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Beoordeeld met 5 van de 5 sterren

We sold our video games and systems to dkoldies. Their website was easy to navigate and the process was seamless. We were promptly paid the full quoted amounts. If the items sent had been found to hav... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

There's no other way to put this, other than that this place is absolutely horrible. There's no way you guys can justify selling a ps2 for $270, when you are paying customers $20 for theirs. That's ov... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

ordered a ps2 slim for about 230 it came in terrible condition was super dirty i thought these consoles were cleaned. misleading youtube videos and tiktok’s they don’t open every console to make sure... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

They suck. Controller didn't connect to console. Disc drive wouldn't read any discs. After opening it up it was missing thermal paste despite coming with paper work claiming it had been changed. Hones... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kansspelaanbieder
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Geschreven door het bedrijf

Nintendo, NES, N64, SNES, Gameboy, PS1, Sega and Xbox game systems and games for sale | DKOldies.com


Contactgegevens

2,7

Slecht

TrustScore 2.5 uit 5

431 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,7

Alle reviews

(431)

18 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent product support

Excellent product support! I've purchased several old game cartridges from them and all except one was in excellent condition. When I vocalized my concerns with the one cartridge I was not happy with they moved quickly to find a resolution. I highly recommend this store!

9 februari 2023
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Thanks for the great review. Keep on gaming. Thanks - DK

Beoordeeld met 1 van de 5 sterren

Would recommend being very cautious...

Would recommend being very cautious if wanting to purchase from this site. Seems its used its virality during Covid to hike prices up to ridiculous 2nd hand prices which are more alike factory new RRP.

Games seem to be more relaible but even with many of them being 50% off they are more expensive than most market values.

Consoles are the worst and often wont be taken care of unless they were bought with a genuine faut and repaired but still definitely not worth the prices listed - even during the current sale which has come at a convienient time (lots of people realising their lack of good service presale)

No doubt they'll start doing a better job now to try and save the companies rep, but i've understood they've used unethical practices and lied which is morally wrong for me so I will be sure to NOT SUPPORT THEM IN FUTURE.

Unsure how they have been allowed to get away with it so much... basically a scam when you advertise one thing and not only end up getting something different but also, sub-par!

8 februari 2023
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

I am sorry to hear this. Please reach out to Support@dkoldies.com and we will be happy to assist you with any problems or concerns. Thanks - DK

Beoordeeld met 5 van de 5 sterren

Integrity

Specializing in refurbished products, there is bound to be an issue or two...which DKoldies owns. I've only had positive experiences purchasing from DKoldies. When an issue did occur, my problem was solved with impeccable customer service!

8 februari 2023
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Hi there! Thank you so much for your review! Keep on gaming! - Thanks, DK

Beoordeeld met 5 van de 5 sterren

VERY QUICK SHIPPING OF PRODUCTS

VERY QUICK SHIPPING OF PRODUCTS
PRODUCTS CAME IN AMAZING SHAPE AND PRICES ARE VERY FAIR

6 februari 2023
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Hi Dave! Thank you so much! Glad to hear about your good experience! Have an awesome day! - Thanks, DK

Beoordeeld met 5 van de 5 sterren

DKOLDIES had everything I wanted …

DKOLDIES had everything I wanted i stock and is shipping it out today! I was even more happy they had a game I had been searching for and couldn't find it (cars on ps2) and they not only had it. But at a fair price! I'll be back!

8 februari 2023
Review zonder uitnodiging
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Antwoord van Dkoldies

Hi Eric! Thank you so much for your review! If you have any questions, feel free to reach out at support@dkoldies.com - Thanks, DK

Beoordeeld met 5 van de 5 sterren

Dk oldies do really care about customer’s opinions

Dk oldies is a great idea and has an even better customer service. Keep in mind I live in the EU hence there is quite the distance and the time difference. Nevertheless the customer service team has always answered to all of my inquiries and supported me throughout the whole purchase process.

7 februari 2023
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Thanks for the awesome review! Have a great day-DK

Beoordeeld met 2 van de 5 sterren

Refurbishnot: After hearing from friends that I…

After hearing from friends that I might've gotten slightly scammed by purchasing from DKOldies because of the higher prices, I was like whatever since it's "refurbished". They just started laughing and told me to open up the console when I had the chance to: result more dust and grime than I've ever had in any of my (bought new) homeconsoles from years back.

