Jon was absolutely fantastic, we picked the sofa we liked but forgot to bring the measurements. He was able to get our previous order up, show us something of similar size and talk us through everythi... Toon meer
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Lees wat reviewers zeggen
Our purchase was hassle free and our options were broken down simply and professionally by advisor “jet” no fuss no oversell just facts and figures delivered as they should be. Keep doing what your... Toon meer
Bedrijf heeft geantwoord
Lovely experience from start to finish. We were welcomed by Matthew the branch manager of DFS Wednesbury. We found a sofa that we really liked, and he talked us through all the specifics and even gave... Toon meer
Bedrijf heeft geantwoord
Staff were fantastic. We visited a number of different DFS stores & we’re never pressured or ‘bothered’ whilst looking. We purchased for Fareem. He was thorough and kind and listened to what we need... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, Verenigd Koninkrijk
- 0333 999 9525
4,9
Uitstekend
6K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The sales team was so helpful…
The sales team was so helpful throughout the process cant wait for my sofa to arrive !
21 augustus 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
It was an absolute pleasure today very…
It was an absolute pleasure today very professional and easy to purchase what we wanted no hassle no pressure sales just very relaxed and easy
28 augustus 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Jet was excellent
Jet was excellent. Really clear and helpful making our experience super easy.
28 augustus 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Knowledgeable staff.
20 augustus 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Wednesbury
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Faride
Faride, our sales associate, provided exceptional service. He thoroughly explained the sofa options, assisted with measurements, and maintained a polite and professional demeanor without being overly assertive. He patiently guided us through various considerations and additional product offerings, ensuring a pressure-free experience.
26 augustus 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Wednesbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very informed staff
Very informed and helpful polite staff.
Didn't feel under any pressure to buy from the store .
26 augustus 2026
Antwoord van DFS Furniture - Wednesbury
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Large selection of furniture at competative prices.
Excellent customer service from JET who explained in detail every aspect of our purchase. 10/10
24 augustus 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Bali (87s)
Bali (87s) was very helpful and knowledgeable regarding the products and procedures.
22 augustus 2026
Antwoord van DFS Furniture - Wednesbury
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Amazing service couldn't ask for more
David Bullock, me and my family came in today, the 23rd August, to buy a sofa bed, and the gentleman (I can't remember his name) was very helpful and put us onto the perfect one, exactly what we needed. Couldn't have asked for better service
23 augustus 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Staff were very helpful and…
Staff were very helpful and professional from beginning to end of the purchase. I would definitely recommend the company.
22 augustus 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent experience
Excellent experience, greeted by a gentleman named Jeetendra, who was at help to provide what we was looking for. Happily give him 10/10 for customer service.
22 augustus 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The salesman was very helpful I did not…
The salesman was very helpful I did not feel under any pressure to buy anything he answered all my questions and I felt very comfortable with my decision to buy from him I had a great experience in the store and I would recommend DFS to my friend and family
22 augustus 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Fantastic service
21 augustus 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Lorraine E
DFS Central Customer Support
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
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