Dreams - Worcester Reviews 

Friendly staff at the store, took me through the purchase options and ordered it. Simple process, helped by the staff. Delivered on time, assembled, rubbish taken away, and old mattress taken away to be recycled. A great experience!

Very good experience in shop to choose our new bed and mattress. Delivery went well. Bed very comfortable.

The Worcester branch was fantastic the help the staff was spot on couldn’t thank them enough, and the delivery staff was great my mum was over the moon with the extra mile they did for her thank you very much

They really take good care of their customers.

Great staff. Friendly and attentive. There wasn’t any high pressure sales tactics which is great. In store shopping made easy, just like it should be.

Excellent from start to finish.
Just one query that remains unanswered - some stitching on the mattress top is, well, not stitched. I took a photo on delivery but no feedback yet.
Bed is excellent. Just this minor query to resolve please.

The staff at Worcester were very helpful, polite and courteous, taking time to allow us to to choose the right bed, which we are very pleased with.

The shop staff were great IN worcester.
I have been constantly pestered by email ever since

The team at the Worcester store made our first time buying a proper bed that suited us so much easier! Super friendly staff, great experience, will look to buy from Dreams again in the future.

"Big James" at the Worcester branch was fantastically helpful when I enquired about a bed frame and mattress back in January. I purchased 2 mattresses which were delivered on the date promised and I was kept informed of the time of their arrival. I would thoroughly recommend this store and it's staff for their helpfulness and friendly nature. We'll done.

Friendly salesman,very knowledgable and helpful not pushy. Good communication and the delivery was spot on. Quality of the headboard is very good.

Sales young lady extremely helpful, spent enough time with us and engaged with our issues and what we were looking for. Also liked electronic sleep position machine.

Had issues with the purchase of a new house, Dreams were brilliant & held our new bed till we had completed on our property.

Massive thankyou!

Fantastic service from Little James at Worcester store.

He went above and beyond our expectations.

We would highly recommend James.

Such a pleasant surprise to receive such great service.

Helpful and knowledgeable staff in store. Smooth and easy delivery on time by courteous and friendly people.
The mattress is comfortable and helps with a good night’s sleep.

Everything went without a hitch - great service in the showroom, regular updates on my order, zero percentages interest, delivered on the day as promised within the time slot. I would really recommend Dreams

Excellent customer service from very knowledgeable patient and friendly staff in particular Georgia who allowed us all the time we wanted to make our choice.We were given a drink and Georgia and her manager even moved mattresses to different bases so we could be sure of our choice. The whole experience was brilliant even the ‘Sleep Match’. The products we tried were excellent and we are extremely satisfied with our purchase.We can’t wait for delivery ( which was also free and in a very reasonable time) looking forward to a great nights sleep Thankyou Dreams Store Worcester we will definitely return and recommend you to family friends and even strangers !!

The Customer Service from Dreams is excellent. I did have a problem with my delivery but the care and after support from the team has been special and very professional and I would definitely purchase from Dreams again and would recommend to friends and family.