This is a joke of a refurbishment store, it's more of a scalping operation in my humble opinion.

On the plus side my console was and is still functional at least.

4 februari 2023
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Hi,
Please reach out to us at support@dkoldies.com and we will be happy to assist you with this matter. Thanks - DK

Beoordeeld met 5 van de 5 sterren

Awesome after the sale service

Had an after the sale issue with a vintage gameboy that the DK Oldies team went above and beyond to resolve. Screen developed a line…an email with pics to company quickly had a replacement on its way to us in the mail with a return label. I really appreciate the speed in which the solved the issue.

30 januari 2023
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Hi Todd! I am sorry to hear there was an issue, but I am glad to hear it was resolved. Thanks for the awesome review. Have a great day-DK

Beoordeeld met 1 van de 5 sterren

Dkoldies sold me a broken Switch Lite

The Nintendo Switch Lite I bought only works for about 10-15 minutes before the screen turns orange and becomes unresponsive! I was dumb to even buy it when I could've purchased a new one for only $10.00 more here at my local GameStop! I'm definitely not ordering anything from Dkoldies again!

7 februari 2023
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Hi Brian,
Please reach out to us at support@dkoldies.com and we will gladly assist you with a replacement as all our items are backed by our 1 year warranty. Thanks - DK

Beoordeeld met 1 van de 5 sterren

definitely a scam

definitely a scam. Don't buy from this place. They mark up old retro games and systems to make money. They are a scam. DO NOT BUY! They are one of the reasons retro gaming cost so much. THEY ARE A SCAM! Stop letting companies mark up old tech. They are bums trying to take advantage of us gamers. DO NOT SELL AND DO NOT BUY!! watch reviews to see what i mean. The retro game market has been destroyed by these companies buying and up selling products for nostalgia. They know we want certain consoles and games and they profit way more than you expect.IT IS A SCAM!!!

9 september 2022
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Hi Dakota,
Please reach out to me at support@dkoldies.com and I will be glad to assist you with your concerns. Thanks - DK

Beoordeeld met 1 van de 5 sterren

I ordered a Nintendo DSi from this…

I ordered a Nintendo DSi from this company in mid January of 2023 I was surprised to see that it came to my door one day earlier than anticipated so that was awesome. However what was not awesome was the fact that my unit did not work at all how could something possibly slip through quality control like this. And of course they have a tamper seal sticker that you cannot get through because it will ruin the the so-called "warranty"so I can't even take it apart to take pictures of what potentially is wrong with the system I contacted their support email and I have not received a single response back in the last 4 days. Absolutely horrible customer service and such a scam. I paid more than anticipated for this device because I was more than sure that they would do their jobs and due diligence to get me this device in a working condition. What even puts more salt in my wound is the fact that I went to my local game store and I bought the same console for 15 bucks I was so disappointed I went out just to look for it. Keep in mind it didn't have a pen but it sure damn worked! NEVER BUYING FROM THIS COMPANY AGAIN AND I ABSOLUTELY RESENT MY PURCHASE. I WOULD ADVISE YOU DO THE SAME!

31 januari 2023
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Hey there, we've had hundreds of DSi ordered from us since January 20th, and I'm terribly sorry that yours happened to be no good. We respond to hundreds of emails daily, but it's certainly possible that we didn't catch yours. Please email me at support@dkoldies.com or call me at 610-901-3704 during our business hours (8:30AM-4:30PM from Monday to Thursday or 8:30AM-3:30PM on Friday and Saturday EST) at
your earliest convenience so that I can resolve this issue for you. I hope to hear from you soon! -- Thanks, DKs

Beoordeeld met 5 van de 5 sterren

Great company to work with

Great company to work with. Sold them Nintendo games for a fair price. Plan on going back to buy soon.

30 januari 2023
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Hi Linda! Thank you for your review. I am so glad you had such a positive experience with us! We hope to do business again with you soon. -DKOldies

Beoordeeld met 3 van de 5 sterren

Non Playable PS1

What would have been a fun weekend reliving some retro gaming was ruined when i went to play my PS1 that i ordered which seemed to be in overall really good condition along with the games i got with it. The console was buzzing really loud and would not read any disc i placed in it i could only see the consoles main screen that allowed you to select between Memory Card and CD Player which meant the eye couldnt even read the discs. I feel extremely ripped off that no quality controlled ever occured before the console was sent out. Hope they have a really good solution to this.

