I needed to order a shower diverter valve, the manufacturer had gone bust and Di vapour was recommended. I downloaded photos of the broken valve using their online guide at 8pm, I checked my emails 6.... Toon meer
Bedrijf heeft geantwoord
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I payed for express delivery, my parcel took 2 days longer than I paid for , I contacted the customer helpline at devipor and was told someone would get back to me , no one did 😩 UPDATE!!! I had 2... Toon meer
Bedrijf heeft geantwoord
Had some issues paying online for some reason so had to ring in, took a bit of time to get the number and get through but once I did the chap was very friendly and helpful. The part was in stock, on a... Toon meer
Bedrijf heeft geantwoord
Had a leaking two-way shower diverter which, after emailing a couple of shower spares suppliers, discovered that the shower valve manufacturer had gone bust. Only Di Vapor replied suggesting an altern... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Di Vapor
Geschreven door het bedrijf
Di Vapor® (pronounced 'Dee Vah-pour') specialises in luxury steam rooms, mobility bathing, bathroom spares & accessories, home sauna solutions and whirlpool baths.
Celebrating our 12th year of trading, Di Vapor has established itself as one of the leading spa component and shower suppliers in the UK. A combination of unrivalled product knowledge, friendly customer service and our extensive product range makes Di Vapor the first choice for customers across the UK & Europe.
Our range includes:
Our components & spares include:
Recognition from trusted brands in the home improvement sector such as Grand Designs Live, Homebuilding & Renovating magazine, The Independent newspaper and Living Etc magazine amongst a host of other brands demonstrates our commitment to providing designer products at competitive prices. Industry recognition such as this is proudly backed by feedback from our customers.
Di Vapor also supply some of the largest recognised brands in the bathroom sector including:
The Di Vapor Promise
Geschreven door het bedrijf
- Real Time Stocking
- Our website contains our full range of shower spares and accessories from the biggest bathroom brands in the UK and Europe. Using our customised stocking system, updated automatically every minute, customers can quickly check availability of an item and complete a purchase.
- Fast Delivery Options
- All orders are dispatched same working day if ordered before 3.00pm Monday to Friday. Our warehouse team will work to check, pack and dispatch your order as quickly as possible. If you need your order the next day, we offer various next day delivery options to ensure you get your order as quickly as possible. Our delivery services are provided by Royal Mail, UKMail, UPS and TNT.
Same Day Dispatch
Get your order fast!
All stocked items can be dispatched & delivered next day using the Royal Mail Special Delivery service. Make sure you complete your order online before 3.00pm Monday to Friday and leave the rest to us!
Contactgegevens
PO Box 6496, B91 2NY, Solihull, Verenigd Koninkrijk
- 08454 650 800 or 0121 705 0866
- help@divapor.com
- www.divapor.com
4,9
Uitstekend
26K reviews
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Di Vapor
Thank you, Davide. That is very kind of you to say, and we really appreciate you taking the time to leave a review.
Antwoord van Di Vapor
Thanks, James. We are glad everything arrived promptly and at a fair price. We appreciate you taking the time to leave a review.
Quality curved door shower handles
Quality curved door shower handles, arrived on time, perfect fit.(Part no:09040002)
14 april 2026
Antwoord van Di Vapor
Thank you, Sepa. We are pleased the handles were just right and arrived when expected. We appreciate you taking the time to share your feedback.
Great customer service
12 april 2026
Antwoord van Di Vapor
Thank you, Jennifer. We really appreciate you taking the time to leave a review and are pleased you had a positive experience with us.
Antwoord van Di Vapor
Thank you, Geoffrey. We appreciate your review and are glad everything arrived as it should and when expected.
Fits and works well at the moment
Fits and works well at the moment. The two previously purchased elsewhere went tight after two weeks use. This one is ok up to now.
12 april 2026
Antwoord van Di Vapor
Thank you, Mr Ward. We’re pleased this one has been working well for you so far, and we appreciate you sharing your experience.
Saved me £100s on a new shower!
Great service, items arrived in good condition and good time. I would have liked the option to speak with someone on the phone with a query, but sorted by online chat and email. Would recommend strongly.
9 april 2026
Antwoord van Di Vapor
Thank you, Lee. We’re glad this helped avoid a much bigger expense, and we appreciate your note about phone support as well.
This company was the only place we…
This company was the only place we could find the part we needed which was ordered on the Friday and with special delivery, received on the Monday. Perfect experience, thank you.
13 april 2026
Review zonder uitnodiging
Antwoord van Di Vapor
Thank you, G S. We know how difficult some parts can be to track down, so we are really pleased this worked out smoothly and reached you so quickly.
Excellent service from your Chat team…
Excellent service from your Chat team and super fast delivery.
11 april 2026
Antwoord van Di Vapor
Thank you, John. It is lovely to hear the team was helpful and that everything arrived without delay. We appreciate you taking the time to leave a review.
Every thing was dealt with very…
Every thing was dealt with very promptly, including me returning an item and credit being issued. First class.
9 april 2026
Antwoord van Di Vapor
Thank you, Keith. We are pleased everything was handled smoothly, including the return. We really appreciate you taking the time to leave such kind feedback.
Efficient company.
Questions answered. Product delivered quickly. Would be happy to use again. Thank you.
12 april 2026
Antwoord van Di Vapor
Thank you. We are glad your questions were answered clearly and that your order arrived promptly. We appreciate your kind words and your support.
Antwoord van Di Vapor
Thank you, CAFoulk. We are pleased you found the service helpful and prompt. It is much appreciated that you took the time to leave a review.
Excellent research to find the correct…
Excellent research to find the correct cartridge. Corrected an error I made so super helpful. Very quick delivery. Couldn't have wished for better service.
10 april 2026
Antwoord van Di Vapor
Thank you, Marc. We are really pleased the right part was sorted in the end, especially after the mix-up. Your kind feedback is much appreciated.
Antwoord van Di Vapor
Thanks, Albena. We’re so pleased it arrived quickly and worked just as it should in your bathroom.
Easy to communicate with and team there…
Easy to communicate with and team there have great knowledge of the parts they sell. Fast & prompt service
5 april 2026
Antwoord van Di Vapor
Thanks, Kevin. We’re glad the team could make things straightforward and help point you in the right direction.
Quick delivery and perfect replacement…
Quick delivery and perfect replacement ceramic valve
11 april 2026
Antwoord van Di Vapor
Thanks, Carl. Pleased the valve arrived quickly and got things sorted without any fuss.
Antwoord van Di Vapor
Thanks, Robert. Glad everything turned up as expected and the order process was smooth.
Great customer service helping to…
Great customer service helping to identify part required.
11 april 2026
Antwoord van Di Vapor
Thanks, Andrew. We’re pleased the team could help narrow down the right part for you.
I sent pictures of the part needed
I sent pictures of the part needed. Ordered and it arrived the following day. Service above and beyond
11 april 2026
Antwoord van Di Vapor
Thanks, Christine. We really appreciate you taking the time to mention the extra help and quick turnaround.
Antwoord van Di Vapor
Thanks, Julie. We’re pleased the order arrived promptly and represented good value.
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