DreamLease Vehicle Leasing Specialists Reviews 

Great customer service. Tom was very helpful, friendly & got the car I wanted delivered quickly & at a price I was happy with. I will be recommending to everyone & definitely use them again.

Great service, no fuss and all explained well in a friendly manner from a member of your staff Martin Wisby.

Great communication and explained everything I needed to know. Thanks for your help.

Jakub was very friendly and helpful. He made the experience like dealing with a human, when some interactions with companies feel like dealing with a robot. Great job!

I had a fantastic experience with DreamLease from start to finish. My Leasing Consultant Jakub was incredibly helpful, professional, and responsive throughout the whole process. They took the time to answer all of my questions, kept me updated every step of the way, and made leasing my new vehicle completely stress-free.

The whole process was straightforward, transparent, and much easier than I expected. I never felt pressured, and I always felt like they genuinely wanted to help me find the right deal.

I wouldn't hesitate to recommend DreamLease to anyone looking for a hassle-free leasing experience. Thank you again for all your help—I’m delighted with my new car!

Zane was super helpful, really clear explanation and made us feel at ease throughout the process.

Second time user with dreamlease and with same representative (Charne) very professional, friendly and helpful at competitive prices. Nothing too much trouble definitely recommend this leasing company

The whole process from my initial enquiry to arranging delivery of my vehicle has been seamless.
Prompt responses, good customer service and cear steps.
Thank you to the DreamLease team.

I highly recommend this service as it is such an easy-going and stress free process. My leasing consultant Charne in particular was extremely helpful.

Zane Ali was great, quick, helpful and efficient and was clear with everything I needed to know without sounding too complicated or confusing.

Absolutely appalling experience with Dream Lease. The name should be Nightmare Lease.

The whole process was stressful from start to finish. Once you’ve accepted the quote and the finance is in place, communication seems to disappear. I was constantly chasing for updates because nobody kept me informed. Getting through on the phone is almost impossible, and when you do manage to speak to someone, you don’t get any meaningful help.

To make matters worse, my brand new Volkswagen ID.5 developed a fault within days of delivery and after only 140 miles. The AA attended and believe the clicking noise is coming from the electric motor, but because it’s under warranty they couldn’t repair it. Volkswagen can’t inspect the car for around a month, and Dream Lease have completely distanced themselves, saying they’re only the introducer and effectively washing their hands of the situation.

I appreciate they may not be responsible for carrying out warranty repairs, but good customer service doesn’t end once the paperwork is signed. At the very least, I expected someone to help coordinate with VWFS or the supplying dealer, instead I’ve been left to fight every battle myself.

I’ve been passed from one company to another with nobody taking ownership of the problem. When you’re spending this kind of money on a lease, you expect support when something goes wrong, especially within the first week of having the vehicle.

I would strongly advise anyone considering Dream Lease to think carefully. The experience has been the complete opposite of what their name suggests.

Would not recommend it

Zane was really helpful throughout, answered all of my questions promptly, gave me advice & was open and honest. Would definitely recommend DreamLease, and Zane. Thanks!

Zane Ali was brilliant to deal with. Didn’t pester me, listened to what we wanted and delivered a great deal. He made it really easy for me to lease a car for my mum. Would happily deal with him again

I would like to express my thanks to Tom Glen, Leasing Consultant at DreamLease, for his excellent support throughout the process of leasing my new VW Passat.

Tom made the entire process incredibly simple, straightforward and speedy from start to finish. He provided regular, clear communication at every stage and was always available to answer questions and offer guidance whenever needed.

His professionalism, efficiency and helpful approach made the experience stress-free and enjoyable. I would have no hesitation in recommending Tom and DreamLease to anyone considering a vehicle lease.

Thank you again for all your help with my new VW Passat.

Zane made the whole process relaxed and easy, talked through and explained everything fab service from him, highly recommend

Zane from Dreamlease was very professional and attentive. He articulated the process of leasing a vehicle very clearly answering all my questions in a very friendly and polite manner.

Martin was very helpful in finding the exact car that we were looking for, even though it didn't appear at first that one was available. We also appreciate his friendly manner at all times and that he gave us time to make decisions.

Having never leased a car before I was clueless but Martin at dreamlease was very informative, communicated well and explained everything with great detail.

Great customer service.

Tom at Dreamlease has been excellent to deal for my new car lease. He is very knowledgeable and personable. Thank you for making the process so smooth and easy.

I spoke to Zane after enquiring about a car I had seen online. He was very helpful and talked me through the process of leasing a car for the first time.