Upon arrival to the store myself and my daughter were greeted by a lovely lady whom smiled and said hello, and then allowed myself to use the bathroom. My daughter and I had a look around and the s... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Pina was really helpful: she gave me all the information I needed to make an informed decision. She explained things about the sofa fabric that I didn’t know about and needed to know and she patiently... Toon meer
Bedrijf heeft geantwoord
A really friendly service! We were able to take our time choosing what we wanted without any pushy sales, the staff were helpful and efficient and the store spacious and light. Pina served us and p... Toon meer
Bedrijf heeft geantwoord
Our family went into Dfs at Swindon today. We were welcomed by the staff cordially. We went around the shop on both floors in our own time. After choosing the sofa we liked we received a full explanat... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Wootton Bassett Road, SN5 8WF, Swindon, Verenigd Koninkrijk
- 0333 999 9765
4,9
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Brilliant customer service.
Brilliant customer service.
Pina was so helpful.
Very clear and informative.
Thank you
11 juli 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Swindon
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Very helpful staff member
Very helpful staff member, gave us plenty of time to decide and helped answer any questions we had, nothing too much trouble
10 juli 2026
Antwoord van DFS Furniture - Swindon
Hello Sharon,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
We were welcomed into the store by pina…
We were welcomed into the store by pina
And given a general over view then left on our own to browse. No pressure just given the time we wanted to look around. When we’re ready to buy pina was there. On hand to advise and answer all of our questions. Very knowledgeable of the product and really helped guide us in the right direction. Pina gave us every option and again no pressure. I would definitely recommend DFS Swindon. Thank you. 10/10
9 juli 2026
Antwoord van DFS Furniture - Swindon
Hello Steve,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
We went to the Swindon store
We went to the Swindon store. No pressure from sales people . They were there to help and advise but you can look around at your leisure. Once we had decided sales team were very good and helpful. I would recommend the Swindon store
10 juli 2026
Antwoord van DFS Furniture - Swindon
Hello Dave,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff left us to look round with…
The staff left us to look round with out bothering us but if we needed to ask about anything they were straight there. Also very good with all the information we needed.
10 juli 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Good customer service and helped staff
Good customer service and helped staff. Nice variety.
9 juli 2026
Antwoord van DFS Furniture - Swindon
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We went today to buy a suite
We went today to buy a suite, we were greeted by a member of staff who said simply to look around and if we want any help just say. This was very refreshing, no hard sales he was funny polite and knowledgeable and guess what sold us a suite with extras so did a very good job. We always go to DFS and have never been disappointed so thank you
9 juli 2026
Antwoord van DFS Furniture - Swindon
Hello Gillbert,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
What amazing stuff DFS Swindon have
What amazing stuff DFS Swindon have. I was welcome at the door with a smile. I wondered around for 20 minutes before I found the sofa i wanted. Great service and everything was explained with details easy to follow. Would recommend.
9 juli 2026
Antwoord van DFS Furniture - Swindon
Hello Kieran,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience
I explored all options of sofas.
Eventually picked one perfect for the room.
Sales team very helpful, Jason was the guy helping me.
8 juli 2026
Antwoord van DFS Furniture - Swindon
Hello Alice,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Swindon
Hello,
Thank you for your feedback.
Kind regards
Holly M
DFS Customer Support
It was very easy just to go in and have…
It was very easy just to go in and have a lovely guy give me all the information I needed about the chair that I was interested in. Very successful visit. I get my chair next week. Very quick.
7 juli 2026
Antwoord van DFS Furniture - Swindon
Hello Joan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great information given by Jason very…
Great information given by Jason very helpful answered all our questions
7 juli 2026
Antwoord van DFS Furniture - Swindon
Hello Alfred,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great customer experience
Great customer experience, no hard sale, very informative, good product knowledge
7 juli 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Review of DFS Swindon
Friendly staff, easy and good knowledge of what was happening with good advice when needed. Can’t recommend enough
29 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Swindon
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Swindon
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Really helpful and positive experience
Really helpful and positive experience. Everything was clear and we were able to hear all the different options
4 juli 2026
Antwoord van DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.