Direct Bullion Reviews 

240
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Been a very positive experience, from requesting a brochure to receiving a follow up call from Jack Wright. Jack answered all my queries (this was my first time purchasing gold). He has guided me... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent company through and through! I dealt with George Weir after speaking to one of the junior guys first and explaining my situation. They always do what they say. I would like to say I have de... Toon meer

Beoordeeld met 5 van de 5 sterren

Jack guided me through the whole process and kept me updated at every step. He also gave me advice on my purchases as I am new to buying gold to help me achieve my goals many thanks look forward to fu... Toon meer

Beoordeeld met 4 van de 5 sterren

My 4star rating was knowing that Harry, the Senior Account Manager who dealt with my transfer of Gold Queens Beast Coins was available as soon as I telephoned or emailed with a question regarding my... Toon meer

Bedrijfsgegevens

  1. Goud- en zilverhandelaar

Geschreven door het bedrijf

FREE, fully insured delivery on all orders. All of our parcels are discreetly packaged and delivered directly to your door or your designated storage facility. Direct Bullion are a London based company specialising in the supply of Gold and Silver bars and coins. Although predominantly an online shop, Direct Bullion also provide a completely personalised buying service provided by one of our many in ­house industry specialists who are on hand to assist customers and answer all of their questions. At Direct Bullion our number one priority is customer satisfaction and we achieve this for our clients by providing our unrivalled 'Gold Standard Customer Service' after all a premium product such a gold deserves a premium service.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

240 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 25% van zijn negatieve reviews beantwoord

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4,5

Alle reviews

(240)

77 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Gold at its finest

I have now been involved with direct bullion for 6 months,and buying different batches of coins,best move I ever made,especially dealing with Chris Boudidit,otherwise known as the man with the golden tongue,Chris's knowlege of gold investment is second to none,and has upgraded my latest investment from MS68 and MS69 to MS70,at no extra cost,seeing as i'me a regular investor now,nice touch Chris🤝here's to the next transaction,BTW,to any prospective investor,good things come to those who wait,delivery can take up to 6 weeks,due to high demand,afterall the Investment is long term,5 to 10 years,so be patient,its well worth the wait👌.

2 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend

Like most people I assume, I was very sceptical about parting with my hard earned money to invest in gold coins. However, James Green, an Account Manager at Direct Bullion helped to ease my fears and to overcome my initial anxiety & lack of knowledge when it comes to buying and investing.
I can highly recommend DB London.
I am in no way affiliated with the company, just a very happy customer.

2 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pieces of Eight !

I dealt with James wells, Harry, and
All the other James’s all good proper Helpfull Gents, they put up with all my endless questions and sorted my order out, and delivery. All went well despite me not being contactable on occasion. Thanks for your patience .

15 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New Investor, Good Experience

First time investor into Gold, Harry at DB made the process very easy and communicated clearly the options that were on offer to me.
Looking forward to working with Harry and the Team at DB going forward to grow my investments.

8 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time buyer

The whole way through from introduction to delivery was really professional.
Harry was on hand the whole way through supporting and advising, so that I got the right deal for me.
Would 100 percent recommend and will definitely be investing more using direct bullion after a really good first experience.
Thanks Harry and team.

26 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service

Great Customer Service . Got a call from Nathan . He explained to me what gold I was best to invest in , How coins are more tax efficient and gold bars are more price efficient . In addition to this he sent me over a newsletter containing lots of other information such as AI Tracking and brochures in a email . Brilliant customer Service

13 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional and helpful company

Being new to buying gold and not understanding the process it was very reassuring talking to Nathan at Direct Bullion who guided us in a professional friendly and patient manner couldn’t recommend him and the company highly enough

22 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good communication & advice

Very good communication with all the people I have spoken with at Direct Bullion. Very courteous and helped me with my decision on what to buy and when. I am kept updated on news about Gold in a timely way.

20 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service ….. thank you

We were a bit unsure making our first investment in gold, however the service and support we received from Harry Higgs was first class, professional and friendly. He made sure the whole process went smoothly and was always quick to respond to our messages and emails. Will certainly recommend Direct Bullion to friends and family.

21 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

poor experience

BEWARE - I paid for a 1oz gold coin. Took the money from my credit card, but couldn't find a trace of my order. Cahsed for 4 weeks, sent multiple complants but no reply. eventually told that the coin is no longer available and then told that it will take 2+weeks for delivery of a different coin - but funds still taken! Eventually mangd to get money back via credit card company.

12 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service. Easy to connect with the real person rather than AI voice generator.

19 februari 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Cash paid goods received now.

From speaking to a consultant regarding the purchase of coins from mid November I paid cash directly to Direct Bullion on 11th December 2024 awaited delivery of 2 x gold coins, which took a long time to be delivered. I am not a 1st time investor, and assumed the coins would be sent in December however I was told customs held up delivery. Coins received 07/01/2025 the consultant has given me a few updates now on reply to my emails.

11 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Reliable and attentive

Nathan was very friendly and kept me informed of the status of my purchase and delivery. He was attentive and even when there was a slight delay with delivery, he was honest. I was not left alone throughout the process.

17 december 2024
Review zonder uitnodiging

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