Highly recommend DFS Swindon , Nick and Adam were extremely knowledgeable about the sofas and spent time researching the sizing we needed. There was no hard sale, relaxed atmosphere and we left to... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Upon arrival to the store myself and my daughter were greeted by a lovely lady whom smiled and said hello, and then allowed myself to use the bathroom. My daughter and I had a look around and the s... Toon meer
Bedrijf heeft geantwoord
Really great experience in Swindon store with Pina. Very relaxed look around the store, trying out all sofas and making decisions. When we were ready to buy, Pina was informative, polite and efficient... Toon meer
Bedrijf heeft geantwoord
Pina was really helpful: she gave me all the information I needed to make an informed decision. She explained things about the sofa fabric that I didn’t know about and needed to know and she patiently... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Wootton Bassett Road, SN5 8WF, Swindon, Verenigd Koninkrijk
- 0333 999 9765
4,9
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It’s great to be with dfs lovely environment
It’s great to be with dfs . Staff members was very polite and friendly. I was explained every detail about the items and the staff was very helpful.
13 mei 2026
Antwoord van DFS Furniture - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Jason was very good
Jason was very good. He gave us time to look and explained all very clearly when we wanted to buy.
13 mei 2026
Antwoord van DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service
Friendly, helpful and knowledgeable staff. Easy ordering process with plenty of options available in-store to see
9 mei 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff were very friendly
The staff were very friendly
The gentleman how serviced us was professional and explained every thing clearly was very impressived with the over all service
10 mei 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Peana/Pina was excellent
Peana/Pina was excellent. Really knowledgeable and helpful with lots of advice.
9 mei 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Nick was very professional and guided…
Nick was very professional and guided me through the sale.
I took the interest free option and was surprised how easy it was to understand thanks again to Nick
9 mei 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience and professional
Excellent experience from the start - extremely knowledgable and professional throughout. Made the decision process for us to be very clear and not rushed at any point - fantastic!
8 mei 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Braylan 2 seater buyer
Peela ( sorry if not the correct spelling) was very polite and friendly
8 mei 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Great sales advisor
Jason was a great sale assistant. He talked through all our options clearly while making a joke here and there to lighten the mood. He accepted our decision and didn’t push us into something we didn’t want. That said he gave us pointers to make us think what the best decision would be
4 mei 2026
Antwoord van DFS Furniture - Swindon
Good morning Kimberley,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great service and good pricing
18 april 2026
Antwoord van DFS Furniture - Swindon
Good morning Paul,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
New sofa
We were served by Peena, she was extremely pleasant and helpful, explained everything we needed to know. She did not put any pressure on us at all to purchase anything, she asked us whether we'd looked online before going to store (we hadn't), we wanted to just turn up and look round. She even went out of her way to make sure we had refreshments. Overall a pleasant in store experience.
4 mei 2026
Antwoord van DFS Furniture - Swindon
Good afternoon,
We're really grateful you shared this amazing 5* review. We are glad to hear that Peena helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Very friendly staff good knowledge of…
Very friendly staff good knowledge of product very polite and professional
4 mei 2026
Antwoord van DFS Furniture - Swindon
Good afternoon Caroline,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Excellent customer service!
3 mei 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Very knowledgeable staff
Very knowledgeable staff, calm and quiet show room, not bothered by staff to much.
2 mei 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service, got exactly what we were looking for. Returned after getting previous sofa from DFS, 10 years ago
3 mei 2026
Antwoord van DFS Furniture - Swindon
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Sociable surroundings & support from…
Sociable surroundings & support from the allotted staff member (Pina)
3 mei 2026
Antwoord van DFS Furniture - Swindon
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Staff were very friendly and helpful
Staff were very friendly and helpful, told me what i needed to know.
3 mei 2026
Antwoord van DFS Furniture - Swindon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Friendly and helpful advice
I am sorry to the salesman I chatted to, but I did not get your name. He was friendly and relaxed and was very helpful. I was worried that the sofa I chose might not be able to fit up the stairs as I am in a coach house. He gave me confidence in confirming all the backs came separately and the corner unit was two pieces. The delivery is express too within seven days. I am very happy with the service in store. Thank you 😊
2 mei 2026
Antwoord van DFS Furniture - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Swindon
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver
Kind Regards,
Vanessa
DFS Customer Support
Fantastic customer service
Fantastic customer service. Jamie was great explaining everything. Didn't feel pressured. Saw sofa mid morning & went to other shops but ended up at dfs for original sofa
1 mei 2026
Antwoord van DFS Furniture - Swindon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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