UPDATE: Have received email this a.m a replacement will be shipped in 3 bus. days. 2/4/23

3 februari 2023
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Hi Robert, I'm sorry to hear you've experienced this. We've reached out to you about this issue and created a replacement. Please check your emails for more information regarding this. -- Thanks, DKs

Beoordeeld met 2 van de 5 sterren

Not so good

Well, I ordered an n64 pack from them some time ago, delivery was on time and everything was secured very well. The condition of the controller was good (had no deep scratches or worn out stick), however it was full of dead skin? It was clean on the outside but on the inside it was very dirty. The console itself was in good condition again, no deep scratches or missing parts. It still had its original thermal pads tho wich could have caused problems in the long run. The psu was a disaster it had a stripped wich took me very long to remove, after opening it up I noticed a leaking capacitor inside of it (it had dried electrolyte on top of the vent).

Overall awful service, sorry. Cleaning a controller properly doesn't even take 5 minutes, and replacing thermal pads and capacitors isn't difficult or expensive, even if it was, I paid a premium price so I was expecting a well serviced console.

Personally I wouldn't buy from DKoldies again, I would recommend buying from a reputable ebay seller.

13 juli 2022
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Hi there, we're sorry to hear that you had this experience. Please send us an email at support@dkoldies.com regarding your order so that we can make this right. Thanks! - DK

Beoordeeld met 5 van de 5 sterren

Fast, Friendly, and efficient

Fast and courteous response to email inquiries. Ordering and shipping is a breeze. I have placed multiple orders and product arrives quickly and accurately. I get notifications of new inventory as well as current deals and bundles. All in all super pleased with everything DKOldies has to offer

30 januari 2023
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Hi Chris, thank you for your kind review! If you ever have any questions, please don't hesitate to reach out at support@dkoldies.com -- Thanks, DKs

Beoordeeld met 1 van de 5 sterren

bought a apex legend disc but it was…

bought a apex legend disc but it was fake they sold me fake copy

25 december 2022
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Hi, all of our games are 100% authentic. Please reach out to support@dkoldies.com so that we can look into this for you. Thanks! - DK

Beoordeeld met 1 van de 5 sterren

Nope

Ripped off my buddy and left him with a damaged PS2 system. Do your business elsewhere.

Go look up Review Tech USA and DKOldies on YouTube and you'll see the video. Just...awful.

22 januari 2023
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

I'm so sorry to hear that they received a damaged console. To have this issue resolved, please have them reach out to support@dkoldies.com. We look forward to assisting them.

Beoordeeld met 1 van de 5 sterren

HORRIBLE place to buy from

HORRIBLE place to buy from! I bought a stupid overpriced console, and it came so dirty! One of my games didn’t work and their customer support didn’t do anything just tell me I could get some store credit. But the worst part is the off brand controllers, I PAID SO MUCH FOR AN OFF BRAND CONTROLLER! Don’t buy from this place, they make excuses saying that their a family own place to get out of any problems.

9 januari 2023
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Hi Jason. Store credit was issued because there were likely no replacements available and it is always possible to refund store credit already issued, but impossible to reverse refunds to store credit, so that's why we do it this way. Reach out at support@dkoldies.com with any other questions or concerns you may have and I'd be glad to assist you! -- Thanks, DKs

Beoordeeld met 2 van de 5 sterren

NES Mario bros bundle 2&3 don't work

My husband bought me the NES Mario bros bundle and Mario 1 worked great but Mario 2&3 both do not seeing I was really looking to play 3 I was so upset Xmas when I hurred to set it up and play my fav and to no surprise it didn't work was so upset hubby thought I was upset about the system but really was that I have only 3 games and can only play #1 only😫 he did double check and it said would have been tested b4 sent out

25 december 2022
Review zonder uitnodiging
Logo Dkoldies

Antwoord van Dkoldies

Thank you for your review. I am so sorry to hear that some of the games are not working. Please reach out to us at 'support@dkoldies.com' so we can further assist with this issue.-DK

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