026
Antwoord van DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Polite Ellie
We were served by Ellie she was 100% efficient and extremely knowledgeable an exceptional member of staff. We are elderly and she was very kind and caring and explained everything to us. How lovely to see a young person with such lovely manners.
29 juni 2026
Antwoord van DFS Furniture - Stevenage
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service.
28 juni 2026
Antwoord van DFS Furniture - Stevenage
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The sales lady was very helpful
The sales lady was very helpful, polite and professional and at no point made us feel pressured.
20 juni 2026
Antwoord van DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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