Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Staff were so helpful and friendly. They weren’t pushy like some places are and they explained the process thoroughly making sure we were sure on our choices and what add ons may be beneficial for us... Toon meer
Bedrijf heeft geantwoord
Excellent service from Julian. He was helpful, professional and gave me great advice for ordering the right sofa for my new home. I could have ordered online, but would not have received the same se... Toon meer
Bedrijf heeft geantwoord
Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Longfield Road, TN2 3EW, Tunbridge Wells, Verenigd Koninkrijk
- 0333 999 9811
4,9
Uitstekend
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Definitely For Sofas
Excellent range of furniture within the store complemented by helpful, informative staff team who assisted in helping us make appropriate choices in our purchases.
30 maart 2026
Antwoord van DFS Furniture - Tunbridge Wells
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Great and informative experience
The sales representative was really helpful and informative which helped our experience. Especially with our young children running around all over the place and was being so patient with us while we were in-between running after them, and listening to what options we could have included.
12 april 2026
Antwoord van DFS Furniture - Tunbridge Wells
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Tunbridge Wells
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Calix left hand facing small chaise end sofa
Exceptional and friendly service for sofa. Was very helpful with sharing other options too.
11 april 2026
Antwoord van DFS Furniture - Tunbridge Wells
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Alan Holt at Tunbridge Wells store was…
Alan Holt at Tunbridge Wells store was absolutely brilliant. Alan explained everything about our new sofa in great detail. Super customer service.
11 april 2026
Antwoord van DFS Furniture - Tunbridge Wells
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
The guy is very helpful and friendly
3 april 2026
Antwoord van DFS Furniture - Tunbridge Wells
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
We visited Tunbridge wells store today…
We visited Tunbridge wells store today and Alan helped us choose a great sofa. He explained how the company works, delivery dates and helped us choose the right colour and fabric. Very pleased with the service and look forward to receiving our new sofa.
10 april 2026
Antwoord van DFS Furniture - Tunbridge Wells
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Tunbridge Wells
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The gentleman who worked in the store…
The gentleman who worked in the store was extremely helpful and knowledgeable. There was no pressure which made the experience much more positive and resulted in a sale.
7 april 2026
Antwoord van DFS Furniture - Tunbridge Wells
Good afternoon Amanda,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
This was our third visit to the store
This was our third visit to the store, as we were undecided and had short listed a few. Tess and Jim were both very helpful in assisting us and gave some good advice. Although it was nearly closing time, Jim went above and beyond to help us with our final decision. Very happy with our choice.
7 april 2026
Antwoord van DFS Furniture - Tunbridge Wells
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwoord van DFS Furniture - Tunbridge Wells
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
very good sevice staff very helpfull
7 april 2026
Antwoord van DFS Furniture - Tunbridge Wells
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Antwoord van DFS Furniture - Tunbridge Wells
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
We had jim assist us in the Tonbridge…
We had jim assist us in the Tonbridge store.
Very helpful and knowledgeable. He went that extra mile 4 us. Very pleased
4 april 2026
Antwoord van DFS Furniture - Tunbridge Wells
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
I believe my sales person was Kate
I believe my sales person was Kate, we visited as a family on Saturday and she was very helpful. We wanted time to make a decision and returned today to order our new sofas.
6 april 2026
Antwoord van DFS Furniture - Tunbridge Wells
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Really nice sales person listened to…
Really nice sales person listened to our requirements and ensured we had everything we needed
6 april 2026
Antwoord van DFS Furniture - Tunbridge Wells
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Great product with excellent service
A great quality product. Have been to various showrooms today but this product was an immediate winner, stylish, very comfortable and a good price. Happy with my choice I can truly say the customer service was excellent and has only added in a positive way to the whole purchasing experience. Professional, polite, very knowledgeable but not pushy.
3 april 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Tunbridge Wells
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Salesman took the time to talk me…
Salesman took the time to talk me through all the options in a relaxed and un-rushed way and listen to all my questions, answering them with no hesitation.
2 april 2026
Antwoord van DFS Furniture - Tunbridge Wells
Good morning Kate,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very personable and efficient
1 april 2026
Antwoord van DFS Furniture - Tunbridge Wells
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
From entering the store the salesman…
From entering the store the salesman was very helpful and explained everything we need to know about what we were interested in buying. He explained all the financial requirements and was very good at what he done.
1 april 2026
Antwoord van DFS Furniture - Tunbridge Wells
Good morning Kathleen,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
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