Fantastic service I love my new sofa it arrived on time agreed.. in perfect condition the two gentleman who brought it and installed it were polite, cheerful and careful just an excellent service fo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Couldn’t have asked for a more helpful or patient staff member this morning. Understood exactly what I needed and was able to show me other sofas I hadn’t even considered when looking online. Extremel... Toon meer
Bedrijf heeft geantwoord
My experience was great because the staff member was very helpful, friendly, attentive and listened carefully to what we needed.He took time to explain different products clearly, answered all our qu... Toon meer
Bedrijf heeft geantwoord
Great experience today purchasing our new sofa. As luck would have it the sofa we saw online was in store in the colour we wanted. It was great to find out how comfy it was. Jamie was very helpful... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Wootton Bassett Road, SN5 8WF, Swindon, Verenigd Koninkrijk
- 0333 999 9765
4,9
Uitstekend
4K reviews
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Excelkent service
We were greated by Jason as we entered thr Swindon branch. His knowledge helped us choose the right sofa for us.
2 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Fantastic service
Fantastic service
I love my new sofa it arrived on time agreed.. in perfect condition the two gentleman who brought it and installed it were polite, cheerful and careful just an excellent service for the second time with dfs thank you :-)
28 maart 2026
Antwoord van DFS Furniture - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great staff and attentive service
Great staff and attentive service. Even looked into alternative fillings on elements, would highly recommend.
28 juni 2026
Antwoord van DFS Furniture - Swindon
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Swindon
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Very good service and pleasant helpful…
Very good service and pleasant helpful staff not at all pushing us to buy extras
29 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Lovely service
The lady was lovely, very helpful with our purchases today. Would recommend to others. Thank you again !
28 juni 2026
Antwoord van DFS Furniture - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Lots of choice . Member of staff very helpful. Asked if we needed help and to let her know if we had any questions . Was very helpful when we purchased sofa. Talked us through extra care package and emergency stain kit
27 juni 2026
Antwoord van DFS Furniture - Swindon
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
I had great customer care services from…
I had great customer care services from the sales representatives and he was very patient with me and helped me understand different products
23 april 2026
Antwoord van DFS Furniture - Swindon
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Swindon
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Jason was very thorough and friendly.
Jason was very thorough and friendly.
Not recieved my sofa yet but really pleased with the information provided. I like you can complete the look with rugs and other furniture.
24 juni 2026
Antwoord van DFS Furniture - Swindon
Hello Christian,
Thanks for your lovely feedback, we’re glad to hear Jason met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
As a first-time buyer
As a first-time buyer, I was a little unsure about the process, but Jason at DFS Swindon made everything so easy. He was extremely helpful, personable, and friendly from start to finish. He took the time to talk me through every step and provided detailed explanations, making sure I understood all of my options without ever feeling pressured. His knowledge and approachable manner made the whole experience enjoyable and stress-free. Excellent customer service – I wouldn’t hesitate to recommend DFS Swindon, and especially Jason, to anyone looking for new furniture.
24 juni 2026
Antwoord van DFS Furniture - Swindon
Hello Miss Hawkins,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Jason.
Kind regards,
Lia
DFS Customer Support
Great service
The staff were very helpful, and I’m sure we’ll be very happy with our new chauffeurs
24 juni 2026
Antwoord van DFS Furniture - Swindon
Hello Kevin,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Spoke to the representative a week ago…
Spoke to the representative a week ago then he gave us measurements no hard sale, the following week we went back and bought the suit we wanted again with ease and no hard sale!
23 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Just purchased our 8th item of…
Just purchased our 8th item of furniture over the last 17 years. Never go anywhere else.
23 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Greg was a great help and answered…
Greg was a great help and answered questions thoroughly.
20 juni 2026
Antwoord van DFS Furniture - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
All good
All good. Very helpful and knowledgable advice from Jason. Got a good deal too. Fantastic showroom with loads to choose from.😀😀
21 juni 2026
Antwoord van DFS Furniture - Swindon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Our experience at DFS Swindon was very… great
Our experience at DFS Swindon was very good when you walk into the store you dont have someone come straight up to you and start asking questions, i like to look around then find help when needed, Jason was our customer service man today and a very nice man friendly, polite, explained everything step by step, answered any questions with great knowledge, would recommend DFS to friends and family.
21 juni 2026
Antwoord van DFS Furniture - Swindon
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Extremely helpful, knowledgeable and patient
Couldn’t have asked for a more helpful or patient staff member this morning. Understood exactly what I needed and was able to show me other sofas I hadn’t even considered when looking online. Extremely knowledgeable about their products and even took me outside to view fabrics in daylight! Big thanks to ‘Gregg’ I am very much looking forward to my sofa delivery 😁
20 juni 2026
Antwoord van DFS Furniture - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
New sofa purchase
Had a show round various sofas with my partner at the Swindon store and picked out a trek sofa. Experience was great, Greg was lovely to deal with.
Sofa was delivered and setup today by dfs and great experience from them too and quickly setup.
11 april 2026
Antwoord van DFS Furniture - Swindon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
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