Our sales lady called Jacqueline was very good there was no pressure to buy a mattress from them,we were in the shop around a hour trying different mattreses. Chose one came a week later told us when... Toon meer
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Lees wat reviewers zeggen
Excellent service in store Louise spent a lot of time explaining the ottoman base and mattresses to us making it easy to choose the right ones for us. Delivery was on time and the guys worked swiftly... Toon meer
Had 2 sets of deliveries within 2 weeks I cannot remember the first set of men’s names however the second set were ash and Alex both sets were very helpful and trustworthy. The beds were built to a hi... Toon meer
Great staff at dreams showroom nothing to much trouble for the lady who dealt with me name Louise very knowledgeable on all aspects of beds mattresses and delivery was spot on time staff lovely to de... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
The Gallagher Retail Park, CV6 5QG, Coventry, Verenigd Koninkrijk
- 02476 666604
4,9
Uitstekend
361 reviews
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Great staff at dreams showroom nothing…
Great staff at dreams showroom nothing to much trouble for the lady who dealt with me name Louise very knowledgeable on all aspects of beds mattresses and delivery was spot on time staff lovely to deal with top Marks many thanks.
26 juni 2026
Excellent service from start to finish
Excellent service in store Louise spent a lot of time explaining the ottoman base and mattresses to us making it easy to choose the right ones for us. Delivery was on time and the guys worked swiftly to remove our old bed and mattress and installed the new ones.
2 juni 2026
Excellent service in store and very…
Excellent service in store and very good delivery service thank you
28 juni 2026
Our sales lady called Jacqueline was…
Our sales lady called Jacqueline was very good there was no pressure to buy a mattress from them,we were in the shop around a hour trying different mattreses. Chose one came a week later told us when it was coming took it up stairs and took the old one away which was very heavy.
26 juni 2026
The sales person explained all aspects…
The sales person explained all aspects of the mattresses and then left us to try and decide which one would be the most suitable for me. He was friendly and very helpful.
22 mei 2026
Had 2 sets of deliveries within 2 weeks…
Had 2 sets of deliveries within 2 weeks I cannot remember the first set of men’s names however the second set were ash and Alex both sets were very helpful and trustworthy. The beds were built to a high standard and they showed us how to work them. Very polite and professional would definitely recommend them
20 juni 2026
Great service and polite and non pushy…
Great service and polite and non pushy staff. Pleaset experience. Recommended.
31 mei 2026
Great experience .
Great experience .. we had a guy called MAC from Coventry branch who helped us with everything we needed .. he went out of his way to ensure we chose the right mattress. He explained everything clearly and so we understood.. truly amazing experience and we live the mattress. Would Recommend anyone to go there. Speak to MAC.
30 mei 2026
Excellent on time delivery
Excellent on time delivery, sales and delivery staff very helpful.
17 mei 2026
Happy Customer
Hi, This review has been a long time coming but I'm just back down from the clouds, after having purchased the Lucia single bed in dark brown faux leather on 17/4/26, and I'm so glad I did. What a bed, absolutely gorgeous makes the room look and feel cosy, ticks all the right boxes.
From the initial visit to the store, up until the bed was delivered, I can honestly say the customer service was first class and that's with me being indecisive (there's so much choice.) The Dreams staff at the Gallagher Retail Park, Coventry are a perfect example of excellent customer service. There’s flexibility and professionalism, definitely smooth operators. I can't thank you all enough.
The Delivery service was excellent and professional. Jamie and David were brilliant. Before I knew it my bed was assembled, and I agree from the many reviews I've read, it really does look more expensive than it is. I am very pleased with my purchase, I highly recommend this bed.
Keep up the good work Dream Team (The Gallagher Retail Park, CV6 5QG Coventry, GB)
17 april 2026
Review zonder uitnodiging
Fantastic experience from help in the…
Fantastic experience from help in the showroom to choose the right product then delivery on time and very good communication throughout.
10 mei 2026
Being able to exchange my mattress for…
Being able to exchange my mattress for another with the 100 night sleep.
9 mei 2026
Really pleasant staff without being…
Really pleasant staff without being pushy.
Great selection, with a bed machine to measure your needs. Big range of choice and prices. Got a good deal so all good
3 mei 2026
Review zonder uitnodiging
We have recently had great service from…
We have recently had great service from Dreams.
The assistant was very knowledgeable regarding the products. She advised us on what was available. She was very approachable and friendly. The shop had a pleasant atmospheres and was clean and tidy.
The delivery teams were friendly and helpful. Communication regarding delivery was good and there were no delays.
It has been a very pleasant experience shopping at Dreams.
18 april 2026
VisitedDreams at Gallagher Retail Park…
VisitedDreams at Gallagher Retail Park Coventry today. Robert the sales person was bubbly, extremely helpful, very knowledgeable, polite, offered us drinks, (hot and cold) measured me up on their mattress sleep simulator, offered excellent mattresses to suit! Not pushy, just extremely helpful! Nothing was too much trouble! A pleasure to deal with and I bought a mattress! 5 Stars is not enough! Thank you Robert!
28 april 2026
Review zonder uitnodiging
Absolutely amazing service
Absolutely amazing service from the Dreams team, from customer service in the store to the delivery guys who took away my son's old bed and put the new one in. Couldn't have asked for better.
11 april 2026
Robert the sales rep at the Dreams…
Robert the sales rep at the Dreams store was great. Very helpful and got us a good discount.
14 maart 2026
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