DIY Kitchens Reviews 11.427

Poor customer service
If you are not concerned by ever needing customer service this company is for you.
I like to plan, and I feel that there is no interest whatsoever in 'helping' customers.
I am awaiting a kitchen delivery and wanted to try to get it towards the end of a pre-designated week. I was super polite as I rang and got a flat no. It's ready when it's ready, you can call to get a more accurate date, but absolutely no guidance. Apparently I will get a two day window, 24 hours before delivery...

After visiting the showroom we could really see the quality - having initially been bowled over by the price. We spent a lot of time on our design using the online tool (which is a bit fiddly but worth sticking with). The delivery process was good and the support we received on a few extras we ended up needing was really good. The team also contacted us after we had placed our order to double check a few things with us. The finished article in magnificent! We are so happy with our new kitchen - and friends, family and even the builders we used to fit it are all very impressed with the units. We think we saved about £5000-6000 compared to the regular retail park brands (about 40%).

Highly recommended!

I absolutely love my DIY kitchen — it has completely transformed the space. The quality is outstanding, far exceeding my expectations, and every detail feels well-made and durable. The overall look is stunning, modern, and exactly what I had envisioned.

Even my fitter was genuinely impressed with the quality, especially considering it was his first time installing a DIY kitchen.
I couldn’t be happier with the result — it looks high-end without the hefty price tag, and I’d highly recommend it to anyone considering a new kitchen.

I found out about DIY kitchens after being behind one of their delivery vans and visiting their website. After looking at howdens, wren and B&Q we visited their showroom in pontefract. Their showroom is very impressive with so many choices and people on hand to explain how some units go together with others.
Our delivery came first thing in the morning and all the units came fully built and well wrapped/protected. As I was fitting this myself in the evenings it was a week before I found that I was missing 4 feet. One phone call and we had the feet delivered the next day.

I have fitted a few kitchens in my time mainly from howdens and B&Q and found that DIY kitchens are superior to everything I have fitted in the past. I can’t recommend these enough.

Fantastic company, really happy with our beautiful kitchen!

This was our first experience using DIY Kitchens and we were extremely satisfied with the whole experience.
The quality of the whole kitchen is of a very high standard and the costs are remarkably low.
We have recommended DIY Kitchens to our customers and friends.
It was the first DIY Kitchen our kitchen fitter had fitted and he was so impressed with ours he bought one for himself!

Great price for a good quality kitchen. Communication throughout was great!

We have now had multiple DIY kitchens over a 10 year period and think the quality is unbeatable at this price point. A lot of people think it's a much more expensive kitchen than it is.

We were recommended to DIY Kitchens by Mark at Design A Kitchen who we used to design our kitchen, walk-in pantry and utility. We visited the Witney showroom twice during the design process and were very impressed with the quality of the product and operation generally - the range we ultimately chose was Bramley Mussell. With the kitchen having been completed a few months ago we are absolutely delighted with the result and there’s no doubt that we achieved considerable cost savings vs comparable kitchen manufacturers without compromising on quality.

Great quality kitchens, they came highly recommended by our kitchen fitter who only fits DIY kitchens now due to their quality and ease of fitment. We're both very happy with our new kitchen, it's been in for over a year now and it's still as good as day one. Also got a load of Yorkshire based food and treats with each order, which were delicious. Thank you!

These are high quality kitchens. Ours has been in for over a year now and looks perfect.
It has all worked out well for us from visiting the showroom to ordering and delivery. Great value for money.

I ordered and installed my kitchen from DIY Kitchen's in 2025 and couldn't fault the experience. I found the online designer very easy to use and the team were very helpful when finalising my design for manufacture. One cupboard arrived damaged, but after sending photos to the team, a replacement was organised quickly. I would happily order from DIY Kitchens in the future as the quality of the kitchens are great, as is the whole customer experience.

We purchased a kitchen from DIY Kitchens and overall it looks good once installed, but there were some issues along the way.
Some of the doors arrived damaged, and several hinges were not aligned properly. Despite adjustments, the hinges don’t seem to allow proper alignment, which affects how the doors sit.
As we didn’t report the issues within their set timeframe, nothing was done about it. While this is within their terms and conditions, it would have been good to see a bit more flexibility given the nature of the problems

I recently purchased kitchen cabinets from DIY Kitchens and completed the installation myself, and I couldn’t be happier with the experience.

The quality of the boards is excellent, and all the fittings—such as the drawers and hinges—feel very durable and well-made. Delivery was right on time, and the courier was professional and friendly, which made the whole process even smoother. And I'm so happy that they deliver not in flat packs!! Time saving!!

Overall, the value for money is outstanding. High-quality products, reliable service, and a great DIY experience. I’m very satisfied and would definitely recommend DIY Kitchens to anyone planning a kitchen renovation!

I have had a kitchen from DIY KItchens in for over a year and it still looks as good as day 1. I love inviting friends over for tea and frequently get asked where I got the kitchen from. Truly the best kitchen supplier out there and their showroom is mesmorising.

Every deadline was met. Units were all pre-assembled. £2,500k cheaper than exact design for flat packed units elsewhere. Had a return and replacement that came straight away. All in all, excellent. Would not go elsewhere.

Absolutly flawless from start to finish can’t reccomend enough , I’ve had 5 kitchen from diy over the years and the price and quality can’t be beaten
Thanks

We ordered our True Handleless kitchen from DIY Kitchens in 2025. The process, from visiting the wonderful showroom to delivery of the fully built units was pretty much flawless. The kitchen itself is really great quality and superb value for money . We've received loads of compliments from family and friends. I would highly recommend DIY Kitchens.

Excellent customer service, made ordering the kitchen very easy. They are always on hand to answer questions. The quality of the kitchen is excellent, the colour and finish was amazing. The customer was very happy. Even getting the touch up paint which matched exactly was so handy for antop notch finish. The delivery lads were brilliant in getting the units into house ready for fitting. Will definitely be using again very soon. Thank you!!!

Excellent company producing high quality kitchen units at a fraction of the cost of major stores. Everything was seemless from the design phase to checking and delivery. All of the items arrived pre assembled which made installation much easier. The final product looks expensive and luxury.