Direct Bullion Reviews 

5 star service! Would definitely recommend. Blair came out of his way to meet me face to face. Thanks Blair!

great service from Blair

Jack Wright provided me an exemplary service, I’ve used a few other services similar to Direct Bullion but will definitely be returning and asking for Jack!

Dealt with patrick Powell on a number of occasions. Always helpful and on stand by when I want to have a chat.

Bought a few years back, Blair helped me through the process and facilitated the buy back smoothly. Will use again

Very happy with my first experience, Nathan and Garry were very helpful and made sure I was looked after. Will definitely be using these guys again.

Luke made the process very streamlined as he was very knowledgeable and helpful.

Would 100% use again! Had the pleasure of dealing with a gentleman called Patrick who gave me great advice and was very helpful.

Very happy with the service from Direct Bullion. Aston was amazing, friendly, and super helpful every step of the way!

My elderly father purchased 2026 Tudor Beasts “Queen’s Lion” 1oz gold coin after speaking with a very pushy sales representative, and the entire experience has caused him significant distress at an already vulnerable time.

My mother passed away recently, and since then he has been emotionally vulnerable and looking for ways to protect his savings. During the sales process, he was encouraged to purchase modern graded “collectible” gold coins at extremely high premiums above the underlying gold value.

The coins themselves are genuine Royal Mint gold coins, so this is not an authenticity issue. The concern is the pricing and the sales approach used. He paid approximately £5,490.00 f2026 Tudor Beasts “Queen’s Lion” , which we later discovered was around 48% above the intrinsic gold value at the time.

He was left with the impression these were particularly strong investment products because they were PCGS graded and described as collectible, but only afterwards did we understand how difficult it may be to recover such a large premium on resale. Realising this has left him deeply upset.

I believe elderly and recently bereaved customers should be treated with far greater care and sensitivity, especially when selling high-premium investment-style products.

I would strongly encourage anyone considering these coins to: compare prices carefully with standard, independently check live gold values, and ask for realistic buyback prices before purchasing.

I am writing to express my sincere thanks for the excellent service I received during my recent purchase of gold coins.As a recent retiree looking to invest, I first reached out by ordering your brochure. I was then contacted by Harry Higgs, who was incredibly patient from the start. I explained that I wasn’t ready to invest immediately, and Harry was very professional about it—he promised to stay in touch without any pressure, and he did exactly that over the following weeks.When the time finally came to move forward, Harry took me through the entire process step-by-step. The whole team was excellent, taking the time to explain every detail clearly. I am thoroughly impressed by how professional and knowledgeable everyone at Direct Bullion is.Thank you for making this such a smooth and positive experience. Kind regards, Anthony Battams

My initial contact was with Patrick and then Harry. Both have been very helpful, informative and able to answer my many questions. It has been a pleasure discussing my purchase over the weeks. Harry is very upbeat, friendly and an asset to the company. I am really pleased I chose Direct Bullion to invest with. It has been a really smooth and enjoyable journey. Thank you

1-2-1 service and explained options clearly without pressure. I was allowed time to think and weigh up my options.
I definitely feel confident I have done the right thing to invest.
Will use again in future.
A few problems with delivery- home address used instead of delivery address, so wasted a day. Was surprised for such a high value order Royal Mail was still used with a 5hour delivery window and not a courier.

A big shout out to John Donovan who helped me with my investment at Direct Bullion . I was rather jittery entering into this type of world of investment but John allayed any fears that l had . He answered question after question to the extent l was happy to proceed . So much so l have recommended the company to colleagues & friends. Service was second to none.

What great service and a lovely gentleman John Donovan was very professional and gave me a great experience thank you to John and all his team
Highly recommended

I have never attempted to buy bullion before, Well.. John at direct Bullion guided me through the process, he was friendly and professional also very patient given the amount of questions I asked!
I will be continuing to buy with John!

Thank you so much Direct Bullion and especially to John Donovan. Super polite and helpful.
Looking forward to working together in the near future!

Excellent experience with Direct Bullion. John Donovan has been amazing and helpful throughout.

Great experience from start to finish with John purchased for a long term investment very helpful through out the process.

Helpful contact and information, prompt delivery of purchase.
Trusted process and procedures straightforward and reliable.
From first contact with my account manager Aston, I have received all the information I requested in a format that was easy to understand.