Alan was very helpful but not pushy. Great choice of style in sofas and fabrics. Showroom was spacious. We were approached by several staff members offering help if required.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Masafa was so helpful, not pushy at all, asked how he could help, researched all the sizes and options for me, showed me similar examples in store to what I was asking for. The manager was always so v... Toon meer
Bedrijf heeft geantwoord
Jackie was very friendly, professional, and knowledgeable about the sofas we were purchasing. Jackie explained the benefits of the care package without pushing for a sale. Appreciated her friendly man... Toon meer
Bedrijf heeft geantwoord
Nikki at DFS Stockport was extremely helpful, friendly and knowledgeable. We received an excellent experience and service while choosing and purchasing our new sofa. I highly recommend DFS Stockport... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, Verenigd Koninkrijk
- 0333 999 9829
4,9
Uitstekend
5K reviews
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The lady was so friendly
The lady was so friendly, and nice with us . Helped us a lot with no rush.
She make sure to explain everything to us.
And help us to choose the best sofas.
Thanks a lot to have a wonderful worker.
29 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van DFS Furniture - Stockport
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
I had a good experience overall with…
I had a good experience overall with DFS, and I’m happy with the sofa I purchased. The quality and selection were excellent.
One suggestion for improvement is regarding the customer service. I feel that staff should maintain the same friendly and professional attitude regardless of whether a customer decides to buy on that day or not. Customers should never feel pressured into making a purchase, and everyone should be treated with the same respect and courtesy. I hope this feedback helps with future staff training.
Overall, thank you for the service, and I look forward to enjoying my new sofa.
21 juli 2026
Antwoord van DFS Furniture - Stockport
Good morning Mukhtar,
Thank you for taking the opportunity to share your review with us, we are pleased to hear you are happy with your purchasing experience. It is however disappointing to hear that you felt you were treated differently when you chose to proceed with the purchase on a different day, we will ensure this is fed back accordingly to our sales teams.
Kind Regards,
Holly M
DFS Customer Support
Jackie was great
Jackie was very friendly, professional, and knowledgeable about the sofas we were purchasing. Jackie explained the benefits of the care package without pushing for a sale. Appreciated her friendly manner and cup of tea during the sale.
28 juli 2026
Antwoord van DFS Furniture - Stockport
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Nikki at DFS Stockport was extremely…
Nikki at DFS Stockport was extremely helpful, friendly and knowledgeable. We received an excellent experience and service while choosing and purchasing our new sofa. I highly recommend DFS Stockport Peel Centre.
27 juli 2026
Antwoord van DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwoord van DFS Furniture - Stockport
Good Morning,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Class customer service
Class customer service. Attentive and knowledgeable. Looking forward to getting our sofa.
15 juli 2026
Antwoord van DFS Furniture - Stockport
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Very helpful and very honest great product knowledge highly recommended
26 juli 2026
Antwoord van DFS Furniture - Stockport
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Masafa was so helpful
Masafa was so helpful, not pushy at all, asked how he could help, researched all the sizes and options for me, showed me similar examples in store to what I was asking for. The manager was always so very pleasant.
26 juli 2026
Antwoord van DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Masafa met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Alan was very helpful but not pushy. Great choice of style in sofas and fabrics. Showroom was spacious. We were approached by several staff members offering help if required.
26 juli 2026
Antwoord van DFS Furniture - Stockport
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Had the best experience in store with Anthony
Had the best experience in store with Anthony. Not only does he express and convey his product knowledge, he does it with such charisma that we felt extremely comfortable throughout the entire process. A friendly experience throughout.
26 juli 2026
Antwoord van DFS Furniture - Stockport
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Anthony.
Kind Regards,
Jordan
DFS Customer Support
The sales guy was fantastic
The sales guy was fantastic, really explained everything to me and gave me lots of time to look at each sofa. Wasn’t pushy and really felt like he was knowledgeable.
18 juli 2026
Antwoord van DFS Furniture - Stockport
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Anthony was a star
Anthony was a star. He answered all questions and was a great listener. I’m really happy with the my purchases today and he was a credit to his team.
25 juli 2026
Antwoord van DFS Furniture - Stockport
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Anthony met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Mustafa in the Stockport store was…
Mustafa in the Stockport store was great, made it a really easy experience ordering our sofa!
24 juli 2026
Antwoord van DFS Furniture - Stockport
Good Morning,
We are really happy that Mustafa met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Brilliant experience with Mustafa at DFS Stockport
We walked in and were welcomed straightaway by a lovely guy Mustafa in a friendly non pushy way. He asked us what we were looking for, took us straight to it, asked us a few questions. Told us everything we needed to know. We decided to buy it, no hassle, paperwork sorted, job done. He was great, DFS great, we’ve bought loads of furniture over the years and probably will again.
17 juli 2026
Antwoord van DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Mustafa met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Stockport
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Ellis the salesman was really helpful
22 juli 2026
Antwoord van DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Stockport
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Great customer service from Alan,there…
Great customer service from Alan,there was no pressure whilst looking round,he explained everything we needed to know before purchasing our sofa today, very friendly.
23 juli 2026
Antwoord van DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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