Dreams - Ealing Reviews 

127
TrustScore 4.5 uit 5

4,5

96-122 Uxbridge Road, W13 8RB Ealing, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I along with my wife and daughter visited West Ealing Dreams’s Store bought bed, mattress and wardrobe served by a charming professional well trained staff called Mr Irfan. He was great, amazing won... Toon meer

Beoordeeld met 5 van de 5 sterren

We were served by Mohit, who is a real asset to Dreams. Really polite, friendly and informative. We have purchased a Hyde and Sleep mattress and a king size bed, which were delivered within few days a... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought an elevating bed and mattress from 'Dreams' store in Ealing and my sleep has been best in years. The staff were polite and knowledgeable about the products, I was advised on everything I nee... Toon meer

Beoordeeld met 5 van de 5 sterren

Very helpful customer service in the shop , plenty of email communication and polite and helpful delivery men. Thank you! The mattress is great.


Bedrijfsgegevens

  1. Beddenwinkel
  2. Bedwinkel
  3. Slaapkamermeubilair winkel
  4. Matrassenwinkel

Geschreven door het bedrijf

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Geschreven door het bedrijf

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contactgegevens

  • 96-122 Uxbridge Road, W13 8RB, Ealing, Verenigd Koninkrijk

  • 02085 664419

4,5

Uitstekend

TrustScore 4.5 uit 5

127 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(127)

13.337 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

Helpful, friendly and efficient service provided by staff at the West Ealing store and by the delivery team!

1 februari 2025
Beoordeeld met 5 van de 5 sterren

We had a fantastic experience at the…

We had a fantastic experience at the mattress shop, all thanks to Anthony. From the moment we walked in, he greeted us with a warm smile and made us feel right at home. He took the time to listen to our needs and preferences, guiding us through the various options available without any pressure.

His knowledge about the different types of mattresses was impressive, and he provided insightful recommendations that truly helped us make an informed decision. We appreciated how patient and attentive he was, answering all questions and ensuring we felt comfortable with our choice.
We also were offered beverages.

Thanks to Anthony, we found the perfect mattress that suits our needs perfectly, and we couldn't be happier! We highly recommend visiting this shop in West Ealing and asking for Anthony for an exceptional shopping experience.

Nasiba and Sylvia

28 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My DREAM BED.

I went in-store to purchase a bed. The staff took me through how the bed functions which helped put more insight into my choice. I appreciate the patience.
The staff that delivered the bed came promptly, very professional. I am very much impressed with the service I received. Thank you so much.

12 december 2024
Beoordeeld met 5 van de 5 sterren

Mohit helped me enormously

Mohit helped me enormously. He went out of his way to show me the variety of beds and mattresses and to make sure I got exactly what I needed. I felt valued as a customer. It was a great experience and I would recommend Dreams if you are looking to buy a bed and mattress.

8 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely great customer service (and bed and mattress too!)

We were served by Mohit, who is a real asset to Dreams. Really polite, friendly and informative. We have purchased a Hyde and Sleep mattress and a king size bed, which were delivered within few days and built for us. Couldn’t be happier with our purchase and with customer service - thank you so much!

26 oktober 2024
Beoordeeld met 2 van de 5 sterren

I'm not happy with the mattress

I'm not happy with the mattress, it didn't come with handles to move it.

However, dreams mattresses do come with them, I had one.

14 september 2024
Logo Dreams - Ealing

Antwoord van Dreams - Ealing

Good afternoon Yelux,

Thank you for taking the time to leave us your feedback.

I am very sorry to hear that the mattress you purchased is one that does not come with handles.

As discussed during our call, our exchange policy can help you in choosing a mattress that offers you the comfort you require and one that has handles.

I have sent you an email so you can let me know which mattress you would like to exchange to, and I hope to hear from you in the near future.

Many thanks,

Kishan

Beoordeeld met 5 van de 5 sterren

First time visiting Dreams and it was…

First time visiting Dreams and it was great! Mohit helped us to find what we are looking for. He was honest, reliable, genuinely helpful and answered all of my questions patiently. The product quality is the best and pricing is fair and transparent - definitely value for money. I highly recommend them.

6 juli 2024

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer