DLG LEGAL SERVICES LIMITED Reviews 

The gentleman was majorly helpful in my need and was great in general would recommend to family and friends

Alwin dealt with my case in a thoroughly professional manner. He was very thorough in gathering all the relevant information and facts. Communication via emails was very good - he kept me informed as the case progressed and answered my emails in a very timely manner. Telephone appointments were always on time and well prepared for. I found Aldwin a very pleasant, courteous and professional person to deal with.

Mark made the experience less stressful and easy to complete over the phone. I struggled with the forms online and was worried about the call, but Mark was very kind and helpful. He repeated things and gave me time, which helped me greatly. Everything was fully explained and I felt at ease and know what to expect from now. Great experience and thank you

The service I received was quite slow, but then Angela Probert took over my case. She has been really good. I had given up all hope of receiving any compensation but she sorted it - she is great at what she does

My case handler Aldwin has been nothing short of excellent throughout the entire progress, explaining the legalities and answering all questions no matter how silly they may have seemed and without judgement.
Successful outcome achieved with no detail left out, in the unfortunate event I would need a solicitor again I would not hesitate to use them again and would recommend to others.
Many thanks

very compassionate and supportive customer service. Was understanding of emotional aspects of our experience and reacted accordingly. Would highly recommend. Outstanding staff member...if only all aspects of a car accident were this pleasant and supportive

Ben Dennison made my claim quick and easy. He kept me well informed and up to date all through the process. Thankyou once again. Andrea Day.

DLG Legal limited have been representing my case since 2021 and they have never once think of giving up. They rushed and rushed until I was satisfied with the outcome of it all. I just wanted to say, thank you all very much from the bottom of my heart for putting up with me through my challenging times.

The team have been excellent throughout my claim process even when I had medical issues in the middle of the process they were understanding and helpful getting to my settlement.

Absolutely sham of a company. Unsupportive of claimants, very disappointed my insurance company utilise them as zero interest in supporting. Complaint escalated.

Mark (STAFF) was very polite, patient and very thorough throughout the whole process. He explained all the steps professionally and made sure all information discussed was understood. He was very vigilant and emphatic to the situation and the needs of the client. He was punctual and reliable and ensured the claim was made with ease and efficiency. Excellent customer service.

We were looked after by Giles Robinson, who could not have been more helpful. We were not simply treated as a number. We were always kept informed of proceedings and can’t thank Giles enough for his efforts.

DLG have a great approach to handling their client base.
I was initiated to the process by phone and I have to say after dealing with a DLG, I would Highly Reccomend thier services.
Mark, the Advisor was friendly,Knowledable, patient and accurate, which made a difficult time of giving truthful statements, a really easy and stress free process. I would like once again to extend sincere Thanks to Mark, who made me feel at ease throughout the whole process.

Originally I was not particularly happy with the service that I received. Really slow response times for returning my emails or phone calls , the day was saved by Angela Probert . She was so helpful, did what she said she was going to and was super understanding. She managed to get us an outcome that was fantastic and actually correlated with injury that was sustained.

Mark Kinsey, I appreciate the time you have taken out to support me with my claim, very professional.

Thank you

After my previous solicitor was unable to progress my claim satisfactorily, my case was transferred to Angela Probert, and the difference was remarkable. From the beginning, Angela provided excellent communication, keeping me updated at every stage through phone and email. All information was clear, timely, and straight to the point.
Angela was always approachable, easy to talk to, and available whenever I had questions or needed clarification. Her professionalism and dedication gave me confidence throughout the process.
My case ( ref: 02706329/1) has now been successfully settled, and I am extremely grateful for the support and service Angela provided. I would highly recommend her to anyone looking for a solicitor who is efficient, communicative, and genuinely committed to achieving the best outcome for their clients.
Thank you, Angela, for all your hard work and assistance.

The worst solicitors ever! They work for the insurance company not you and constantly mislead. I would not recommend this solicitor if you are involved in a no fault RTA. DLG reps run the clock down and will not get you the best compensation deal. If I could turn back time I would have sourced an independent solicitors.

Was the case handler Mark Kinsley making the time to help me and support me through completing forms required I was having difficulty doing online myself and getting frustrated and very anxious.
He explained everything to me as we were completing both mine and dads claims and what happens next.....
Definitely a five star plus telephone conversation and completion *****+

Friendly, efficient, appeared to care that he gave a good service. He did exactly what he said he would. Excellent customer service

From the start of my experience with this company I felt valued - no legal speak - all explained to me in my language .When I needed confirmation of what i was being asked to do there was always someone to speak to. The head of the team that I was dealing with was Bryce Hermannsen - he was so patient at all times especially when I neede some guidance - really recommend . My case is now over - satisfactorily .