DFS Furniture - Tunbridge Wells Reviews 

2.940
TrustScore 5 uit 5

4,9

Longfield Road, TN2 3EW Tunbridge Wells, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff were so helpful and friendly. They weren’t pushy like some places are and they explained the process thoroughly making sure we were sure on our choices and what add ons may be beneficial for us... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Longfield Road, TN2 3EW, Tunbridge Wells, Verenigd Koninkrijk

  • 0333 999 9811

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.940)

100.319 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very helpful staff

No pressure from staff, we browsed the furniture. The staff were friendly and very helpful and helped us with our choice.

17 augustus 2026
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Antwoord van DFS Furniture - Tunbridge Wells

Hello Shirley,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The store manager was so helpful and…

The store manager was so helpful and made the whole experience exciting! Thank you so much

16 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

What I liked about today was being left…

What I liked about today was being left to look ourselves, I hate to be jumped on when you go into a shop, when we had chosen a sofa Rob was there to help, very helpful and polite.

15 augustus 2026
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Antwoord van DFS Furniture - Tunbridge Wells

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Alan was super helpful in showing us…

Alan was super helpful in showing us the different sofas, he listened when we told him what we needed and the price we were looking at.

15 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great customer service

Ed was very helpful and explained everything thoroughly and honestly which was greatly appreciated. He was friendly and easy to talk to which made our experience very enjoyable.
Thank you Ed!

14 augustus 2026
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Antwoord van DFS Furniture - Tunbridge Wells

Hello Natasha,

We are really grateful for your kind words and for sharing your experience in our store with Ed. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

DFS had the item we were interested in

DFS had the item we were interested in. Our questions were answered well without undue sales pressure. The salesman was very pleasant to deal with.

13 augustus 2026
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Antwoord van DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Brilliant

Quick, easy and very friendly service. Seen straight away and given loads of information and helpful care tips regarding maintaining the life of the sofa. Lovely experience and no pushy sales

12 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great friendly and efficient staff

Great friendly and efficient staff - helpful polite and professional.
Chose sofas with ease and talked through all the care options and delivery schedule. All a pleasure and with ease
Thank you Julian and Rob

12 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Extremely helpful

11 augustus 2026
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Antwoord van DFS Furniture - Tunbridge Wells

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Julian was very helpful

Julian was very helpful, and gave me so much information.

11 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

New furniture

The guy was very welcoming and help with our choosen suite. He was very helpful and made sure we understood about buying and what would happen next with our order. Would definitely go back should we wanted anything else

4 augustus 2026
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Antwoord van DFS Furniture - Tunbridge Wells

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The DFS representative was knowledgable…

The DFS representative was knowledgable and helpful. Much appreciated.

10 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The lady we saw was lovely

The lady we saw was lovely. Tess I think was her name. Super helpful and friendly.

10 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great service from DFS staff

We knew what sort of sofa we wanted and wanted to look at materials and colours. The staff in DFS were great, full of information but not pushy. It was easy relaxed and we were able to order just what we wanted without the pressure.

10 augustus 2026
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Antwoord van DFS Furniture - Tunbridge Wells

Hello Donna,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Review

They were very helpful

9 augustus 2026
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Antwoord van DFS Furniture - Tunbridge Wells

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

I arrived knowing that I wanted to buy…

I arrived knowing that I wanted to buy a sofa bed today. I had looked on line and browsed the store to find the particular model I thought would suit my needs. I approached a salesman and asked but unfortunately the model I had in mind wasn’t on show. I asked to see what was available and was shown the selection. I picked one and asked for a demonstration which was willingly given. I then asked to be talked through me doing it which again was willingly given. Having decided I wanted to proceed I was supported with both fabric and feet options and at no point felt pressured. I am very pleased with the service I received today and look forward to receiving my new furniture

9 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great experience

We were able to look around the store ourselves and when we needed some help the salesman was there for us with a good knowledge of the furniture we were interested in. He was a pleasure to deal, helpful with the planning and all that DFS had to offer. I would thoroughly recommend.

8 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Friendly and informative sales…

Friendly and informative sales assistant, all information was clearly explained. Didn’t feel rushed or pressured. Now hopefully the sofa will arrive on time and be as good as we hope for

8 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We weren't expecting to find what we…

We weren't expecting to find what we were looking for nor, to have such good and not pushy help from Rob. He was amazing and helpful and knew everything!

8 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello Nic,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

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