DFS Furniture - Tunbridge Wells Reviews 

2.947
TrustScore 5 uit 5

4,9

Longfield Road, TN2 3EW Tunbridge Wells, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff were so helpful and friendly. They weren’t pushy like some places are and they explained the process thoroughly making sure we were sure on our choices and what add ons may be beneficial for us... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from Julian. He was helpful, professional and gave me great advice for ordering the right sofa for my new home. I could have ordered online, but would not have received the same se... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Longfield Road, TN2 3EW, Tunbridge Wells, Verenigd Koninkrijk

  • 0333 999 9811

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.947)

92.599 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Extremely helpful

11 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Julian was very helpful

Julian was very helpful, and gave me so much information.

11 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

New furniture

The guy was very welcoming and help with our choosen suite. He was very helpful and made sure we understood about buying and what would happen next with our order. Would definitely go back should we wanted anything else

4 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The DFS representative was knowledgable…

The DFS representative was knowledgable and helpful. Much appreciated.

10 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The lady we saw was lovely

The lady we saw was lovely. Tess I think was her name. Super helpful and friendly.

10 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great service from DFS staff

We knew what sort of sofa we wanted and wanted to look at materials and colours. The staff in DFS were great, full of information but not pushy. It was easy relaxed and we were able to order just what we wanted without the pressure.

10 augustus 2026
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Antwoord van DFS Furniture - Tunbridge Wells

Hello Donna,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Review

They were very helpful

9 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

I arrived knowing that I wanted to buy…

I arrived knowing that I wanted to buy a sofa bed today. I had looked on line and browsed the store to find the particular model I thought would suit my needs. I approached a salesman and asked but unfortunately the model I had in mind wasn’t on show. I asked to see what was available and was shown the selection. I picked one and asked for a demonstration which was willingly given. I then asked to be talked through me doing it which again was willingly given. Having decided I wanted to proceed I was supported with both fabric and feet options and at no point felt pressured. I am very pleased with the service I received today and look forward to receiving my new furniture

9 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great experience

We were able to look around the store ourselves and when we needed some help the salesman was there for us with a good knowledge of the furniture we were interested in. He was a pleasure to deal, helpful with the planning and all that DFS had to offer. I would thoroughly recommend.

8 augustus 2026
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Antwoord van DFS Furniture - Tunbridge Wells

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Friendly and informative sales…

Friendly and informative sales assistant, all information was clearly explained. Didn’t feel rushed or pressured. Now hopefully the sofa will arrive on time and be as good as we hope for

8 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We weren't expecting to find what we…

We weren't expecting to find what we were looking for nor, to have such good and not pushy help from Rob. He was amazing and helpful and knew everything!

8 augustus 2026
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Antwoord van DFS Furniture - Tunbridge Wells

Hello Nic,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent customer advice

Excellent customer advice, service and completion of sale. Everything explained very coherently and the staff member was not pushy, therefore allowing us to make our own decisions in our own time. Would recommend visiting this store in Tunbridge Wells.

7 augustus 2026
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Antwoord van DFS Furniture - Tunbridge Wells

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

More than happy

I was more than happy with the service today. Staff are really friendly and most helpful. I have no complaint.

6 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Julian at the DFS in Tunbridge wells…

Julian at the DFS in Tunbridge wells was extremely helpful and efficient. Whenever we visit the store all the staff are welcoming and helpful. We were really happy with our purchase. Thank you again.

5 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello Laura,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The service was very good…

The service was very good indeed,helpful and informative.
I was able to select my chair and have it delivered within the week . Excellent.

20 juli 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello Jill,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Extremely efficient and very helpful

Extremely efficient and very helpful, everything was fully explained well and was a quick process. Very happy with the customer service received.

3 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great staff interaction

Great staff interaction, very knowledgeable and helpful when we made our order. Salesman went over all options and was overseen by a senior who was just as knowledgeable. S great all round service and experience.

3 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful

Very polite, friendly, efficient and helpful.

3 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent experience in the store

Excellent experience in the store, the staff are present but not pushy, and as soon as I wanted more details they were super accommodating and helped us pick out the perfect sofa! Very happy with the purchase, will definitely be coming back!

1 augustus 2026
Logo DFS Furniture - Tunbridge Wells

Antwoord van DFS Furniture - Tunbridge Wells

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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