I've always given Drivalia 5 star reviews, mainly due to the friendly helpful staff at Gatwick. Today, I had to use the chat function and Jay (a real person) was incrredibly helpful and sorted out a c... Toon meer
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Lees wat reviewers zeggen
I hopped onto the chatline for Drivalia to ask for some help with the transfer of an overpayment from one rental - to a new one. Regrettably dreading the confusion and difficulty l thought l was go... Toon meer
Bedrijf heeft geantwoord
I made my booking with online chat and dealt with Janos. Easy process and excellent service. when I came to amend , it started off a little frustrating as on the chat existing reservations were not av... Toon meer
Bedrijf heeft geantwoord
Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Drivalia UK - RESERVATIONS (Leeds contact centre)
Geschreven door het bedrijf
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contactgegevens
Percy Street, LS12, Leeds, Armley, Verenigd Koninkrijk
- 08000 75 80 75
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very easy online chat
Very easy online chat. Booking made in a few minutes only.
15 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Très bonne assistance par ordinateur
Après plusieurs tentatives de réservation (au moins 5 fois dans un laps de temps de 5 ou 10 minutes) je n'ai pas réussi à sélectionner la date de retour de la voiture (mais tout le reste oui bizarrement). J'ai donc utilisé la conversation par ordinateur et à partir de ce moment tout est devenu fluide et utile: sélection d'un v"hicule correspondant à mes besoins, réponses précises et complètes à mes questions concernant le nombre de miles autorisés sans supplément, type de couverture d'assurance etc Le tout très fluide et rapide. J'ai vraiment l'impression d'avoir eu une personne derrière l'écran et non un robot!
14 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
These guys always deliver
These guys always deliver - special praise to James and Yamas always making sure my requirements are met properly and efficiently well done guys!
14 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
prompt and helpful response from Janos
14 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great support
Great support, clear information, reasonable discount.
14 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
"Jay" was excellent
"Jay" was excellent, very helpful. and a real person!
13 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
It was fast and professional
It was fast and professional. Very helpful videos on how to get to the company office. Great! Well done.
13 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Super helpful and friendly and gave me…
Super helpful and friendly and gave me a good price for someone without a credit card 😊 I highly recommend
10 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Swift and friendly response !
Swift and clear response with a friendly and flexible approach to customer satisfaction (in a good way). Offered discounts where available and asnwered really promtly.
10 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Janos was very helpful
Janos was very helpful, courteous and helped me get exactly what I wanted, a resl credit to the team
9 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Best car hire company in Bristol
Best car hire company in Bristol. Affordable and reliable. The team are really helpful and friendly too.
9 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent customer service!
Excellent customer service and affordable prices. The booking process is clear, the online and telephone staff are brilliant at making bookings, and the on-site staff in Glasgow City Centre are friendly and professional.
9 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very helpful informative and fast…
Very helpful informative and fast booking
9 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
friendly CS
9 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Prompt and polite response
The guys on the chat were helpful. responsive and polite. Would highly recommend. Great prices also
8 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Booking process easy
Booking process easy and sorted in minutes. price is good too
8 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Janos at Drivalia provided an excellent Service
Janos at Drivalia provided an excellent online service, with an even better rate than advertised.
8 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The booking process was very quick and easy
The booking process was very quick and easy, and they offered a great price as well.
8 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Better than expected.
8 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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