Good range of suites. Torquay showroom availability to actually sit and test was important. Staff not pushy but made sure they were available for any help and support needed. All questions were answer... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieBrowns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB
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Lees wat reviewers zeggen
Allison was so helpful in choosing our new sofa. We were very undecided & came back into the store twice, she was patient whilst we decided & gave us things to think about that we hadn’t. Great serv... Toon meer
Bedrijf heeft geantwoord
This only covers the selling and shop experience. Excellent salesman. Informative, not pushy, and willing to explain everything. Let's hope delivery and in-situ product is as good 😃
Bedrijf heeft geantwoord
Great experience in the store today! Duncan was so incredibly helpful and knowledgeable (as well as very patient!) Defo recommend anyone looking for help on a new sofa to head down and chat with the l... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Verenigd Koninkrijk
- 0333 999 9848
4,9
Uitstekend
4K reviews
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Helpful sale assistant ,
I couldn't make up my mind which sofa I wanted , I was popped in store a few times before I made up my mind. The man was always very helpful,
The day I made my mind up, I didn't have a lot of time to ordered my sofa , but he was quickly and efficient at telling me what I needed to know and sorting out payment, really helpful even pointed out I could get a £170 rug for just £20 as they had a offer on .
Now just hopping the sofa that get delivered is the same showroom🤞
30 maart 2026
Antwoord van DFS Furniture - Torquay
Good morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very lovely store
Very lovely store, very lovely lady who helped us choose our sofa.. Sian.., she made us a yummy coffee and was very patient with our 6 year old son. Who kept butting in!
Sian also explained all the options of different materials and finance options
28 maart 2026
Antwoord van DFS Furniture - Torquay
Good morning Louise,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
DFS Furniture
The staff was very friendly, helpful and polite. Nothing was too much trouble and the quality of the furniture was really good and quite reasonable too. I would definitely order from them again.
28 maart 2026
Antwoord van DFS Furniture - Torquay
Good morning Bridget,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Helpful staff with knowledge of the…
Helpful staff with knowledge of the furniture items
28 maart 2026
Antwoord van DFS Furniture - Torquay
Good morning Rita,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Pleasant sofa shopping experience
The shop is nicely laid out with calming lighting. The staff gave us plenty of time to browse and make up our minds. When they were needed, they were helpful and informative. It made for a very pleasant sofa shopping experience.
28 maart 2026
Antwoord van DFS Furniture - Torquay
Good morning Mandy,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Leyland DAF 😉 was brilliant
Leyland DAF 😉 was brilliant. So knowledgeable and through. Great to Del with ⭐️🌟⭐️🌟⭐️
28 maart 2026
Antwoord van DFS Furniture - Torquay
Good morning Loz,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Thank you for the team at the Torquay…
Thank you for the team at the Torquay shop at The Willows - I think I spoke to all of you at some point during the buying process, which went seamlessly. The sofa set I purchased is very comfortable and of a high quality.
25 maart 2026
Antwoord van DFS Furniture - Torquay
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very happy customer
Lots of choice in store which is always a good thing. Staff were friendly and extremely helpful. Excellent knowledge and could answer any questions we asked about the sofa we chose and also the insurance that we took out.
25 maart 2026
Antwoord van DFS Furniture - Torquay
Good afternoon,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Easy experience
Sold me what I wanted. While I got the usual upsell of extras they were not pushy when I declined.
22 maart 2026
Antwoord van DFS Furniture - Torquay
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Torquay
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
No hard sell
Lilly was very helpful and patient whilst we tried several sofas before deciding which ones we wanted to purchase. Lilly was friendly and knowledgeable and able to answer our questions.
17 maart 2026
Antwoord van DFS Furniture - Torquay
Hi there, it’s great to hear you would recommend us after your recent visit to DFS. We hope you found the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Torquay
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff were professional and helpful …
Staff were professional and helpful will dad take old sofa away please advise
7 maart 2026
Antwoord van DFS Furniture - Torquay
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
We had a great experience buying our…
We had a great experience buying our first sofa, the lady billie we had helping was great, so accommodating and helped make our choice much easier
14 maart 2026
Antwoord van DFS Furniture - Torquay
Good afternoon Imogen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We have had a wonderful experience with…
We have had a wonderful experience with DFS in Plymouth and actually purchased our sofas in DFS Torquay. The staff were amazing in both stores and so knowledgeable. We felt like we were given all the relevant information about the sofas including all the cover and warranty but never felt pressured to purchase. What a great experience. Thank you
14 maart 2026
Antwoord van DFS Furniture - Torquay
Good Morning Nicole,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Jordan
DFS Customer Support
Lovely friendly and helpful staff
13 maart 2026
Antwoord van DFS Furniture - Torquay
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Torquay
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Torquay
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great Experience
I visited the store a couple of times whilst trying to make a decision on a sofa, all the staff were so lovely. Rachel and Darren were both extremely helpful and friendly and both made the purchase completely stress free. Everything about the finance and care of the sofa was explained to me so well, very happy with the service they provided.
10 maart 2026
Antwoord van DFS Furniture - Torquay
Good morning Antonia,
We are really grateful for your kind words and for sharing your experience in our store with Rachel & Darren. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Torquay
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
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