Dog Kennels Direct Reviews 

I brought some items from this company there told me I would get it a week of my purchase it didn't turn when it was ment to and when it did finally turn up at 10 at night my item was damaged really poor customer service if I know this company was like this I would of paid extra to get it from a proper company.....be carefully before buying from this company.

Really Solid And Sturdy Dog Runs
Ordered 6 panels roofing timber brackets etc had to email in regards to tracking but had an email back the same day and all with me the next. Couldnt be happier
Was refferred by a friend who purchased a few months back and again they couldn’t be happier so will definitely be using for future orders. Can’t be beaten on price
Thanks again

Ordered Saturday, arrived Tuesday lunchtime.
Great communication.
Very happy with quality, service and price.
Highly recommend.

AVOID. Very rude customer service. Bought from doghealth instead. Spends £800 which I wanted to do with this company as it’s the first to show up on google but so glad I called in to understand the idiyaaats behind this company and how rude they are before even taking your money. Imagine if I paid online and then called in how rude they would of been. AVOID giving business to people who don’t know how to give customers service. Hope their company goes under fingers crossed.

Fantastic service, very good, sturdy product and at a very competitive price. Delivery was spot on, prompt and with a very helpful courteous delivery person who messaged me beforehand. Considering the problems in this current situation, I’m very impressed by the prompt delivery.
I’m very pleased with the quality of the gate and would thoroughly recommend.

Fantastic service, product are very good quality I am glad that I elected to buy the products from Dog Kennels Direct.
I keep Persia cats and it is my intentions to build a 12ft wide x 8ft high cat run for them.
Thank you DKD.
Rudolph

Huge thanks to the fantastic team at dog kennels direct who for the second time now have delivered panels to me (first lot was a big bulk order last year and now a second amount of panels). All of the panels were in perfect condition, delivered without any problems and I’m extremely happy with the service. Despite the difficult circumstances of COVID the panels were delivered within a couple of days of ordering! Brilliant service thank you again!

Would put 0 but trust pilot dont allow me..

Placed an order, 3-5 working days delivery on the 5th day i asked where it was....being delivered next week. (10 days after delivery posted)
Called up to be spoken to like a child that does not understand english.. still have unnanswered questions which a two year old could have understood and answered... Then got shouted at because i was accepting an answer for a question i didnt even ask...
Cancelled order...

Some years ago I bought four panels, when they arrived two 1.5mtr sections were damaged, I phoned, and sent them back, some weeks later I phoned to see where my replacements were, they said they had sent them and would look into it, nothing has happened to this day, every time I try, they come up with some excuse! It’s been a long time now, PLEASE DONT BUY FROM THEM, THEY ARE CROOKS!!

Very good service.
Good products at competitive price
arrived within 3 days
10 mesh door panels

Very happy with products will definitely recommend and use again delivery was fantastic emailed in morning and turned up at 7 in the night with a lovely friendly delivery man many thanks

Really good service, ordered a large welded panel with door and some roof joists. Delivery was quicker than stated which was fantastic, products are great. The delivery driver was a gem, top team, wouldn’t hesitate to use them again.

Great company, service, product and price. Excellent delivery service. Special mention to drivers. Will highly recommend.

Fantastic service. Delivered the morning after ordering on a Sunday. And a great product too.

Fast efficient service, good product

Fantastic service from start to finish, fantastic product

This is my second lot of panels in just 2-week, first lot was 4 x 2 metre 8cm bar panels, followed by another order of 1X 1.5 metre with door and 1.0 Metre both 8cm bar panels. I cannot find fault with the build or the accompanying bolts, in fact the bolts are better than those I got from another supplier 5 years ago. The door is also much better in its latch facility. Email Communication is always good and fast, ordering is simple and while not much in price to some others on the market £5.00 and £2.00 soon adds up when you buy several panels so based on that these offer best price and value coupled with free delivery which I was sceptical of when only ordering 2 panels but, nope it was free. Communication from the delivery driver to inform me he was an hour away and in the last order telling me he was being delayed. The only criticism was on both orders I did have to chase down my delivery date as I got concerned the order had been forgot. It would have been nice to know at least 24 hours after placing an order the date for delivery was provided, however this was only at the point of 4 working days past and 3 working days past and we are within the Covid-19 lockdown, so staff and operations might be the reason for the slow update. Panels were purchased after one of my huskies jumped a wooden fence and it crumbled so panels a much better investment and not much more expensive. We will possibly have more in the future so booking marking is essential.

Excellent easy order on internet, surprisingly fast delivery, great communication arranging delivery, ‘in house’ delivery & first class service phoned on way arrived on time & could actually find us!! Good well made kennel sections highly recommend👍🏻

Prompt delivery and quality products. Good communication and the driver let’s you know when he’s on his way.

you should definitely use this company they are totally reliable and kind and they are doing some much In these times keep up the good work!!